Good people- responsive. I'd recommend. Key to my rating is responsiveness. No one wants to wait…read morethese days

Jim Marx at Turnpike Glass was whispered in my ear at a local big box building supply house after I…read moregot their's and Renewal by Anderson's quotes that were well over 35 & 40K. I called Jim, he showed up at my house, examined each window and found about 2/3 of them had their seals compromised and blown out and that's why my windows were turning colors yellow and orange. It was terrible! Well, he came in with a price of about 5k and he replaced every screen on the house, sliding door screen included! When the replacement windows came in (each one was ordered to exact size and spec), his installation team came, headed by his son. It was unbelievable watching them work! Like surgeons for windows, I swear! My wife and I could not believe the total difference in just seeing out our windows and nevermind the brand new re-screening of everything. We truly couldn't believe the quality of work, the respectful way they treated us and the quality of the job. We don't hesitate to give Jim and Turnpike Glass our absolute highest recommendation!

Great customer service. Had a problem with a challenging installation and it was fixed with great…read moreservice and a timely response. Amazing lives up to its name in this household.

I recently purchased a used glass display cabinet off of Craigslist. It had warped, dirty and…read moredisgusting plywood shelves. As part of the rehabilitation of the case I purchased new glass shelves from this company. They were very friendly to work with over the phone, and when I arrived in person they were even more helpful. The purpose of my display case is to store model trains, and they had a staff member who was familiar with this hobby so we chatted about that for a while. The two glass shelves were quoted a reasonable price, and they were ready to pick up within a day or two. When I got them home, however, the didn't fit. I had ordered them based on the dimensions of the warped plywood, and they were about 1/16" too long. After talking with them on the phone about it, they offered to cut them shorter (and didn't even charge me despite me offering to pay them for this additional work). Again, they were done within a day or two. The only downside that I can think of is their hours: M-F from 8-4:30. That is fine if you work or live near there, but I had to go on my lunch breaks and that was a bit of a hassle. They are surrounded by chain link fences and gates so easy after-hours drop offs or pick-ups aren't an option.

Had a tree fall and break my windshield. My insurance covered windshields with no deductible. CVG…read moretook my insurance no problem. Had to go to there shop for the replacement and they were prompt, very nice and did a fantastic job. I will use them again. Had lunch at Ralph's while waiting. Great experience

When everything goes quickly and smoothly, it is easy to give a business four or five stars. When,…read morethrough no one's fault, things don't go quite as well, the truth about a business comes out. Capitol Valley glass deserves all five stars because they bent over backwards to make sure that my front door has the clean, sparkly windows that it deserves.

Amazing customer service. So fast getting us taken care of when we'd been jerked around by…read moreSafelight for 3 weeks. Can't say enough good things about them!

Needed a small piece of glass cut for a frame and David cut it while I waited (about 2 minutes)…read more He was so pleasant and accommodating. Great customer service!

Apparently this business is so busy that when on the road they don't need to follow the rules…read more I left the Albany airport when their driver decided he could pull up in the wrong lane and cut me off while I was turning. Maybe they should slow down a bit and focus.

From the owner: Metropolitan Glass has been Providing Quality Glass Repair and Installation for over 35 Years.read more

My glass door on my shower broke (the metal hinge broke). I called and left a message. 3 hours…read morelater I called back. The guy interrupted me twice, told me I was wrong about the door. Then said I had to come to their showroom first (about 20 miles), they could get someone out to measure in about a week for a cost of $150, and it would take at least 3 weeks before they could install the new door. The business model is problematic (3 weeks and I have to go to them first!), but the rudeness of his tone was overwhelming. Clearly "customer service" is not a priority.l

We woke up this morning to a shattered storm door, broken into a million pieces. I called the…read morebuilder and he recommended Clifton Park Glass and Mirror. I called and they had someone at our house by noontime. The gentleman measured the glass area and said it would take ten days to be completed after ordering the glass. I could not believe the service they gave us. I was on my way to the eye doctor for injections and was very upset. I now know there are very good people in this world who care about others. I found out that about Clifton Park Glass and their staff. They (Cheryl) were remarkable in helping us get over this hump. Thank you for your kindness above all. You have no idea how grateful we are to you.

I had a new structure built about 3 years ago and Builders did the spray foam. Initially, all was…read morewell. But a few months ago, we notice that it was pretty cold in the "attic" area (which was heated and insulated), especially on some of the very chilly days we had in January. Upon further inspection, we saw that the spray foam had large fissures in it (cracks) where you could see the roof sheathing. It seemed to have shrunk and exposed a lot of places for heat to escape. I contacted my GC who then put me directly in touch with Builders. After a little phone tag, they came out to inspect it, and two weeks later removed the old insulation and re-sprayed the space, all at their expense. They were very apologetic, as well as polite, thorough, and clean. They took the time to leave the space as clean as they found it and would not even let me buy them lunch. Unexpected things happen in construction (many of them bad). What separates good vendors from bad ones is how they react. Builders clearly stood behind their product and made things right. I would heartily recommend them for any insulation job!

0 rating unfortunately yelp needs to have a star. I…read morescheduled a move out cleaning 2 weeks before appointment. Appointment was made for 8:00. Took time off work to be there for 8 however I get a text at 8:06 because this so called employee called in. What a disgrace. Get the excuse that employees have been calling out well if know that why book appointments. terrible company and terrible customer service. Dont waste your time bothering with them. Rotten.

I've been really impressed with their services. Very conscientious and thorough. Great at handling…read moreyour typical ongoing cleaning needs as well as one-off and seasonal projects.