He says gentle and it is! I really like this man. A sweet person and good dentist. You can't go…read morewrong. Very small office. But good.

New to the area, I experienced a dental emergency, which included the loss of a crown. A co-worker…read morerecommended a local dental office. Unfortunately that particular dental office did not have any available appointments until the following Wednesday and referred me to "Gentle Family Dentistry". Gentle Family Dentistry was great and provided excellent customer service! The staff and Dr. William Carter Jr. DDS went out of their way to rescue me from my situation. The staff went so far as to research the availability of other dentist and finding room on their busy appointment schedule for me. I highly recommend Gently Family Dentistry to other patients and their families.

Background: I was a patient of the clinic for many years…read more(back when her dad was the dentist. I have never had anesthesia for fillings or cleanings in my life because there isn't a need. Reason for low review: We had a snow storm earlier this month, and she closed her clinic Thu & Fri because of it. She is closed Sat & Sun. I had been dealing with a low-level pain for a month using self-care. As luck would have it, the pain intensified that Wed night. I was unable to close my mouth or eat. Just touching the tooth with floss was excruciating. The clinic opens at 8 AM. When I didn't receive the call I was expecting, I called in and was told she doesn't arrive in until 9. When I finally got the call at 10 I was told I had to wait until Wed. I found an emergency dentist who could see me in 30 minutes, so I went to him. He told me I had fractured a root, would need antibiotics and at least a root canal. He got me in to see the endodontist a few hours later. I was told the tooth needed to come out & have an implant placed. By the time I saw the endodontist, the pain was still severe, but not excruciating (the antibiotics and naprosyn had kicked in). Once I saw the oral surgeon & had the dates, I called back to Montgomery's clinic to give them the update. I was informed that I was no longer going to be seen by Andrea because I went to another dentist when she couldn't fit me in. Her receptionist was very apologetic, saying she told Andrea several times that my pain was excruciating...Andrea simply didn't care. As a patient, I am stunned by her selfish callousness. As a physician, I am appalled by her rudeness, lack of empathy, and lack of professionalism. The truly sad part about this is that the hygienist I usually went to is AWESOMENESS personified. The front desk staff are top notch. Andrea does not deserve such loyal people! See Dave G's note: apparently I an not the only one to be so poorly treated.

Great customer service. Jr first day as a new patient. A little nervous, he felted welcome and…read morecomfortable. Thank you Montgomery team! Job well done!

Im a bit afraid of going to the dentist. Juan Lopez is a…read moreexcellent dentist. This time I went in for a cap and saw Dr. Eric Lopez. He is a perfectionist and like his father painless. I would highly recommend Eric Lopez DDS.

I needed new veneers for years. But I was reluctant to have them done. That is, until now. I am…read moreglad I waited. Dr. Juan and his entire team is wonderful. I love my teeth!!

Do not go here! I went in for a basic cleaning because i recently moved and needed to get it done…read more I have the best dental insurance my company offers. Even after my insurance they told it would over 2k out of pocket. This place is a scam. Go any where else. Ryan Cope

Typically, I would say nothing when I do not have anything good to say. However, when it comes to…read moremedical and dental offices, it is important to make sure people know what to expect. I felt like the staff is not interested in working with patients. I have requested to send medications to a particular location. I was told that Aspen does not have electronic connection with that pharmacy. Well, there is a fax, phone, the prescription can be printed and signed. Apparently, the secretary was not aware of other methods of communication. She also tried to sell me much more than I needed, stating that the product comes in a set of four?! I needed a guard for the lower teeth and in my previous experience it was always molded individually. The x-ray technician was another story. All parts that were supposed to go into my mouth were spread on top of the end table. No tray, paper towel. Maybe the surface was sanitized between patients, but it didn't look like it. On top of that the tech has dropped a piece on the floor. It may not be a big deal, but imagine a surgeon dropping scalpel on the floor, picking it up and continue with the surgery. Help me, Lord! there were a couple more hick ups, but even what I have described should shape your image of the place. JUST DO NOT GO THERE!

I'm terrified of needles. I essentially sob and sob when getting a shot. The new doc was FABULOUS…read more She was so patient and so kind. She didn't belittle me or make me feel bad for crying- and I'm a 40 year old woman. The care was excellent. The entire staff was understanding and catered to my needs. I couldn't have asked for a better experience, especially under so much dental anxiety. The office as usual was extremely clean. I was called back quick from the time I arrived. It was a great experience for all the anxiety I had.

For many years Dr, Harrell was our family dentist at this location. Upon hearing that he retired, I…read morewas concerned that we may not receive the same standard of care. What a mistake to assume! The staff here are so friendly, very helpful and knowledgeable. Jade worked me in quickly to get an overdue cleaning, and Dr Sullins and assistance made me some whiting trays and did some minor work to ensure a smile to be proud of for years. All this around my schedule. Thank you Highly recommend here!

I had such a wonderful experience at this dental office. From the moment you walk in, the front…read moredesk staff are incredibly kind, welcoming, and helpful. They always make the check-in process smooth and are happy to answer any questions. Dr. Sheppard is an excellent dentist -- very knowledgeable, gentle, and he takes the time to explain everything clearly so you feel comfortable and informed. A special thank you to Hannah, the dental assistant, who was absolutely amazing during my appointment. She was so attentive, caring, and made sure I was comfortable the entire time. What truly stands out about this office is how genuinely caring everyone is. Anytime I've had a concern, they've always taken the time to help and make sure everything is taken care of. I'm very grateful to have found such an amazing dental team. Highly recommend!

I've been a patient of Dr. Cindy Sheppard for over 20 years, and experiences like this are exactly…read morewhy I've stayed with her practice. Recently, I lost an old metal filling that I originally had done as a child (I'm a military brat, so it's been around a long time). Their office worked quickly to get me scheduled, which I really appreciated given how uncomfortable that situation can be. What stood out most was their experience and confidence in dealing with older fillings. It immediately put me at ease. Dr. Sheppard also took the time to carefully discuss my medical situation--I have a heart condition and am on blood thinners--and made sure to take the appropriate precautions before moving forward. That level of attention and clinical judgment matters. The office staff was personable and helpful throughout the entire visit, which makes a big difference. And something you don't see often anymore--the doctor personally called me that evening to check in, make sure everything was okay, and ask if I needed anything. That kind of follow-up and patient care is rare. I would absolutely recommend this office to anyone looking for a dentist who is not only experienced, but genuinely attentive to their patients.

Dr. Carbone and his staff are just wonderful! They're super friendly and do a great job!…read more My entire family goes there and we're very happy with our decision to have them take care of all our dental needs! Highly recommend Dr. Carbone and his staff!

Steer clear of this clinic and its parent company, Catalyst Dental Allies…read more While Dr. Carbone has always been kind in my interactions, the events surrounding my husband's treatment by another provider there have left us with serious concerns regarding patient safety, infection control, communication, and management oversight. My husband underwent preparation for two crowns at this office approximately a year and a half ago. During that appointment, we witnessed a dental assistant place a bare, ungloved finger into his mouth. During the same procedure, a dental instrument was dropped onto the floor by the treating doctor. The instrument was then picked up by the dental assistant, wiped with a Cavicide disinfectant wipe, and immediately handed back to the doctor for use in my husband's mouth without proper dry time. What makes this particularly concerning is that Cavicide labeling contains warnings regarding skin contact and proper use. The instrument was not sterilized through any process that we observed before being reintroduced into the oral cavity. Shortly thereafter, my husband developed painful sores, cuts, abrasions, and significant oral discomfort. To this day, he continues to experience complications from those crowns, and we have now been informed that they must be completely redone at our expense by another provider. Equally concerning was the conduct and demeanor of the dental assistant during the incident. The assistant appeared extremely emotional and was crying during portions of the interaction. As his spouse , it raised serious concerns regarding whether she was in an appropriate condition to be assisting with patient care during an invasive dental procedure. The Regional Manager, Lacey, was present during these events and interactions yet did not intervene or address the concerns that were being raised regarding patient safety and clinical conduct at the time it was happening. When I later attempted to discuss reimbursement for treatment that now must be redone elsewhere, the office repeatedly refused to provide meaningful assistance. During multiple phone conversations with Gia, I was never asked to verify my husband's identity or date of birth before discussing aspects of his care and account. I found this troubling from a privacy and compliance standpoint. I was told that the new management would not discuss the matter with me further and that I needed to contact Human Resources. I was given an email address to contact and that was it. The office manager, Gabby, and other staff members were unable or unwilling to provide the information necessary to escalate the complaint. For a corporate-owned practice, I found the lack of transparency and accountability extremely frustrating. Additionally, we experienced repeated billing issues throughout our time as patients and my insurance had to get involved to get us reimbursed. Whenever questions were raised regarding charges, communication became noticeably more difficult and retaliatory. We trusted this practice with our family's dental care. Instead, we were left dealing with ongoing pain, additional dental expenses, unanswered questions, and a complete lack of accountability. Patients deserve better.

Friendly staff and doctor! I was well taken care of and glad that I've come back to Dr. Wuse.read more

Very polite employees. Dr. Cara is great. I normally use Jo…read moreNix as my denial hygienist she's awesome. Today April was my denial hygienist. She's good too ! Highly recommended

Love this Office. Dr. Bridges has the most wonderful staff. I scheduled an appt. was seen within a…read moreweek. & Loved how clean my teeth felt & looked afterwards. Everyone was so nice and I would most definitely come back before I leave Lawton.

I had a wonderful experience here this morning. I was very nervous and had a bit of anxiety when I…read moregot here. I walked in the lobby and I was greeted with a warm smile and when I was called back I was greeted the same way. I met Dr. Buckner and he was so calming and explained everything that he needed to do. I got a tooth repaired and Now I have my confidence back:) the work he did was gentle and My tooth looks great. In tears of joy right now Thank you Dr. Buckner !! And your team is great ! Highly Recommend him and his team