It is great being able to get information before arriving to the service specially when they do…read morewalk-ins too.

From the owner: Grease Monkey's certified pit crew provides oil changes and more for all of your vehicle's…read moremaintenance needs. Our pit crew team is knowledgeable, friendly, and quick! Done Fast. Done Right.™

Dont take your car here. I can only assume the people who are leaving good reviews either know…read moreabsolutely nothing about car service, or that they took advantage of me because I knew nothing about car service at the time. I spent well over a thousand dollars for them to fix things that did not to be fixed while ignoring the actual problem. The worst experience I had there was when I asked the lady if they could fix my cigarette lighter/phone charger. I told her that it was NOT the fuse and was the wire, because I just had it looked at. They replaced the fuse anyways and the wire was still broken. It cost me 15 dollars which I figured was no big deal because Im not the type of person to complain, but this resulted my car being totaled and catching on fire when it caused an electrical fire, which the tow/salvage company just confirmed. I just got off the phone with the woman, telling her briefly of my regrets, asking if there was any way she might compensate or help my situation /in any way/, (I was not asking for all of my money back or to pay for the car, I said compensate or help in any way), and she made it very clear that she was completely uninterested in talking to me. Because of this, I am leaving bad reviews, and telling the people who have highly recommended them to me to go other places, which they have, and they are losing business because of it. I sincerely hope they read this review and try to help the situation but I doubt it. All it would take is a partial refund of some of the "services" they offered me but they just dont care about customer service. If you take your car there they will probably do what they charge you for, but if youre like I was, ignorant of car maintenance, and have an appearance like youre lower class (despite my chemistry degree and working in the health field, I apologize but I dont dress up to get my car fixed), and are not an assertive person who doesnt complain when they dont fix your car they will take full advantage of you. I should add that they replaced my muffler when my car was making noises (600 dollars) which did not fix the actual problem, and my exhaust system literately broke in half less than 3 months later. I called them to let them know and they said it wasnt their fault because the exhaust system broke in a different area. Well, maybe when you were diagnosing my car you should have noticed that the pipe connecting my resonator to my catalytic converter was extremely rusty. I could have replaced the ENTIRE exhaust system for under 300 dollars labor included, but I made the mistake of trusting the great reviews this place has gotten and family member that recommended them. I have lost over 1 grand there and many hours I spent personally learning how to fix my car, just to have it explode in a fire costing me another 2500 that the car was worth because they did not do the service they charged me for. Despite this, the lady cannot be bothered to even have a conversation about helping me in any way. I'm sure they are stressed and have problems but they do not deserve to be in business, and I can only hope I can help people by telling them to avoid them at all costs.

I have taken both of our vehicles to this shop for different things. They have done good work. My…read moreonly complaint is with scheduling. It is near impossible to get same day service, or find a time convenient around a regular work schedule to get a service done.

Hey, this group is amazing. And they definitely have patience with me. I've had some wheel problems…read more(to say the least) and Eric, Paul, and all of the mechanics came through. I've always trusted ths group and always will. Give them a chance to help you out. Thanks, EAS!

Sad to see there are services near me that take advantage of the elderly…read more I was trying to get my vehicle with from a dealer in N.C., safety inspected because they could not certify in Md. Had 11,000 miles on it. Environmental Auto failed it. Said it needed wipers and an oil change and wanted over $300.00 to do the service, what?? I declined and took it to the NAPA Store across the street, they said they wouldn't change the wipers as there was no need. Finally got the oil changed today as this was the recommendation on the sticker in the windshield. I took it back to Environmental Auto on the way home to get my sticker and they said nope, it's been 34 days since we did the inspection, we need another $119.00 dollars because it's over 30 days. I don't have another $119.00 to give them. Now I'm driving illegally waiting on my next SSI check to take it somewhere else.

10 years after my first review, and newer old car later, I can still say the service is top notch…read more Last week I dropped off for service due to a "rattle" which had been diagnosed by a sub-par team at pep boys Ritchie Hwy as needing a new air compressor ($$$$). The team at Moore realized this was not at all the problem and fixed my belt tensioner same day. Alas, only a few days later (again my ride is not a new new vehicle, but one with "only" about 95000 miles) the passenger side window failed. Moore, again, was able to make the repair in a day, getting me safely back on the road. Chris was in constant communication and was so considerate and understanding.

Great place! My car shoot out a spark plug,they replaced…read moreall that was need in a timely manner at a responsible price

I had an excellent experience with Prime Care Auto and Siwan. They replaced the coolant tank on my…read morePorsche Macan, and the entire process was smooth from start to finish. What really impressed me was Siwan's honesty and expertise. Instead of replacing everything unnecessarily, he was able to reuse my existing connector hose, which saved me a good amount of money without compromising the quality of the repair. It's refreshing to find a shop that's focused on doing what's best for the customer rather than upselling parts that aren't needed. Their pricing was outstanding--very fair and significantly more competitive than the other shops I contacted for quotes. On top of that, Siwan was fantastic with communication. He responded quickly, explained everything clearly, and was able to get me scheduled for an appointment much sooner than I expected. The shop itself is clean and professional, with a comfortable waiting room that made the visit even more pleasant. If you're looking for an honest, knowledgeable mechanic who provides high-quality work at a fair price, I highly recommend Prime Care Auto and Siwan. I'll definitely be coming back for future service on my Porsche.

I had a really great experience at Prime Care Auto! i took in my Mazda 3 for a second opinion…read morediagnostic regarding a CV Axel. Siwan was so communicative, throrough and straight-forward in his assessment. He sent video and pictures, explained the issue, let me know what needed to be done (or not done) and what his recommendations were. I've historically had bad experiences with auto spots but Siwan made this experience really great with his knowledge and great customer service. My little car is nearing the end but when I get a new car, Prime Care Auto will be my go-to!

Wow! What about awesome piece of craftsmanship!! Mike I can't thank you enough. I came to you with…read morean idea and you made it better. We LOVE it!!

Recently I hit a deer while driving at night. Fortunately, the deer is ok, my car was not. The…read moreimpact did extensive damage to the front drivers side and hood. I took my car to D&M Auto Body for repairs. I'm a repeat customer and for good reason, the owner of the shop named Mike has been in the business for many years. He's honest, extremely competent and always a pleasure to deal with. He was able to work with me and the insurance company to limit the time needed to repair my vehicle. When I returned to pick up my vehicle I simply could not tell any damage was ever done to it. It's comforting to know there are still people like Mike the owner that you can trust to do the job right the first time. I give D&M Auto Body my highest rating and recommend them to everyone I know that needs repairs on their vehicle. Thanks again to Mike for a great job!

Dropped my car off Tuesday night and it was done Wednesday morning. Awesome service & friendly,…read moreprofessional employees!!!

Brought Acura SUV in for oil, filter, tire rotation. Very nice folks at the counter. Oil change was…read morefast, really fast. Way faster than going to the dealership which is another reason to love it here. As far as cost it couldn't be better. At the dealership you pay for a huge expensive building, here you pay for labor and materials. Way to go!

I read some of the reviews here and all I have to say is that cars are expensive. You get what you…read morepay for when you elect to do service with anyone. If you let them do their job and they give you a quote , you have e the choice to do it or don't. I've worked on diesel trucks for a majority of my life and newer gas vehicles are just not my thing. I took my 2012 Tahoe here for an accelerator position sensor problem. When reviewing it they told me the voltage correlation was off and that's what was causing the code, the suggested fix per their research and mechanic was to swap the pedal with a new sensor in. Did that and the code came back, but you know what I didn't do? Whine about it . I came back and talked with the service advisors. They rolled the previous diag cost in to another diag. Eventually after a lot of digging , and even breaking out an oscilloscope they found the problem was 2 pins in the connector to the computer not passing signal correctly. They re-pinned the bad pins and I haven't had a problem since. Since then they have done a full exhaust on this vehicle, and update to my corvette, a full exhaust, brakes, parking brake, boost tubes and intercooler, and headlight install on my f250, custom exhaust on my Cadillac. Not to mention countless odds and ends on these vehicles. If you think you know better than a person who does this work on what your car needs, do it yourself. You have the option to ignore any suggested maintenance they suggest. You also have an option to work with them and identify priority items. Here's a great example, the turbo in my f250 is going to eventually ceap the bed. When working on it they discovered oil in the charge pipe which is a tell tale sign that oil is getting passed through the turbo and. Collecting in the charge pipe. Diagnoses says replace the turbo. However I asked ... how much time do I have ? How bad is it? Knowing damn well the answer as I previously stated .... I've worked in diesels for years. They said depending on use it could be 6 months or two years. They also said that if it fails it will ruin the motor. They are correct on all of those statements. Turbos aren't cheap, the labor associated with a turbo change is t cheap because the process states to lift the cab off the frame ... so I developed a plan. I got the part number they suggested for. Remanufactured turbo, and a new o e m replacement. I started pricing it out and found what I wanted is an upgrade. They are set to do the upgrade in the near future. They didn't try and swindle me or upsell me on ball joints or something I didn't need. Now I have a level of trust in them to even do upgrades to my vehicles as requested. Again I can't say this enough... car maintenance is not cheap. If you get it cheap you will have more problems. If you ignore suggested maintenance and don't at least ask if something is critical to the safety and function of your vehicle ....you are going to have a bad time. You have options, we are in America . If you think you know better , can do better , or are being oversold .... Do the work yourself. This is skilled trade work not swiping groceries over a barcode scanner.

Overcharge for work not needed. Crooks. Overcharged me for an oil change too. Next day my…read moreDealership did a courtesy inspection and found nothing at all wrong, Meineke was trying to rip us off, bad business. Good thing I did not do any of their recommended repairs.