Dr. Menon, and his associates -- the other doctors, PAs, nurses, et cetera -- are all very professional, as are most of the support staff. The only complaint I have is the fact that they default the TV to Fox News. If I spend any amount of time in the waiting room, the propaganda drives my blood pressure through the roof. They'll let you change it, if you like, but you'll have to ask around and see if anyone cares. I've actually stopped going to this office just because of the Fox News issue. read more

The best doctor in the world. I recently moved from Boston to New York and the only thing I miss in Boston (besides Centre Street Cafe in JP) is Dr. Menon. Dr. Menon is always willing to spend as much time as needed. He continuously asks me if there's any other issues I want to bring up, to the point where I feel like I have to make stuff up! But it's actually really good because there were things I didn't think were a big deal but they actually were. He communicates important stuff to me himself--for example, after getting my blood work results, he asks me to come into the office to talk to him instead of just mailing me the results or having his secretary call me. Dr. Menon also works really hard--keeps long hours and I think he even works on Saturdays. He sincerely cares about his patients. I wholeheartedly recommend him to anyone looking for a doctor in Union Square. Or even if you don't live near Somerville, he would be well worth the hike! read more

Dr. Menon is a compassionate human and trustworthy physician. If you want a PCP who takes the time to get to know you and help you evaluate you're overall well being and qualify of life, Dr. Menon is your guy! Ryan, the PA is also professional and helpful, and both medical assistants I've had experiences with have been pleasant as well as both administrators. I would like to reiterate that Dr. Menon is exceptional both in his bedside manor and clinical knowledge. However, the waiting room could use some sprucing up. The chairs and carpets are quite old & tattered - it may be time for an update there =D Overall, great work! read more

Dr Menon is the best family doctor we have ever had. He is thorough and thoughtful.Your care is top of mind and he is there for you and your family. I have followed his advice and I feel so much better about my health and the health of my family. His staff is also very caring and helpful. I work in the healthcare industry so I don't give my recommendation or comments lightly. He is excellent. read more

Dr. Menon is fantastic. I chose Dr. Menon as my PCP only on the basis of the previous Yelp review and general proximity to my home and I lucked out. Dr. Menon and his staff practice preventative medicine and they tailor care to match your insurance plan. I arrived this morning without an appointment because I found a bullseye rash on my leg indicative of Lyme disease. Dr. Menon brought me to an exam room immediately and shuffled the morning schedule to take care of me. The RN and NP also ran a battery of tests they administer for first time patients and were, without fail, kind, courteous and professional. I didn't have an appointment and they could easily have treated me, given me the appropriate prescription and sent me on my way and I still would have been thrilled with the service. But to give me a full appointment and consultation along with the emergency treatment, saving my time and money, is a cut above. read more

I am new to Boston, Dr. Menon was recommended by a colleague and I 100% highly recommend him to anyone seeking a genuine, intelligent person with impeccable bedside manner. Best of all, he asking specific questions and listens to the whole answer. Best experience I have had with a medical professional. read more

Best doctor I've ever had. Dr. Menon has a great "bedside manner", and is an all-around good guy to talk to. More importantly, he is great at explaining things. After talking with him about a problem, I always understand what the problem is, what caused it, what the options are for fixing it, and how each of the options work. He provides detailed copies of any lab results for me to keep, and even better, will spend the time to go over them all, in person, until I understand them. Dr. Menon takes the time to know and treat me as a person, not just a patient. I actually look forward to trips to the doctor's office now. read more

Dr. Menon is one of the few doctors who believes in prevention as well as in how your day to day life affects your health. He takes the time to ask you how you are feeling emotionally. Did you know that doctors get punished by insurance companies for performing "too many" tests that might detect diseases early? Dr. Menon is a Dr. who performs many of these tests. His office staff is very compassionate and they always ask about my children. Dr. Ryan is amazing, he is quick and asks many and the right questions, he has great bedside manners and understands how to narrow down symptoms to a potential disease. I have been with Dr. Menon for 10+ years and would not want to see any other Dr., he knows me inside and out! read more

Dr Menon doesn't have an email, a fax machine doesn't work and they also do not receive regular mail. With all that I couldn't even schedule an appointment because Dr Menon and his secretaries can not provide a solution to allow me to send them my patient package. I ca not imagine how difficult it would be to contact him on emergency issues. read more

I chose Dr David Menon as my primary care because of proximity. After some time I realized that Staff working in the office are unprofessional, won't provide you necessary information regarding your insurance and other stuff. They are not cooperative at all to sort out any issues related to their office, they just want your money. read more

I agree with Nichole C.100%. Let me acknowledge that it is hard to provide a quantifiable review for a medical doctor. The service a medical doctor provides can be judged based on many factors. In the end most of them have to do with overall patient satisfaction and not completely with the proficiency of the good doctor purely in the field of medicine. That said, Dr. Menon is easy to talk to and is not in a hurry when he sees you. That is the big catch. If he is your PCP, be prepared to see him no more than once a year during your annual physical examination, pretty much no exceptions. This was not strictly the case until a few years ago. Now, no matter what your problem or issue might be, you will NOT get to see Dr. Menon if it isn't for your yearly scheduled check up. If you need to go in to his office for an unexpected problem in between, you will get to see one of the staff nurses or medical assistants (for a short time period on two separate occasions he had added another doctor to the staff, but they did not last very long). The nurses or medical assistants will usually consult Dr. Menon before prescribing you a new medicine, for instance. But you will not get to see him. This issue is made worse by the fact that you can never be sure of who you will see because Dr. Menon apparently has trouble keeping his nurses and medical assistants or additional doctors for more than a 1 year so (mind you that the front desk staff has mostly been there for a long time and is very nice). I was his patient for about 15 years or so. I finally decided to go to a different doctor after making one visit with his latest hire Ryan McCormack. Frankly, he has the poorest bedside manners and seems to have skipped the classes on how to make the patient comfortable. He will appear to be talking a lot but not really saying anything meaningful at all. He barely made eye contact with me for the 20 or more minutes I was with him. Instead 95% of the time he preferred to stare at the walls or the ceiling while addressing me. Also, he does not seem to retain what he hears from you. So when he goes in the back room to ask Dr. Menon a question, chances are he will ask the wrong question and not properly remember the answer either. In short, the guy appears to be trying very hard to play by a script and any questions or diversions from that script will completely confuse him. Based on my own experience (and my wife's experience with him as well), I decided to say goodbye to Dr. Menon's practice. He has taken way to many more patients than what he can properly care for (and this started to happen about 6-7 years ago) and now unfortunately his judgement in hiring medical assistants has taken a steep downward turn too. read more

Best doctor I have ever had. Thorough. Shares results with and reviews every single test. He has coached me on weight loss and better exercise/eating habits. I am firm believer in test, echo, stress, etc. Doctors don't do physicals anymore you have to ask for glucose, cholesterol etc. If you care about the long term plan of your health then this is the best doctor for you. read more

Dr. Menon is top notch. Yes, you'll be put through your paces seeing the (very friendly) nursing staff first, but if he's concerned with any of their findings, he asks you thorough questions so he can look at the big picture and connect ALL the dots instead of just hearing your most obvious symptoms. He's knowledgeable, he tells you the hard truth but with care, and he seems genuinely concerned for his patients' well being. Plus the longest I've waited in the waiting room is ten minutes and that was once. Also very flexible about scheduling. I HIGHLY recommend this dude. read more