Let me just say before the Wellmed corporation had take over the office it was amazing,…read moreprofessional, safe and it value was of family. It was a 5 star I had been with since it opening in 1989 to 2024. I would not be here if it was not for PCP. he was and is amazing person. Problem began when Wellmed purchased the practice. It has been a year since Wellmed corporate dropped all it commercial insurance. I just want tell you some of experience since my last visit. 1st I began to request my complete file I had been a patient since 1989/ while the computer record want back to 2005. I submitted the request in June of 2024 for the complete records. ( I mean everything that was produced or recevied from other offices.) At first I was sent 2 months of files from Versima (they manage the record) I was give a run around no file found, donot have excess to those files, etc for months. I had to reach out to Wellmed corp,then optum and the United Healthcare Group ( parent company) it was close to 8 months before I or my new PCP recevied my files. And even some where missing still. When I contract corporate about it i fid not get an answer back at all 2nd the Wellmed office was to be available to use to ask question until January 1 2025. But they shut down the partial portal in September less then a month after the last visit. So we could not ask a question or look at the files or medication etc. 3rd the office and clinical staff was doing there best to help over 10,000 patient (only this location plus everyone from it countless office in Florida) transition to new doctor. It was Wellmed corporate that gave little notice that it was transiting ONLY TO MEDICARE PATIENT. The office manager was just bad! With short tempted and would not or was not able to explain is simple tream what was going on. 4th Wellmed Corp was worse never returned a call or email.

Use to be a very good place but now too many patients and not enough Doctors. As a patient you get…read morelost in cracks especially if you're dr left and now you never see dr only pa.​​

I was looking for a new primary care provider for awhile. I scheduled my appointment the same week…read moreto be seen. The wait time was reasonable. The Dr was very nice and personable. She took the time to actually go over all my background and history. She listened to any concerns I had and was very knowledgeable. She was very thorough. I would definitely recommend her.

Was visiting Disney and got sick. VIP Health Clinic was nearby and open. While we encountered a…read moresmall language barrier (I only speak English), we had a good experience here. The RN who I saw was very kind and compassionate, and the provider was knowledgeable and quickly put a plan in place. Office staff was helpful and friendly. Wait was over an hour, but there were other patients who needed seen. Clinic was also clean, and staff gave me a coupon to make my prescription only cost $2.

Excellent Doctor Excellent Staff…read more I live in The Villages/FL and drove all the way to the VIP WALK-IN CLINIC, to have a consultation with Dr.Daniel Kitner. He did not disappoint!!

Dr. Mahnaz Q had great bedside manner, very respectful, and conducted a thorough examination…read more As a first time, new patient, I felt seen and heard. She was patient and listened to my concerns and provided answers with explanations. I really appreciate her and the front desk staff!

Patient Recommendation for Dr. Mahnaz Qayyum, M.D…read more Dr. Qayyum has been my primary care physician since she opened her practice nine years ago, and I can say without hesitation that she is one of the most compassionate, knowledgeable, and attentive doctors I've ever known. She has guided me through everything from my first case of COVID to severe respiratory infections--despite the fact that I've never smoked. Her approach is always thoughtful and science-based, choosing the most effective treatments without relying on unnecessary medications. Dr. Qayyum is board-certified in Family Medicine, with medical training in New Jersey and an academic background from King's College, University of London. She combines clinical excellence with a holistic approach, helping her patients achieve better health, manage weight, and enhance their overall well-being through customized, preventative care. From day one, she has shown a sincere interest in my whole-person health--listening carefully, addressing every concern with patience, and making sure I understand each step of my care. Her unique ability to pair medical expertise with genuine empathy has made a lasting difference in my life. Dr. Qayyum also provides exceptional care to my wife, Diane, with the same dedication and kindness. While Diane will share her own experience, I can confidently say that having a doctor we trust so deeply brings us tremendous peace of mind. I am truly grateful to be under Dr. Qayyum's care. She is a rare gem in today's healthcare world, and I recommend her wholeheartedly. I HAVE NO PROFESSIONAL AFFILIATION WITH THIS DOCTOR. With appreciation, Maria Florence Oliverio, M.S., ESE-VE Exceptional Student Education Teacher (ESE) - Osceola County.

The Best Doctor there's.He knows super best what he's doing.I have been in a lot of Dr but really…read morethere's nothing like him.He goes dirct to the problem but the best quality of him is that he care for your condition your well being that you the pattient don't sufer pain. He is above for me above any other Dr but by far far far. For me God put that Dr in my life and is the best that happens to me in my life.Thank you Doctor Medary for your care of your patients and specially for help me so much. THE BEST DOCTOR there is. THANK YOU. Rafael Pena ( patienr).

Dr Max Medary is not just a brilliant, extraordinarily gifted neurosurgeon; he is also a magician…read more He made my sciatica disappear. This is my story: I will be 84 years old this year. I have had back pain since my twenties, after I experienced a hard parachute landing at night. I ruptured two disks that night (L3 and L4). Over the years following the night jump, I have had physical therapy, epidurals, steroid injections, and surgeries to reduce the pain; nothing worked. The pain continued to get worse. So much scar tissue had formed in the area of my pain that the pain doctor could no longer inject the epidural. I was experiencing excruciating pain from the L3 - L4 region in my back, over the right side of my buttocks, and down the back side of my right leg (sciatica). Without medication (mostly Celebrex), I couldn't walk or stand. Dr Medary explained to me that my current pain is from a primary nerve being squeezed in the L3 - L4 region, causing the sciatica. He performed a hemilaminectomy (opened the area around the nerve), and when I woke up from surgery, all of the pain was gone (a miracle). My previous neurosurgeon would not provide me with a surgical solution. If you want your pain to disappear, I highly recommend Dr. Max Medary.

Too often some female staff do not provide clear, accurate information in a friendly manner,…read moreespecially in phone calls. There's very little interest or ownership to get answers for the patient. And forget about any rapport from them. Supervisors defend them when patients bring this issue up. Explains why their patient satisfaction scores are only 3.5/5.0.

Great Doctors, can get Blood Work done on site (super convenient)read more

Wow! What a beautiful location and what amazing staff! I had an appointment with Dr. Luke…read more(Suvunrungsi) and it could not have gone better. The appointment was quick, thorough and very smooth. I had a follow-up appointment for blood work before heading into work so I was a little nervous about being late. Miguel was an amazing help to me. He gave me advice and I was in and out SO fast. I also must mention Brandy (my flobotonist(?)) was also over the top friendly and so warm and welcoming. BTW, I did not even feel her take my blood! Best appointments I have been to in a long time, and it is because of the people.

Excellent care and service Friendly staff. Easy access and quick results highly recommend this…read morefacility

Doctor Salzman has been by far one of the best doctors i have ever been to. He listens to you and…read morehe cares for his patients and explains everything extremely well. He was not like any other doctor. i am definitely sticking with doctor Salzman for life. He also speaks Spanish which is even better!

This Doctor tries to spend the least amount of time with you. The three times that I went with him…read morehe spent less than 15 seconds with me. His strategy is to keep you coming back . He doesn't take care of your symptoms with one visit. Whether it be something as simple as an earache, skin infection, or nail fungus, he never gets it right the first time... (probably because 10 seconds isn't enough to actually get to know your patients)

I find Dr. Hitchcock to be very understanding, caring, intelligent and patient…read more It's easy to get an appointment when you need one. Thewaiting room is lovely and I find the wait times to be very reasonable. I absolutely DO wish she would be more open to filling prescriptions over the phone when needed. This is the one drawback (although she may be working on this. Fingers crossed.)

I've been to this doctor twice, once several years ago for a "Meet and Greet" visit, since you can…read morenot do your physical as your first visit and just last week due to a recovering foot injury. I am the first to admit that I do not enjoy going to the doctor, so I tried to see past some red flags. At this point though, despite Dr. Hitchcock seeming like a competent doctor I don't feel like I can deal with her practice long term. Making an Appointment- When I went to make my recent appointment, I utilized ZocDoc, an online service that Dr. Hitchcock's office utilizes. It makes no mention that this service should only be utilized by new patients. In fact, I selected that I was a returning patient during the registration process and the system allowed me to make an appointment. Since using an online system was new to me, I ended up calling to see if there was any updated paperwork that I needed to submit. During this call Sharon/Shari, the receptionist was incredibly rude. First, she chided me for using the online system as it was for new patients only. Again, there was no mention of this online so I felt it was extremely uncalled for for her to fault me for having made this appointment. She kept going on about it and eventually I just asked her to make me an appointment for the same time and date, which she did. I'm not sure what difference it made on her end, but for some reason it did. Something I knew from my prior visit was that with Dr. Hitchcock's office your first visit is considered a consultation/meet and greet. She'll address any issues but you will have to pay a copay, etc. as normal. If you have a free physical through your insurance, you can not do that for your first visit. It is an office policy that I feel is somewhat of a "nickel and dime" strategy. I asked Sharon to explain what the difference was between the physical and the consult appointment and she got really flustered and then just transferred me and said she couldn't help me anymore. Again, incredibly odd and uncalled for. Tiffany, the girl I spoke to next was a lot nicer and also provided a great explanation on the difference between appointments. Visit/Waiting Room- Dr. Hitchcock's office is on the second floor of the Phoenica Center, behind Barnes and Noble/Bonefish on Sandlake. The waiting room is very nice and comfortable, which is good because you will probably spend a lot of time in there. I waited about 45 minutes past my scheduled appointment. Visit/Appointment- The actual time I spent with Dr. Hitchcock was fine, although brief. An assistant took some basic information about why I was there before Dr. Hitchcock came in and then we ran through the things I wanted to discuss. I feel she was knowledgeable and gave me options for my concerns and the information I needed. Followup- This is an area that is a bit frustrating for me. I received a couple prescriptions as well as instructions for having blood work and an x-ray done. After completing the x-ray, I wanted to followup about if it had been received and reviewed. I also had a question regarding a prescription, so I called and emailed the medical assistant per the website. Unfortunately the response I got was to come in for another appointment. To me, that is unacceptable. While I'd be completely willing to come in if there was follow up needed off of the results or a new condition/complication that had arisen, it seems silly to me to spend my time and money on another appointment to ask a question about a prescription that was just prescribed to me. Again, I felt that the "nickel and dime" strategy was coming into play. All in all, while Dr. Hitchcock seems like a well-informed doctor, dealing with office policies and attitudes may be a little too much for me to handle long term.

Update. a complete 180 happened last we were there. we…read morearrived 30 min too early since i wrote it wrong on the calendar. the office wasnt open yet. they opened 10 min late and i was the 3rd to check in. the receptionist only had me on the books, not a husband/wife appmnt as requested, after friendly arguing, she was letting me believe this could be worked out. yes, i grabbed the outdated insurance card, but still, she gave me such a hard time about it and called my husband in already, while my stuff was still being verified. i sat patiently for another half hour before i carefully asked if i was not going to be joining my husband soon. she pointed and mumbled something about the clock and i reiterated with her that my husband has to be at work at 10:30 am and it was now past 9 am. she told me to sit back down and wait my turn. another 30 min later i carefully, yet a bit more determined asked her again, since i saw person after person being called in, treated and leaving. after another 10 min of stalling i was finally called in, close to 100 min after my appointment time and my husband hadnt even been seen. he now had to call into work, since he was late already. the nurse came in to take my blood pressure and asked us if there is anything else she can do. we told her it had nothing to do with her but we are pissed. she called in the office manager, who pulled out all the old disney tricks i know by heart to sooth over the naggers. told us everything we want to hear and promised to come back with a solution in 5 min. half an hour later - nothing. we wondered out into the hallway to find another staff member who could get the manager back. after yet another 20 min, she came in, not quite sure what to tell us, just babbling. finally after close to 3 hours (im not sure why we sat that long), the doc came in, nice and jolly as usual, asking us how we are. we nicely said "lets not talk about that". he immediately raised his voice, shouting "oh i dont think you wanne go there!" my husband carefully replied "well, i think i kinda do.." he didnt even get to finish when Dr Young jumped up and yelled at us for the next 10 min that he doesnt need people like us, that verbally abuse his staff, cause havoc in the hallway and first and foremost show up LATE to appointments. we tried to get a word in edgewise but obviously his staff had twisted everything around to save their own asses and told him all the wrong things. after two more attempts to speak, he literally threw us out and told us he will no longer be our doctor and slammed the door behind him. we both just stood in shock about what just happened and re-playd everything step by step to see if it was really our fault, but couldnt find anything that would support that theory. we asked the manager if she could call the doc in one more time to try and have a talk with us but she stated he was with patience and it would be best to leave. im still not quite over this fiasco and what i would really like to do is file legal action, but who wants to take it up with a doctor...?

Dr. Young is one of THE most personable and respectful general practitioners I've gone to in years…read more I have been a patient of his over four years and I am very grateful for his personal attention and ability to identify key aspects of my health concerns. I agree that his last office staff was not very attentive and were very chatty with one another; however, this should not be a reflection of the care given by the doctor. His new location is a lot easier to get to (Metro West) as opposed to the Dr. Philips Hospital area. At this location his staff is very friendly and helpful, this may be due to the fact that he has much more control over this office and it is not as big. I choose all my health care providers carefully and I can say without hesitation that Dr. Young is by far one of the best. I trust his opinions and I would definitely recommend him to others.