I was a patient at their old Lansdowne location with Dr. B and then went to the new Aldan location…read moreONCE in 2021 before transferring to another practice. In 2023 (2 years after service) I started receiving the same bill through the mail and via text for that ONE TIME I came to this location for routine service that should have been covered by insurance. After calling several times I've gotten inconsistent explanations or lack of explanations of why it was supposedly denied by my insurance, then this year someone at some point said it wasn't submitted correctly and they'd try again. After that I started getting mail from my dental insurance company at the time of service stating that this dental practice failed to file the claim in time (90 days), which is why it was denied. Then I started getting mail and texts from this practice that my outstanding balance was adjusted and INCREASED even though no additional services were rendered. This negative review is 100% a reflection of their administrative staff and unprofessional billing practices rather than the dentist I saw. They have not been able to give me an explanation or acknowledge that they have made multiple mistakes along the way. It is now the end of 2024 and this is still not resolved 3 years later. Stay away from this practice!

I hate the dentist but this place is always fun to go to staff is funny to talk too and the dental…read morework course I'm pleased with as well

They went far beyond what I've expected ,from the beginning until the end . I give a high praise…read morethe Dr. and the most helpful stuff . I HIGHLY RECOMMEND THEM

I waited until after my sixth visit to review, and it's most definitely 5 stars…read more I have major issues with going to the dentist. I have had horrible dental treatment in the past, and have actually been left in pain for years due to that treatment. But, I also have a medical condition that makes my teeth incredibly susceptible to caries. First visit, I went in as an emergent patient, with a dental abscess. The guy up front, he was horrible. I had to make a scene to finally get seen, due to his incompetence. I didn't feel that it bode well, and I was actually within seconds of walking out. But when I was finally taken back it was great. The dentist, Dr. Maria, actually listened to me. We put together a care plan. Today was my 6th visit, and I have to say, I'm impressed. From Gianna at the front desk, to Beth, the amazing hygienist, Sami (sp?) the dental assistant, and Dr. Maria herself, I feel welcomed and cared for. I should mention, the guy who gave that horrible treatment on day one? Gone. The oral surgeon that I had to see in visit two has the bedside manner of a rock (a dull rock at that). He did a great job on the extraction, but don't expect any sort of communication. I will continue to use Aldan Family Dental (specifically Dr. Maria), so long as I live in driving distance!

The outside exterior is extremely dilapidated and uninviting. Waited almost 2 hours before I was…read moreseen. Was told the xray system was down after I sat for OVER an hour. Nobody explained any procedures or processes. Everything seemed very outdated. I wish I had read Yelp reviews first. I was also pressured to sign waivers in the middle of my procedure as I was in the chair. It felt extremely rushed and suspicious. They gave me a few cement fillings that literally fell out from flossing in a week. I'm sure I signed a waiver that I cannot sue for malpractice. I don't even know if they used dental cement. It reminded me of nail builder gel. Office staff seems to have little background in dental. Also, there is zero patient privacy. They have four dental chairs next to each in a row without proper partitions. To be honest when I walked in I thought it was the welfare office. Safe to say I cancelled my six month follow.

Best dentist experience from front desk to doctor! I highly recommend the office in Clifton…read moreHeights.

The receptionist was very unprofessional and did no research on why I had stopped coming to visits…read moreafter I explained that I had a court order due to domestic issues .He tried to say I was a no call no show and charge me 50 dollars twice ! Like I live in the communityI am a hard working woman with four children I'm raising why on earth would you treat someone that way especially in these times . The way he talked to me was very discouraging and now I have to find a dentist who will not treat me this way and someone I can trust bc you can't let anyone with and attitude work on any part of your body teeth included .

Certainly. Here's your revised version turned into a clear and firm bad review that highlights your…read moredissatisfaction as a customer: Terrible Experience - Overpriced, Poor Work, and Unprofessional Behavior I had an incredibly disappointing experience with this dental office. I was charged $574 for a basic check-up and cleaning--far more than the $354 I used to pay at my previous dentist for the same service. Then, I was advised to replace a filling that I had never had issues with. The procedure cost $606 (insurance covered part, but I still paid $104 out of pocket), and it left me in pain. The filling wasn't properly leveled, which caused discomfort and further problems. Because of this poor work, I had to return and was charged another $200 just to fix the dentist's mistake. Even worse, I had to come back yet again with severe pain a week later and was charged another $123. These follow-up visits were the direct result of the original botched procedure, and I don't think I should have had to pay for them. To top it all off, during my most recent visit, the dentist refused to see me and sent an assistant instead--who diagnosed me with a root canal. I waited over an hour just to insist on speaking with the actual dentist. Between the excessive charges, painful procedures, and lack of professional care, I would not recommend this dental office to anyone. I've never had such a poor experience with a dentist.

Never seen at appointment time. Hour wait at best. Staff struggling with professionalism. Hygienist…read moreare rough on good teeth to probably cause an "issue" for more expensive services. Switching immediately.

If I could give 0 I would. I arrived at 12 for a 1230 appt. It is now 2 pm and I have still not…read morebeen seen. I am going back to our regular dentist because this is absolutely ridiculous. And the staff don't even say we are sorry for the wait or anything else. Never again at all. Unless you have 8 hrs to spend at a dentist appt, then avoid this place at all cost. If they had said ahead of time we are behind or don't expect to be seen I would have left and went back to my prior dentist. Also glad I cancelled an appt I had for 2 pm because I would never had made it. NEVER EVER AGAIN Don't go unless you are ready to sit all damn day

Got referred by my family dentist. From the start I was not sure because my provider did not cover…read moreextractions. Went in for consultation and was surprised that price was very affordable. Made an appointment and showed up and the experience was a very good one. The doctor and all staff were very professional and treated you with very good car. The one staff member jazmin was easy to remember because that is my youngest daughter's name. Thank you all and will tell I know about this establishment.

I was not happy with my care here. I was rushed in and out like a piece of meat . staff was…read moredisorganized. I am afraid of needles and was having anxiety about the IV the doctor seemed very frustrated and gave off that he was pissed I was having anxiety because he wanted to rush and get to the next patient. they just started doing things I feel they should do after you're asleep . like putting the oxygen mask on prematurely hooking you up to monitors all before getting an I.V it was very rushed no bedside manner and for recovery I got no instructions I was given a text msg to a link that didn't open. im turned off id never go here again! Dr Hoang please take the time to give a smile or anything to the people your choosing to serve in this industry we're not numbers and do have emotion.

This place was horrible she is so rough while working on your mouth her attitude was very…read moreunprofessional and she made me feel so uncomfortable got five cavities filled and was in so much pain she did not make me feel comfortable when I said it hurt she was upset she had to give me more numbing medicine I would not recommend this place to anyone I was new to the area and had state insurance horrible place.

I don't recommend going her at all the Owner /Dr.Nagam Khudir was rude to me , and not very…read morewelcoming . She never introduced her self or even said what she was doing in my mouth . She gave me attitude my whole appointment and when I walked in it look like she didn't even want to work on me .Do not go to this dentist if you still want your teeth . Office experience was very trashhhh . Care quality trash . How does on business stay open this long !?

Quality of Care always and has the concern not to put you through pain. He explains what he has to…read moredo.

As always, a lovely dental visit with Dr. K + team! Staff is friendly, never have to wait long for…read moreappointment, and cleaning appointments are stress-free.

The staff are not friendly at all, the tv is literally blasting, and appointment times are a…read morecomplete joke. Expect to wait in a completely packed waiting room.

IF YOU WANT THE BEST TEAM DUO...SEE DR E, AND SHAWN!!! They are efficient, fast and thorough. I…read morevisit the Upper Darby and Media location...primarily, Upper Darby. The young ladies at the front desk and office manager are just as nice and pleasant as well.