I've been seeing Dr. Lena Kramer for 3 years now and she is absolutely WONDERFUL. I loved her so…read moremuch that I followed her from her previous practice in Munster, IN to her new practice in Skokie, IL at the Illinois Dermatology Institute. With her empathetic, understanding, and informative approach, she has completely changed my skin and hair in the last few years. I am in my early 30's, so an effective skin care is extremely important to me. I went from having hormonal breakouts and acne to completely glowing and clear skin thanks to Dr. Kramer. She carefully took the time to examine my skin and learn about my skin goals, and provided a curated skin care routine that was easy and effective. Most importantly, I experienced extreme hair loss due to stress/ COVID in the Fall of 2020. As one can imagine, losing all your hair at 29 was completely defeating, traumatizing, and scary. Dr. Kramer heard my concerns and emotions, thoroughly and thoughtfully explained the condition (Telogen Effluvium), and created a well thought out routine and care plan for hair growth. With that, she ran all blood tests to cover our bases, suggested supplements where needed, prescribed the most effective medications, and performed PRP injections on my scalp. Within 3 weeks, I was thrilled with the results. As you can see in the attached photos, I had significant hair growth in just 3 weeks :) Dr. Lena Kramer is a rockstar dermatologist- you must see her!

Poor customer service. They screwed up my appointment (scheduled it for a shorter time slot than it…read moreneeded) and didn't figure it out until 2 hours before the appointment time. They charge patients a $50 cancellation fee if made less than 24 hours in advance. They denied my request for a $50 discount because they violated their own policy. Why is their time worth more than mine? I cleared my schedule for the appointment and now have to rearrange for the rescheduled appointment.

The receptionists are very welcoming, helpful, kind, and effective…read more Dr. Christina is very knowledgable. Anna knows how to give the best shots! Everyone works together as a team nicely. Thanks to all. Kathy in Skokie

Came here for my annual exam but was also experiencing some skin issues. I'm that person whose skin…read moreis so sensitive that any minor inconvenience will cause immediate irritation & chaos. Dr. Tejeda was amazing. She understood my concerns & was very thorough! I appreciated her advice & transparency. Everything was explained clearly & I wasn't left with any doubts or questions. I have a follow up scheduled & am hopeful my prescriptions will help. Staff were wonderful & welcoming. Highly recommend coming here if you have any skin concerns. Thanks again!

This is in reference to office experience. Helen was exceptional about assisting me with a…read morescheduling issue I had at another location, and ensured I received the help I needed, despite me never even having visited this location prior. I've had a lot of negative experiences dealing with the office staff at other locations and was pleasantly surprised by my interaction with Helen. Thank you for taking the extra time to provide quality care, it truly helped me so much!

Doctors are very good along with MA's, which had very good bedside manners. The receptionist on the…read moreother hand, was unprofessional and condescending, hanging up twice on me and providing her opinions instead of going through the formality of an appointment. Ex: "Im here alone, your appointment is done!" click hung up, in which, I her loud voice complaining when it wasn't hung up well.

As others have written, if you wish to have your skin cared for, see Maria...skilled, experienced,…read morewarm, able to advise without upsell. Easy parking. Lovely staff. Comfortable, quiet . May I add a star?

They need to improve there communication and service. They are not compassionate to your needs…read more. and do not acknowledge any of their mistakes so I do give zero review very unprofessional need more customer service and more sympathy towards customer service! I

Dr dy awsome she knows her dermatology very professional friendly Thk you doctor dyread more

Dr Dy is ok. She spends no more than 5 min with you for an appt, very rushed. Didn't see much…read moredifference with her treatment. Staff is terrible. They are not professional, very rushed when making appts on the phone. In person, they are worse. Not welcoming, if you have a question they get annoyed like you're wasting their time. They buy into their hype.

I have been going to Dr. Borowicz for a few years now and I could not be more pleased with her…read moreservices. She is fast, efficient and makes me feel as comfortable as I can get for going to the skin Doctor. Their Staff is friendly and moves the Patients quickly without any delays that I have seen. I really appreciate having Dr. Borowicz and her very relaxing bedside manner. She always makes me feel at home and less nervous!

Dr. Borowicz is great. She is friendly-yet-thorough, and put me at ease. She also took care of my…read moreissue same day. Something I thought would require a follow-up visit. While at my visit, she also gave me the opportunity, several times, to ask about other health-related items or concerns I might have. I got the sense she wanted me to inquire about as much as I could while at my appointment. For this I am grateful. I would highly recommend Dr. Borowicz to anyone who has skin or dermatology concerns or needs. I was very impressed by her and will be back to see her in the future.

After the first visit I was hopeful but when a couple treatments didn't work for my son she said…read morehis condition was just genetic and didn't have any other recommendations on what to do. After pressing more, she said we could get another opinion. I'm so glad I did! We went to Northwestern Dermatology and it turns out it's psoriasis. We got the right medication and after just a few days it made a huge difference. I think Dr. Goldberg is knowledgeable on a surface level but for our deeper issue wasn't willing or able to find out the root cause.

Dr Goldberg is fine and has treated my twin girls effectively but we can no longer return here due…read moreto the front office staffing ineffectiveness. Today i missed my train and could not go with my almost 18 yr old daughter to her consultation. I called, explained the situation and the receptionist was nice and sent me a Patient Consent form via email with me authorizing my daughter to be seen. The form states "I hereby grant the Physician permission to treat my child when they arrive at the office unacompanied" Furthermore, I was told her maternal grandmother could attend with her which I added her name to the consent form, though it was not required. My senior parents rushed to accompany my daughter. My daughter has a very challenging schedule with HS Sports and this visit was scheduled some time ago to accomodate that. She rushed after school to get there. She was rejected by the Office Manager and could not be seen. WHY HAVE A CONSENT FORM IF IT IS USELESS? Why ask me to fill it out? Why waste our precious time? We are done here. They lost 2 patients today because of this ineffective office management and not following their own policy. The office manager is in need of training and Dr Goldberg should review her policies and educate her accordingly or seek a staff that knows what they are doing and do not bring an attitude that was so unnecessary. It takes a village and the office staff represents the Doctor and if they cannot do so in good spirit then that is sad. This was the last straw. Moving on....

Dr Levy has been treating me for skin cancer for years since I am very fair skinned and love…read more outdoor activities resulting in skin lesions .Dr Levy has been professional and quite pleasant . He has explained the process and always puts me at ease If you need a good surgeon with a staff that is quick to help, I vote for Dr. Levy

Referred here due to two different types of cancer on my face in 2012 : melanoma and carcinoma. His…read morepractice is so well run, it is (almost) a pleasure to be a patient. The administrative details are handled smoothly (scheduling, insurance, etc). The information provided by the nurse and the doctor made the whole process clear and less stressful. Tho they are busy, no one seemed rushed. Dr. Levy actually looks at you and listens to you and communicates in a kind manner that is understandable. And the procedures (two of them) went just as they predicted. I was anxious about any scarring on my face. Levy heard me and instead of getting defensive, referred me to a colleague (more of a plastic surgeon) who closed up the larger cut. I am cancer free with barely any visible scar. Going back (two years later) for some elective facial laser treatments.

Dr Damstetter is an amazing human! She's honest and will get you to your goal in a way that is…read morebetter than expected for aesthetics. On top of yearly skin screening with her patients. Kind & beautiful!

Friendly, courteous and knowledgeable staff. My visit was pleasant, and I'd definitely recommend…read moreReserve Dermatology and Aesthetics! I appreciated that they took their time to answer all my questions! It was a quick and comfortable experience and I was able to complete my consult and procedure in the same appointment.

Unfortunately had an emergency the day of the appointment, cancelled through ZocDoc and was still…read morecharged $175 for no-show and sent to collections. Seems they were eager to take the no-show fee when I called, but did not even offer a potential new appointment time. The doctor, as per the reviews, may be good for others who have seen them, unfortunately Esreal who works as the admin does not glean that same level of service. If you need an office who is flexible because life happens, this is not the place for you.

Love Dr Martinez!! Everything is done in a timely manner, all the people at the office are so…read morefriendly and they are accommodating for scheduling appointments