I have been searching for a new front cap for a 2006 class C that has cracked. And was not able to get good help other than 'we can't get that' from numerous other service departments. Angie was unable to find one for me but she was the first to also provide me an original part number and searched AND responded promptly when she learned something. Communication was great. Thank you Angie. read more

They are the worst rv center to buy from in Michigan! They sell campers that have defects in them and won't replace them or do anything to make it right!!! read more

We have been wanting a pop up or even a travel trailer for a few months. No impulse buying, which can be easy when looking for a rv. So we searched and eventually found the pop-up we were looking for at their center. Only problem is we had to drive from the east side of the state to get it, three hours. My wife had been dealing with Andrew and Jordan online with asking questions and getting the financing taken care of before going. We knew the process would take some time so anything that could be accomplished before going would be helpful. Once we arrived, we met Andrew and Jordan who got us started with Duane in the camp store and then Rick who did the walk around of our new to us Coachman Clipper 108st. The guys in the service department did the walk around and then set up the pop-up with anti sway bars. After purchasing some new gear for the trailer, we finished our financing and we were off. The employees at Veurinks were incredibly nice and I would drive the three hours again to purchase from them. Definitely worth the drive. read more

Veurink's RV Center - 2019 Coachman Clipper 108st - RV Dealers Near Me - Grand Rapids, Michigan

Invoice said I was paying to seal the entire trailer. They did not seal the entire roof. Refused to complete.

Replaced the refrigerator door with one that was much worse. Why would you put on a part that is worse than the one taken off .Seriously bad service. read more

Veurink's RV Center - I had a refrigerator door with one small dent. They replaced it with this. - RV Dealers Near Me - Grand Rapids, Michigan

Service after the sale.... Well, leaves a lot to be desired. Sale of camper went smooth and no issues. Once camper home, that is where we start problems. Not even had one camping trip in and discovered a lock on the storage door that the key would not go into. Sent a video to Veurink. That was a month ago. Service manager stated would submit to company for warranty, so I waited. Two weeks later I text asking for an update. Nada.... Few days later I sternly ask for an update yet again. The typical "service trying to get things for customers before holiday weekend, will follow up for you". Nada.... Text AGAIN over weekend, which makes it a month since pick up of BRAND NEW camper. And still.... NADA! No reply. No response. No replacement part. read more

sold a trailer I was doing paper work on and I told them my wife would be putting money in bank to purchase and salesman calls me back and said they sold the trailer on me even when I was told I had 24 hours no holds talked to manager and said it hadn't been 24 hours and money was put in before that time and said sorry the other people bought it nothing i could do then ask me if i wanted to by something else . I will never do business with them not if they can't honor what they told me at least i didn't have money down read more

The team at Veurink's is incredible to work with! Great communication throughout the whole searching and purchasing process. They made everything so easy! Would highly recommend. read more

We found our new T@B CS-S camper in a Google search. The Veurink's website was easy to navigate and quickly connected us to the friendly and helpful Veurink's team. The price on the hard to find T@B was right and we received an excellent trade-in value for our T@G XL. Because we were able to complete much of the sales process process on line, I was able to pick up our new camper first thing in the morning and make the drive home to Rochester, NY in the same day! All in all, a wonderful purchasing experience. We're very happy with our new camper and Veurink's RV. read more

Veurink's RV Center - Happy camper - RV Dealers Near Me - Grand Rapids, Michigan

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Parker was very helpful. We didn't end up buying anything on this visit, but he showed us some options and he followed up with us later after an appropriate amount of time. read more

Very disappointed with last transaction of ordering parts for my motorhome. I have been ordering parts from this dealer for about five years. No problems until this time. I ordered custom fit awning toppers. When I received the toppers the width was correct but pull out dimensions over twice what I ordered. I was told they come standard that way. I said no way last ones I got from you were custom fit. They said no returns. Long story short had to go directly to upper management to get parcel refund. They did not refund approximately $50 of the shipping. Finally got $500 plus refund for material. Part manager would not return messages. Never going to do business with these people again. TAKE WARNING. So much for customer service. Also never ever received invoice so I don't know exactly what I was charged or paid for. Never happened on other orders. read more

Great prices and EXCELLENT Service department! I drove about 7-8 hours to Veurinks RV because their prices could not even compete with local dealers around me. I enjoyed working with Joel and I did not feel pressured at all and he was very patient answering all my questions. I cannot day enough about the Service Department. Chasity went out of her way to assist me with some warranty work I needed done. Again, I don't live close at all, but she was able to help me get taken care of. Highly recommend! Dealers like this are hard to come by. read more

Veurink's RV Center - Kodiak Cub purchased at Veurinks! - RV Dealers Near Me - Grand Rapids, Michigan

The manager was very rude I was only looking for a used camper and he said I was wasting there time and they kicked me out of that store I would never buy from them read more

My husband and I have nothing but good things to say about this dealer! We are building a house and didn't want to spend a ton to get something to enjoy the summer with our kids. They listened to everything we said and made it all happen quickly and efficiently. Bill and Jordan were great to work with and I recommend looking at their inventory before shopping elsewhere! read more

Veurink's RV Center - RV Dealers Near Me - Grand Rapids, Michigan

My partner and I ended up going to the spring RV sale just to get out of the house. Then we went to Veurinks, we've never been before. Shortly after walking in Betty Thom approached us. Super nice lady we ended up buying a couples camper that day. The entire experience was nice and easy. Then the first time we took it out (yesterday 4/7), there Em was an issue with the power hitch so we stopped in on the way to the campground. Within minutes of meeting with the Service Manager-forgive me with you name, 2 mechanics were sent out and we were back on the road in minutes. The repair was a build issue and was diagnosed very quickly. I would absolutely recommend Veurinks for an Rv. read more

Bought a brand new camper and battery died within first two years. Check everything if you buy from them, even if it's new !

We bought a new Fifth wheel 2017. We thought we got a good deal. We bought a truck to tow it.we have had so many issues that they didn't cover. We didn't use it until 2018. We have paid them so much to repair a new Rv. Will never go back and would not recommend to my worst enemy. read more

After looking for hinges that matched my RV upper doors I finally found the at Veurlinks. Although going through difficult times during this terrible virous I never the less was able to order the parts needed. Kelli with customer service was working from home and was very responsive to my questions and got the order to me in a matter of days correct and on time. I will definitely order from these folks again! read more

We purchased a fifth wheel from Veruinks (Grand Rapids location) a year ago July. We had the best experience purchasing with Eddie. At the end of this summer, we had a variety of issues that needed attention and were thankful we purchased the extended warranty. Unfortunately, what we thought would be quick in and out service turned out to be a nightmare. Veurinks had our RV for 9 weeks with very little communication regarding when it would be ready for pick up. I had to email or call for any type of communication on where they were at in the process. To make matters worse, there were three additional cosmetic/functional problems that came up while the RV was in there care. Veurinks refused to take ownership of these issues and fix them. Finally, after an ultimatum from us providing a date that we would be picking up the RV, we were told the work was done. The only reason I'm giving 2 stars is because working initially with Eddie was fabulous! Working with the maintenance department, however, was awful. read more

Follow up to my review. Sue left a message for me stating that they made a mistake on shipping charges and refunded me the difference.

Went here this week looking for an adapter that no one else could find, ‍luckily of all the men I have delt with in the last few days.... God brought me an ANGEL (ALYSSA). This smart as a whopper snapper fixed me right on up and off I went°°° !!!! God bless her heart. Such a polite, smart and energetic young lady! Oh and she can do better than a lot of her male counterparts out here. read more

I was having problems matching up a lighted assist handle for my 05 Infinity. Alyssa was so helpful and I don't even think they sell Four Winds RV's! I am confident I got the best price, quick shipping and of course the exact hard to find part I needed. When the need arises, I will definitely come back to Veurinks! Thanks again Alyssa. Mike R Deland Florida read more

I was blown away by the Veurink's sales team's vast knowledge of both the large assortment of the new motor homes, RVs, and travel trailers on their lot, as well as older used models they don't even carry. I was seeking a replacement part for my 2007 Keystone travel trailer and was happy to leave the store with the part at a much cheaper price than I was expecting to pay. I would recommend Veurink's for someone who seeks customer service at a great value! read more

A friend that services their RV regularly at Veurinks told us to come here for our first RV purchase, so we gave it a shot. It was a GREAT experience! John H. went above and beyond to make sure that we were comfortable with our purchase from start to finish. We will be returning here for service and eventually to upgrade. read more

Our experience with RV purchases has been gathered over 5 RVs purchased. These people do NOT have your interest in mind. They accepted both of our previously purchased RV's (a 2004 and a 2009) and offered us only a 2008 replacement to solve our delimma over truck to RV connections. They did solve the problem, but the new hitch, straight off the shelf, was not covered. Both of our former RV's had been taken care of, not needing refurbishing to resale. Further, they promised several things, verbally, that was not given in the actual completion of the deal. Does that sound like what YOU want??? If you care nothing about money and honesty, they are your next dealer. Don't expect a gun, they do it with broken words, big smiles and lack of honesty. read more

PRICE GOUGE ALERT!! I called them for some spare tire covers I had ordered from them before. They had the covers I needed and I told them I was going to come get them. For some reason, I decided to ask what price would be..the price they gave me was more than DOUBLE the standard list price of these same covers anywhere around town or online. ($36 per cover) This was also more than TRIPLE the price they had sold the same covers to me previously. I called another dealership less than a mile from them and got the exact same covers for $12.40 per cover. BEWARE. I will never shop here again. Also sent this info to my attorney for review, as this was a B2B transaction. STAY AWAY! read more

We have had so many problems with a brand new RV we bought and have been turned away from places to get warranty work done. Veurinks went out of their way to help us. We highly recommend their service department for their outstanding service - especially for caring that we were on the road far away from home. Thank you so very much for taking care of us in our time of need. read more

I was 1800 miles away from home when my a/c shroud blew off in a hail storm. Veurinks' was the only place that could get it the next day and they even installed it for me as soon as they got it. They really saved our butts! read more

Best staff around. From start to finish. The salespeople are helpful, the service department is great, and they have a huge parts selection in stock. I love my 2018 Sportsmen 260BHLE. read more

One of the worst experiences we ever had..... we bought a motor home here a year ago, and its been in the shop for most of that year. We keep paying to get different problems fixed over and over again, and every time we get one problem fixed two more appear. The staff is rude, unhelpful, and lied straight to our faces time and time again and when you catch them in a lie they get really aggressive. I would recommend anywhere besides here. Save your camper and your money. read more

By the time I found Veurink's YouTube sales video for the exact camper I was eventually to buy, I had already decided precisely what I was looking for so I walked through their door with my mind made up and ready to buy. An atypical customer I imagine, but regardless they gave us the royal treatment anyway, making our wait during the prep pleasant and comfortable. The finance people were helpful---Tammy especially. And the prep. guys did a great job showing us all the bells and whistles. As this was our first RV ever, we had plenty of questions and the guys covered everything very thoroughly. I wish I could remember the young man's name-------he seemed like their main mechanic----I unexpectedly needed a wiring harness & electric brake installed and I think he had to stay late as a result ----he was a really good sport about it. A real pro. I highly recommend this business. Good products, huge inventory and most importantly----great people. read more

Be careful! I ordered parts from them over the phone for my RV. My mistake was that I assumed they would treat me fair with pricing and shipping fees. Oh boy was I wrong, they gauged me on price and shipping for a couple of the parts the parts not listed on their website. I realized after receiving the parts how much money they grabbed from me and was upset to say the least. I complained to them and they immediately discounted 10% via a refund to my cc without my consent. That may have been except able if they hadn't overcharged me 200 % I demanded a full refund and returned the parts to them, this is when I found out just how difficult they can be. Very slow to credit my cc and then only a partial credit. read more