1. Dave's Upholstery

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    Brush Prairie, WA

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    Dave's Upholstery

    5.0 (1 review)

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    8 years ago

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    Perfect Stitch Upholstery - Swivel rocking chair reupholstered to have a more modern look

    Perfect Stitch Upholstery

    (2 reviews)

    I made arrangements with the Perfect Stitch to repair my sectional. They are one hour away from…read morewhere I live and they were wonderful in communicating by text and phone, providing a bid to replace the foam in my chairs . After I took the chairs in to be repaired they called me to tell me that the foam was fine and all it needed was new supporting material underneath the foam . This resulted in a $200 lower cost . They could have fixed what I thought was the problem and made more money but they were ethical , making me a customer for life . I have already told all my friends about them . I am very happy with the repair as well as their great customer service . Judy, Astoria

    On August 4, 2020, I contacted Perfect Stitch Upholstery about redoing my dining room benches. The…read morejob consisted of replacing the foam cushion inserts and fabric covering of the seats and replacing the fabric on the existing foam inserts for the backs. An owner came to my house to get the measurements, I chose the fabric, left a deposit of $150 and was given an invoice showing a balance owing of $370.83 with delivery in three to six weeks. A month later, the shop had not even started on the cushions. Numerous excuses followed over the next several weeks, but finally I was told the fabric had arrived, however, they had only ordered enough fabric for the seats and not the backs. So they remeasured the area again, confirmed their error, and informed me they would have to reorder. More waiting. Then because their supplier didn't have enough of that fabric left, I had to choose another fabric. I would ask to speak with Andrew, the owner, on the numerous occasions that I went into the shop. I was always told he wasn't there. I kept leaving messages for him to call me. He never did. Finally, several weeks later, after threatening to take the job elsewhere, I was promised they would get right on it. Finally this week, just over four months from the day that I contacted them about the job, I was finally told the cushions were done. When they were delivered, I was very pleased with the workmanship. The person who made them did an excellent job. And then I was presented with the bill: $794.54 less my deposit of $150.00 leaving a balance of $644.54! I was told that they had originally not charged me for the back cushions, just the seats. Paying for work done is not the problem here, but AT NO TIME during the long, drawn out process was I ever informed that they had misquoted the job, or, since the cost would be $274 more, ask me if I still wanted to go ahead with it. The major problem is lack of communication both from the office staff and owner. Any updates I managed to get from them was because of my insistence. And to date, Andrew has still refused to contact me. So if you want a great end product, don't mind getting a run-around for four months, and enjoy the surprise of being charged substantially more than what you were quoted, Perfect Stitch Upholstery is the place for you ... but it's definitely not for me!

    Better Air Northwest - Better Air Northwest

    Better Air Northwest

    (382 reviews)

    This is a bit overdue, but on July 30th Jeremy and Vlad came out to service our house for a full…read moreHVAC and ventilation cleaning. They were great with their communication to let us know they were running a bit late and when they arrived they got straight to work. I gave them a quick tour to see where everything was and they knew exactly what to do. Every step of the way they were showing us the importance of the cleaning and how much it'll benefit our house. They provided before and after pictures along with everything their filter caught from the cleaning. It was clear our house needed it and may have never been done since it was first built. They were incredibly friendly, kind and willing to answer my questions. I appreciate the amazing work they did and the care they put into communicating the progress of their work. Overall the cost was the same that was quoted from the initial call - a little over $700. But it was well worth it, knowing our house is operating more efficiently and safely.

    Edgar and Juan from Better Air Northwest were absolutely awesome at the job they completed for us!…read moreWe needed a custom solution to cool down a small closet and have a duct under our house fixed. Better Air Northwest sent out an estimator (Eric) for free. He was really nice, helpful, and figured out how to solve our issue for a reasonable price! We received the estimate per email a couple days later and unlike other companies, no pressure was put on us to approve the job right away - instead we were given as long as we needed to discuss and ponder. As soon as we approved the estimate, we were contacted so we could get on the schedule. Somehow Edgar and Juan asked and also answered all the questions at the very beginning and we were able to do other things while they did these 2 jobs like the true professionals they are. They started by taping everything in the room with the closet, and it kept everything so clean! (Although they did clean up after - and left the place tidier than it started haha - not even kidding they cleaned our doormat I forgot to clean prior to their arrival!) The attached pictures were provided by them and show the beautiful job they did! But I've seen other little touches that proof they are all about getting the job done right. Could not have hoped for better - I would hire them and Better Air Northwest again anytime for any job they perform!

    Dave's Upholstery - reupholstery - Updated September 2026

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