had a great experience with Livs camper this past weekend! We hauled it 40 minutes to holland and…read morehad a full hook up for 2 nights in holland state park and it was a ton of fun. we were concerned about staying warm but the heater that came with the unit heated up more than enough and kept warm too. Liv was also great to deal With and was very responsive to everything I had to ask (I had never hauled a 12 ft camper before) .will have to rent again next fall or summer!

From the owner: Welcome to Tiny Camper MI! (Located in Grand Rapids)…read more My name is Liv and I love to empower people to take fun & affordable adventures! (Camper can be hauled by most small cars) Instagram- @Tinycampermi

We are always impressed with our experience at West Michigan Rv. They are knowledgeable, so…read morethorough, always helpful, and friendly. Most recently we had a last minute issue with our rv water heater. We called them, and even being extremely busy that day, they had us send a picture of our issue, and made the repair that day. Not only that, but the charge came in far less than originally quoted. I value that honesty. They've earned their five stars.

West Michigan RV is THE BEST place for RV repair or storage. Customer service is the gold…read morestandard. They went out of their way to get us in quickly, even though they were quite full. Their prices are fair, and their attention to detail is remarkable. Over the phone they are very friendly and pleasant to talk to, and very professional. Very few businesses have customer service as top notch as West Michigan RV. We were so impressed. I would drive many miles to have only these guys work on our RV. We are customers for life.

We have been wanting a pop up or even a travel trailer for a few months. No impulse buying, which…read morecan be easy when looking for a rv. So we searched and eventually found the pop-up we were looking for at their center. Only problem is we had to drive from the east side of the state to get it, three hours. My wife had been dealing with Andrew and Jordan online with asking questions and getting the financing taken care of before going. We knew the process would take some time so anything that could be accomplished before going would be helpful. Once we arrived, we met Andrew and Jordan who got us started with Duane in the camp store and then Rick who did the walk around of our new to us Coachman Clipper 108st. The guys in the service department did the walk around and then set up the pop-up with anti sway bars. After purchasing some new gear for the trailer, we finished our financing and we were off. The employees at Veurinks were incredibly nice and I would drive the three hours again to purchase from them. Definitely worth the drive.

Dont pay the $600.00. They wont fix it and give you every excuse. And if your full time, they want…read moreyou to leave it there till they have time to repair it. The $600.00 is money you pay theat they will use to replace anything broken or that doent work. I had to replace the toilet, repair the water heater, rewire the fireplace, caulk the roof, and replace the plastic trim that covers the screws all the way around a 36' trailer. Found out from a repair guy that they are a bunch of lieers and crooks there. I will never go back to buy an rv there. They used to be a good place when the dad ran it, but now they suck!

They only show a few pics of the outside of camping units. I for one, will not drive a very long…read moredistance just to see the inside! They need to up their game and post inside pics as well, like everybody else does. I won't waste my time looking here.

I stopped in a couple of times last summer when I needed something for my RV and was really pleased…read morewith how helpful the people here were. I needed some awning clips last summer and the guy showed me the new ones and said, "I think I have some used ones in the back" and then gave me the price on those, which were certainly a lot cheaper. I also needed some other random parts and screws and he just gave me a couple of them rather than charging me. This is what gets me back in the store. The other day I was looking for an extension cord for my RV and went out of my way to stop in here. Same guy was there trying to eat his lunch, but he stopped and went into the back to check if they had what I was looking for. They didn't in this case but he immediately offered to order it for me. A great mix of parts and accessories and very knowledgeable staff make this my "go to" stop when I need something.

Review of General RV in Wayland, Michigan…read more We recently had the pleasure of working with General RV in Wayland, Michigan, and overall, it was a very positive experience. Here's a detailed breakdown of what stood out and a few areas where there's room for improvement. What Stood Out Wide Range of Options: General RV offers an impressive variety of choices, from their "Keep You Camping" program - considered an "industry differentiator" because it prioritizes your ability to use your RV during peak camping season and educates owners on what truly needs immediate attention versus what can wait - to various extended warranties. Their willingness to work with customers and tailor options to individual needs really sets them apart. Exceptional Team Members * Marcus (Salesperson Extraordinaire): Marcus was fantastic. He patiently answered all our questions and helped us secure a great price. His expertise and knowledge of the industry as a whole, honesty and friendly approach made the buying process smooth and enjoyable. We appreciated all of his tips and tricks while test driving and found his insight and attention to detail refreshing! * Justin (Financier and "Cliff Talker Offer"): Justin was incredibly patient with all our questions, especially when we raised concerns about General RV's service department Yelp rating. He walked us through the financing options clearly and helped us understand everything thoroughly. * Aaron (Parts Specialist): Aaron was straightforward and helpful, providing a clear list of must-have, nice-to-have, and cool items for our RV. His no-nonsense attitude was refreshing and very useful. I love that he did not try to sell us things we didn't need and answered lots of questions about water systems and electricity! * Jim (Walk-Through Expert): Jim gave us a thorough walk-through of the RV and explained all the features in detail, ensuring we felt confident with our purchase. * Andrew (Insurance Specialist): Andrew was amazing at finding the best insurance coverage and deductible combination within our budget. His expertise made a complicated process much easier. * Front Desk Team: The ladies at the front desk were attentive and helpful throughout. Even though they initially spelled our name incorrectly, they quickly fixed it and kept the atmosphere light with some friendly teasing. Areas for Improvement While the overall experience was great, the cleanliness and attention to detail inside the RV could use some work. There were small issues like the time wasn't set on the clock, dried chunky caulking around the outside lights and smeared on a window, and a receptacle so dusty that I initially thought its color was off. Improving these small details would elevate the customer experience significantly. Final Thoughts General RV in Wayland offers excellent customer service, knowledgeable staff, and a variety of helpful programs that make RV ownership easier and more enjoyable - especially for a first time buyer. With a bit more focus on the finishing touches and cleanliness, they would be absolutely top-notch. I highly recommend checking them out if you're in the market for an RV.

I do not recommend this dealership…read more First, the coating package is a complete scam. They advertise one price, but once all the additional fees are added, you end up paying almost double. Save your money and don't buy it. The sales process was also very disappointing. The salesperson kept adding extra products and services, making the final price much higher than expected. I felt pressured into purchasing things I didn't really need. The biggest issue was that the salesperson assured me my current truck was capable of towing the camper. After I took delivery, I found out that wasn't true. I ended up having to replace my truck just to tow the camper I had purchased. I feel like I was misled, and that was extremely frustrating. To make matters worse, the very first time I used the camper, my vacation was ruined. The fresh water system appeared to be contaminated, with what looked like bug eggs in the water tanks, and the water coming out of the faucets had a terrible smell. I had to spend a good part of my trip on the phone with customer service trying to get help. Unfortunately, the customer service experience was just as disappointing. The representative I spoke with was rude and unhelpful, and the woman at the front desk treated customers with very little respect. It felt like they didn't care about resolving the issues after the sale. Overall, this has been one of the worst purchasing experiences I've had. I would not recommend doing business with this dealership. I hope my review helps others avoid the same headaches, unexpected expenses, and poor customer service that I experienced.

Great place for trailer parts! They had everything I needed, and the staff was very friendly and…read morehelpful. Great experience!

really want to give them 5 stars but cant. they did some service for us. did a great job…read more they are open 8-5. same hours as I work. 'we dont do service on Saturdays'. Last salesman I talked to seemed really pissed off that I was trying to get new tires on my trailer. guess im going to discount or bell tire for them

Had an excellent experience with this RV rental company…read more I overestimated the delivery distance - they contacted me to correct it, reducing our costs. A lot of companies would have just pocketed that money. The delivery was on time and accommodated a last minute site change (a different site within the campground). The camper was clean and well equipped, and we were given a friendly tour which was helpful because we have zero RV experience. I would use them again.

Great RV rental! If you are going camping in west Michigan or silver lake give them a call. Brand…read morenew camper trailers with free delivery to a number of campsites.

I purchased a new travel trailer at the end of June 2017. I stopped by to take photos 27 June and…read morewas informed that it had already been sent to prep for detail work and to have extras installed. I went to pick it up 7 July, (two weeks later) this included remaining paperwork as well as a walk around. Pick up was delayed almost 2 hours and then I was called back to service area. I was informed the bike rack that had been purchased (through the dealer ) could not be installed due to spare tire. You would think 1. That this should have already been addressed. 2. That they should have refunded the cost. No to both they simply stated it was my problem. I was again called back as my truck was too big for the standard hitch? ( Dodge 2500 diesel 4x4) I was informed that I needed to purchase the bigger receiver. Again I stated 1. That the dealer was well aware of the truck. 2. That I stated upon purchase,the hitch is 2 1/4 size so I wanted that size receiver not a 2 inch with a sleeve. After no help from dealer, seemed since it was now almost 6pm they where more interested in leaving than to make things right. We left with camper and went to nearby camp ground to check everything out. Issues: Remember dealer had hooked up and supposedly checked 1.Tires on camper where low so camper swayed while driving. ( should have been checked before leaving) 2. Trailer plug would come unplugged on hard left turns.( wire wrapped around gas tanks in front making line too short) 3. Trailer brake and right turn signal no always working. I made pig tail to add to line until I could get it back to dealer. (Was told by dealer bad ground in truck) I fixed loose connection on trailer 4. Gas tanks empty after being told by dealer they had just been filled. 5. Wife started cleaning dirty hand prints off walls and ceilings ( dealer was supposed to have cleaned??) when she noticed what she thought was a gob of grease on bathroom door. She went to clean and found it to be repair putty that had been put on door to hide gouge.( still waiting to get fixed) 6. Canopy lights not working ( found out dealer knew before delivery just decided not to fix) 7. Mounting bracket on drawers not secured ( dealer finally fixed) 8. Cap on bumper missing ( I purchased one) 9. Trim along seating buckled up when slide out was in. ( dealer fixed? As best we can) July 12: was told to bring it in as the parts where in,so they could fix. I informed them I would but needed back by the July 24th or needed a loaner. Picked up the 24th and was informed that not everything had been fixed as they where waiting on parts? To date: more things still going wrong still waiting for things to get fixed and being given a big run around!!!!!

Bought a Brand new Keystone Cougar from them. They were great taking our money. But when it came to…read moreservice it was a hassle. Brought Fifth wheel in for warranty work and told them to take a set of keys for the camper just in case . The service lady said no. So i showed her how to work the lock with the code. Friday of that week she called and said they could not get into the camper and they needed the key!!!!!! So i took time off work and rescheduled my jobs that had to be done and drove from Traverse city to Grand Rapids that Friday to give them the keys. I went to the camper and entered the code and the door opened. So the camper sat there for another week and by that time the warranty was off. There service department is the worst They replaced the axles and leaf springs under lippert warranty and used different sized shackle links so the axle was off by 1/2 inch. And never adjusted the Brakes on the new axles so the truck had to stop the weight of the camper. Wrecked the rotors on our truck that had 14,000 miles on it. Do not buy from them !!!!!!!