Easy check in Nice place…read moreFriendly nurses and high fives to Layla who took care of me and made sure I got the tests and prescriptions I needed Highly recommended for anyone needing a friendly environment and help for a condition that could be serious

The care, professionalism and courtesy is outstanding. HOAG utilized the MAgNATE care system with…read moreexceptional results,

I really appreciate this place. Service is really quick. They take care of me and I trust them. The…read moreoffice is really awesome and the physicians are really good.

Edit: after filing out the forms and waiting they informed me they couldn't do my chest xray, but…read morethey could xray my broken toe. I'm sorry whaaaaat???? Are you kidding me? This place is utterly incompetent. I went in for a chest xray (pre op). Desk staff and doctors were very nice and helpful. BUT, bring headphones/ear plugs. The office plays the most irritating music very loudly. Desk staff said controls are in a locked box and they are unable to change the volume. I waited outside it was sooooooo bad and grating on your nerves!!

There are moments in life that stay with you forever, and the birth of our daughter this past…read moreJanuary will always be one of those sacred memories. What made that day even more meaningful was the extraordinary compassion, professionalism, and heartfelt care we received from the Labor and Delivery team. Words can hardly express how deeply grateful our family is for the kindness and dedication shown to us during such an important moment in our lives. Norma, Chelsea, and Emi cared for us with such warmth, reassurance, and skill that we immediately felt safe and supported. Their calm presence, constant encouragement, and genuine concern for our well-being turned what could have been a stressful experience into one filled with confidence and peace. We are also incredibly thankful to Dr. Brooks, whose professionalism and medical expertise guided us through the delivery with remarkable care and precision. Our appreciation continues for the post-delivery team--Sydnee, Helene, Carrey, Suzuki, and Jessica--who helped us through recovery with patience, attentiveness, and heartfelt compassion. They treated us not just as patients, but as a family welcoming a new life into the world, and that kindness will never be forgotten. We are also deeply grateful to the pediatric team, especially Dr. Lank, for the gentle and professional care given to our newborn. And from the bottom of our hearts, we thank our OB physician, Dr. Mozayeni, whose guidance, reassurance, and unwavering support throughout this entire journey meant more to us than we can ever fully express. This hospital is far more than a medical institution--it is a place where compassion, dedication, and human connection truly come alive. Because of each of you, the day our daughter was born became not only the greatest day of our lives, but also one filled with trust, comfort, and gratitude that our family will carry forever.

It was such an awesome experience last night here at Hoag! My wife was here for a surgery. Parked…read moreat the Dolphin structure, $10 from 11:30 am - 11:00 pm. Pay station is at the main entrance of this part of the hospital. 2-East, the Pre-Op, RNurse Kelsey, Dr. Lance Betson (Surgeon) were so good with my wife, extremely attentive, compassionate, and welcoming. I couldn't be happier with them. Very grateful for them, very knowledgeable and patient with us! The Recovery/Discharge Nurses Vivian and Sarbrena were also amazing. Very caring and loving with us. Sabrina made a nice cocktail (hahaha) for my wife, I tried it, sooo good! They have so many waiting areas and food areas, lots of options. The cafeteria in the basement was nice too. Good variety of food. The hospital is very clean, well maintained, and spacious and modern. Extremely happy with our experience here!

This place was recommended to us by another parent in the Irvine Unified School District, and we…read morewere excited to learn that athletic clearance physicals were being offered free for a limited time. We chose this location because it had the earliest appointment that worked with our schedule. The staff was friendly, welcoming, and helped my child feel comfortable throughout the entire visit. He's usually very anxious about doctor appointments, but the process was smooth and stress-free. I highly recommend this place for athletic clearance physicals, especially while the complimentary service is still available.

I scheduled an appointment at Exer Urgent Care for a pre-op clearance and was told over the phone…read morethat the cost would be around $200. When I arrived, I was informed the visit would actually cost nearly $400 once labs were included. The front desk staff did not seem knowledgeable about copays versus cash payments, which was frustrating. When I was seen by the doctor, he was rude and condescending, not friendly, and not helpful in answering my questions. While he did complete and approve my pre-op clearance, the overall interaction was very unpleasant. A week later, my surgeon's office contacted Exer because they still had not received my paperwork. I was then called by Exer and informed that they had lost all of my pre-op paperwork and asked if I could come back in to complete everything again. Because my surgery was scheduled within two weeks, I returned that same day. When I arrived to redo the paperwork, no one was at the front desk. The doctor was sitting in the office behind the desk. I asked if I could speak with Jeff, who had called me, and the doctor responded in a very rude and condescending tone, telling me to sit down and wait because Jeff was with a patient. Overall, the customer service at this location was extremely poor and unprofessional. Patients come to urgent care when they are unwell, often in pain, and paying a significant amount of money. They deserve to be treated with respect, dignity, and basic kindness. I do not feel the staff is adequately trained in patient communication, and I would not recommend this location until their customer service improves. I will say that Jeff was kind, apologetic, and professional, which I appreciated.

I have been utilizing Helix Mobile Wellness for over four years now. I started TRT therapy with…read moreHelix right after battling cancer for a year and during remission. Chemo and radiation really kicked my butt and my testosterone levels were tanked. Helix Mobile Wellness MWR has made the whole process simple start to finish. From simple communications, setting up mobile blood draws, receiving the TRT medications, and contacting my Helix Doctor, all made super easy! I've received discounts from Helix

Mariely is the best. Very professional and good at her job…read more Whether in home or at the office, the service is always top notch!

The PA Jolly Hayden and the nurse Eric that took care of my granddaughter were very informative…read moregentle and competent in taking care and dressing her wound I will definitely choose this facility in the future and they were super nice guys as well

Had an appt at 8am, and all the workers were still walking in at 8:10am. When i checked in, their…read morecomputers weren't even on. So as I wait, for everyone to settle in the front workers are just chatting and giggling. No communication with me whatsoever. I have patience, but this is ridiculous. Why would they have appointments at 8am if they aren't going to be ready. So unprofessional and severe lack of customer service.

This place is incredibly disappointing. They have zero respect for the time and schedules of other…read morepeople. We've made multiple appointments only to have them cancel on us at the last minute. They then offer another appointment that we accept. We again rearrange our schedules only to wait over an hour before we needed to leave because we didn't have time to wait any longer. We made the appointments because when you walk in it takes forever. Why bother to make an appointment if they cancel or if you have to wait so long? When you confront them about their issues, all you get are excuses. Don't bother.

Great place. Very efficient urgwnt care with an excellent team, location and plenty of parking…read more Would highly recommend this facility to anyone. 5 stars!!

I strongly disagree with Bree's response. Nausea and pain are a good reason to do a CBC to rule out…read moreinfection. A medical provider confirmed that a CBC (and CMP to assess electrolytes) after infection symptoms is standard protocol. The Marque physician also stated those tests would be appropriate, yet we were ushered out without explanation or further discussion-- I forgive the individuals involved and I hope meaningful changes result from this experience

So came here on. Wednesday at 12:15 pm they promptly took my money and then I waited 40 min for a…read moreroom and then another hour before a Dr came in ... no one communicated at all that the wait would be this long i actually thought everyone went to lunch and left me so I walked out of room to be told 1 more patient ahead of me the whole process was over 2 hrs without any communications from anyone. Now I go get prescription and it's not at pharmacy that I gave their office so called and confirmed location and they said they will resend well my pharmacy just told me they sent it to wrong location again . So incompetent scattered and they are great at taking your money when u walk in but beyond that go to a different location. Wasted 4 hrs of my day for a walk in what a joke. I might add only 3 patients ahead of me.

Andrew was amazing. He helped me a lot with amazing customer service. I really recommend this place.read more

I had to go here recently for a relative who was admitted here unexpectedly…read more Fortunately, the staff provided excellent care and my relative was released within a matter of days. The staff checked in on my relative regularly and expressed care. I also got to check out their GIFT SHOP on site which was pretty cool and very reasonably priced. They have a lot of nice things in there. They sell kimonos, cute mint and pill boxes, hand towels with cute designs, glass and plastic hummingbird decorations, and much more. I definitely did not need to walk into the gift shop, as I walked away with some gifts for myself :) Thank you for all you do. Yelp Review #46- 2026

My 91 year old mom was in here after taking a fall at home and must say for the most part, all of…read morethe nursing staff was great. She did have some nurses that had better bedside manner than others but that's to be expected I guess. The shining star here though is the Fudge Family rehab center located within. The staff here was beyond reproach and all of the PT and OT were outstanding. They treated her like family and kept her spirits up. Highly recommend this rehab facility! It wasn't just gym workouts, they got very creative in how to get her ready to leave the hospital with different out of the box type exercises. Can't say enough about this wonderful staff!

I can't believe anybody would give this state of the art modern hospital 3 stars, this is where the…read morebillionaires living in Newport Beach n Laguna Hills come!. You come here n get out alive unlike some other hospital you'll end up in the morgue! This hospital is the equivalent Cedar Sinai of Orange County. Come back to read my review of Orange Coast hospital, I'm still mad as hell they put me through an unnecessary abdominal surgery, it was the mistake of my life to go there as I thought I was having appendicitis, choosing the right hospital is so important, I switched to Hoag n paid a higher premium but how much is your life worth? My sister died recently bc of the lousy treatment she got at 2 other hospitals in OC but she had Medical n had no choice. When I 1st join Hoag I took my husband in n was shocked the ER was packed we waited in such a long line, i asked n looked into it as i refused to believe these people would pay over $1,000 premium a month for this plan, as it turned out under Obamacare they were forced to take welfare recipients (or lose Medicare) on top of partnering w so many bad hospitals. A few years ago I guess under Trump, Hoag was unshackled they got rid of mediocrity n back to meritocracy. The hospital is back to being a 5 stars hotel, the ER was staffed w amazing doctors n nurses, everybody was so wonderful n caring, you get what you pay for, my eldest sister paid nothing in Paris, socialized medicine n she paid for it w her life at the age of 28. I feel blessed belonging to a place the 1% get treatment! So you know what to do to preserve our excellent health care.