These people have free shipping and returns for any purchases. Plus It is easy to get a hold of someone in their store (and get that person again if you have followup questions) If there is a dely in shipment, they will explain it to you.... they told me that their distribution house in KY got caught in ice storm and shipment was late.... other places would just say its late. Plus the price on Sorel boots here was cheaper than anywhere else (and they have full selection of colors and sizes) read more

I chose to do online business with this company because of the good price, but cancelled my order and will not do business with them because of poor service. I purchased a pair of running shoes online through Dave's Pro Shop. I have a local running store that I usually go through but was trying to save money. The shoes were $20 less than my usual store -- with my student ID it was still $10 less. I ordered and took the free 3-5 shipping. On the 5th day I called and was not greeted with apologies or understanding but with more of the attitude of "here's why we haven't screwed up", once the person finally listened to my situation they said "oh, yeah, today IS the 5th day." They discovered that my shoes should be in THAT day and would be shipped out, so that I wouldn't receive them for another 2 days. I told her I may want to cancel my order and just buy from my local shop, she said that was ok if it was before 4, never attempting to salvage my business. I called back several hours later and talked to a different person who was equally unhelpful and simply said, "ok, you're cancelled." In my opinion, if you want strictly a low price, this could be the place to go. However, if you want to be treated like your business matters, I'd look elsewhere. read more

After reading a review I decided to check and see if the sneakers were in stock before ordering. The salesperson was extremely polite! He put them aside, I placed my order on line, got a confirmation and about 1 hour later another confirmation that they had been shipped. 36 hours later they were at my door. Paid $20. Less than the cheapest I found on line and didn't pay shipping charge. 2 thumbs up. My new favorite store. read more

I ordered a pair of Asics sneakers from Dave's Pro Shop on July 5, 2013. The price was $20 less than any of the other stores I checked. With free shipping and free returns, I figured I'd give them a try. The shoes arrived on July 8th and I couldn't be happier! Thanks Dave's Pro Shop! read more

I ordered a pair of boots on June 15th. Only after I completed the order did I find out that the item had to be special ordered. The estimated date that I would receive the item was June 29th; however, the boots just shipped and now will arrive on July 5th. First, if the item was out of stock...it should have indicated it as soon as I selected the size and prior to completing the transaction. Second, since the product is now scheduled to arrive almost a week after the estimate, they should have sent it at least two day. They have good prices and apparently easy returns; however, I would have paid more in order to have the product in a timely manner. read more