I have been going to this practice for almost 2 years. The doctor that has been working with me has…read morebeen extremely helpful and friendly. I make it a habit to know what services I receive and what kind of benefits that are associated with the services through insurance. Yesterday, I received a bill in the mail (first time) saying that I owe almost $2,000. (The bill has no information of any kind explaining where this amount is coming from) So, naturally I was concerned and called the dentist office immediately. This is the first time I am seeing or hearing this amount billed to me. I spoke to a newly hired office employee that explained to me that I had been carrying a balance for almost 2 years for services that were rendered. Everytime I get any kind of treatment or service, I make it a habit to PAY IN FULL the amount that is owed the date services are rendered. If not, then I set up a PAYMENT PLAN to cover any remaining amount the date services are rendered. The young lady on the phone explained to me EOB's that are covered through insurance and the remaining amounts are billed to the clients. My questions were why am I just now receiving a bill? Why are you threatening to send me to collections in 10 days if the bill is not paid in full? Why did I not receive a statement, phone call, or bill prior? Why would I continue to get services/ treatment at an establishment if I have an open balance? Why doesn't the bill show detailed information about what was billed for and why? The billing system that created this document hasn't been updated since 2022 showing the lack of monitoring the billing system has. (Shown at the bottom of the bill) Keep in mind, I received this bill (for the first time) 12/23/24. Two days before Christmas. Judging by the past reviews of disgruntled prior existing patients, it seems that I am not the only one who has had issues with the billing department and the LACK OF TRANSPARENCY through billing. I would never agree to pay for services, NOT knowing the full amount that is due at the time of services. This type of business practice appears to be shady and not forthcoming. This kind of business practice literally leaves a bad taste in your mouth.

My husband called in because I was having awful pain. They took me in quickly. I get nervous coming…read morein to the dentist. The staff was very friendly and welcoming. The staff would check up on me to see how I was feeling and doing. Which I enjoyed because they made me feel like I was in good hands.I will be coming here again for my next appointments. Thank you !

I love this office and all the employees are incredibly nice and accommodating. Big shout out to…read moreDr. Christensen, and Rose, they explain everything in detail, do their best to make you comfortable and relaxed. Amy and Brandy at the front desk are also so polite and helpful, they do their best to get you scheduled when it works best for your schedule. As well as in my personal experience worked to get the best price for my dental care. Dental visits are rarely fun nor cheap, but the employees do their best to make the best of the experience. I drive down from Hutto, Tx for my dental care because in my opinion finding a great staff and being comfortable is borderline priceless.

This place doesNOT valve their patients, they only care about taking youre money and not even doing…read moreany dental work. I'm mad at my self for finishing out my implant here, went in to see when I can get my implant in doctors didn't even check my teeth to see how post op went just came in with payment plans and said pay those amount today or we can't help you, bare mind you there already did an tooth extracted and placed the screw in for my implant which the doctor didn't even know because she refused to take a look inside my mouth she just want me to commit to another 2,500 payment plan to even be talked to by a doctor Im up to 5k I have given these guys I have seen little to no respect for me and little results for all the money I have given them I wish I never came to from the get go...

I've been a patient of Dr. Austin's since 2016 and I would trust anyone else with my family's…read moreteeth. I have two daughters and he and his staff have been nothing short of incredible. Always kind. Always patient. Another plus for me is that Dr. Austin always has the newest technology. You can sit back in the seat and watch exactly what is going on, which has always made me feel far more comfortable. As long as we are in SA, we'll be patients of Joshua Austin, DDS..

VERY EXPENSIVE - ask for the cost BEFORE you have your work done. They don't tell you ahead of time…read moreand then it's sticker shock. They also don't tell you whether or not they take your insurance until after the procedure is done. They don't call you back and don't answer emails. Some of the front desk team is rude. Doctor was good as well as the hygienist but that doesn't make up for the rest!

Absolutely amazing! Dr. Sandefer is truly one of a kind. I broke a tooth over the weekend and…read morecalled as a brand-new patient hoping to be seen soon -- Robin fit me in like I was family. When I arrived, every single person I met was incredibly kind and welcoming. The office felt warm and comforting, nothing like an intimidating medical setting. Within just over an hour, they had taken X-rays and completely fixed my tooth! Throughout the entire process, they talked me through each step, explaining everything in detail and making sure I felt comfortable the whole time. The dental technician was gentle and kind, and Robin went above and beyond -- smiling, checking my insurance, and making sure everything was handled seamlessly, even at the end of a busy day. It's rare to find an office that treats you like you're their top priority, but this one truly does. What a refreshing experience -- San Antonio is lucky to have them!

Leaving this review to say how amazing this dental office is. From making my appointment online to…read morethe day of my appointment I was shown so much care and attentiveness. I get really anxious going to the dentist and hate the way I feel when I leave but Alon Dental Care was so great and I left feeling the opposite of that. My appointment for x-rays and a cleaning was for 11am and they brought me back right at 11 and was out with my next appointment booked at 12pm. Quick and almost painless experience. I highly recommend! Thank you Alon Dental Care

I love visiting Dr.Katy and her staff! They care for me as if we were cousins or even sisters. They…read moreare very thorough and knowledgeable about oral health. The staff is friendly and kind. I recommend them to all of my friends and family and anyone else that needs a spectacular dentist and staff.

I have been to a lot of dentists over the years, Dr Katy is the best I've ever been to! She is…read moreextremely gentle, kind and patient! I have 4 kids, 1 who has Aspergers (a form of autism) and 2 that have add with anxiety. She has been great with all of them. I also brought my mom who has late stage Alzheimer's and Dr Katy was wonderfully patient with her, helping to get her dentures that she needed to eat. My dad was super impressed with her and felt that her prices were very reasonable (they are from up north). I have found her and her staff very helpful and kind. They have worked with us on price, we pay out of pocket. I wish I could give her 10 stars! She is the best!!

The BEST Dentist I have ever visited! This is the Dr. that other Dentists refer patients to…read more Shanna, the Dental Asst, is very skilled. She and Dr. Holmes have been working together for over 13 years. They work extremely well together as a team and have great bedside manner. They took the time to show me pictures of each problematic tooth and discussed the options. I NEVER felt pressure to decide on a particular treatment or buy a product. I had visited another DDS last year, and the quote was almost double this one. At one point, Dr. Holmes even nerded out with me when discussing the materials involved in my cap and how it has evolved over the years. Nothing can replace hands-on experience from providing excellent dental care for decades. They were spot-on with the temporary cap they provided me (go Shanna!), probably better than the one that came from the professional lab (which Dr. Holmes helped to remove all ridges and coarseness). The entire staff seems to be long tenured. Having staff that like their job speaks volumes! They are all very courteous and Mia at the front desk is an absolute kind and professional part of the team. HIGHLY RECOMMEND this office!

I recently starting going to Dr. Holmes office because I needed a new dentist and he has been my…read morehusband's dentist for years. Dr. Holmes and every single one of his staff members are some of the nicest down to earth people I have ever met. I felt 100% comfortable with every person I encountered. I had a cleaning done then a filling right after. I still have to go back for another more complicated filling. Dr. Holmes took a good amount of time to explain to me why the other filling was more complex. He showed me pictures, videos and x-rays of my tooth. I really appreciated him doing that because I have had some bad experiences with a dentist doing unnecessary work. A good peace of mind is worth a lot to me. This might be a random compliment but I wanted to also include this. Usually when I get a filling it takes a few days to get used to it. The bite always seems off until I chew food on it for a few days. But, from day 1 this filling has been perfect. I honestly could not even tell I had a filling recently and he chose a white filling so it doesn't even look like my tooth has a filling. I know again really random compliment but my other dentist just put in the silver filling and never gave me an option. I was really happy about that when I went to inspect my tooth. I highly recommend Dr. Holmes and his staff. You will honestly feel right at home there.

Been going to Dr. Eck for a year now (2nd visit), and just on the first visit I knew this would be…read moremy (hopefully) forever dentist lol The staff is soo warm and welcoming, they flow as a great team. I mean it, they don't skip a beat with efficiency, in care, time management, dedication, follow through. Also the location to me is magical, dentist chairs for the patients have a view of all the trees and birds outside. They have little feeders and garden decor, and it's off street traffic, so to me, it feels like a retreat! They're also named SA's best dentists and with GREAT reason!!

This practice rocks! A good friend of mine recommended that I start to see Dr. Eck and his staff. I…read morehave to admit - I wish I had started seeing him so much sooner. The office is located in a really nice area of town and resembles a house, so you can easily miss it on George Rd if you aren't expecting it. I see Melisa, the dental hygenist and she is amazing! They have comfortable massaging chairs which helps keep your mind off of getting your teeth cleaned, and recently Dr. Eck's niece started working in the practice too and she is extremely nice. Everyone from the office staff to the doctors are all great. I highly recommend Dr. Eck!!

Wow! What a great team! Dr. Dunn and Dr. Furlong are perfectionists. They make a 1000% effort and…read moreare well trained in their specialties. Janet is also a perfectionist in molds. Caryn is the best hygienist ever. Ever. Ashley puts the scheduling together and streamlines the office. Very impressed with this team. Would highly recommend. All the work they have done over these years have been to perfection and 100% satisfaction. Mike and Sandy.

Dr. Dunn was very professional and gentle. He filled one of my teeth and repaired a crown. He also…read moregave me the very least painful deadening shot in my long history of going to the dentist!

Went in to get checked for a cracked tooth after various failed attempts at another Dentist office…read more I had a really great experience at Villa Dental. From the very first phone call, their customer service was amazing friendly, helpful, and efficient. When I arrived for my appointment, everything continued to go smoothly. The staff was kind, patient, and made me feel comfortable right away. I didn't have to wait long at all, which I really appreciated. The dentist took the time to go over everything with me and worked together with me to come up with a plan that made sense. The whole process felt easy and stress-free. Overall, it was such an effortless experience, and I'm really glad I chose this office. I would definitely recommend them to anyone looking for quality care and great service.

I've had very add experiences at previous dentist that I have caused anxiety in general about going…read moreto the dentist for cleanings and other things. My experience that Villa Dental was completely opposite. The dentist was very thorough and explaining everything I had questions about and everything that I needed done. The hygienist was extremely gentle and I actually didn't have an uncomfortable experience at all. It was the best dentist visit I've ever had! I definitely am returning and highly recommend them!

Great dental practice. My wife and I have been coming here for the past 8yrs and we love it…read more Very friendly and professional staff. Clean and very comfortable waiting area. I would recommend to anyone.

So annoyed with this office. I've been trying to get an appointment for months. They would always…read moretell me they would call me back but never did. When I finally got an appointment I requested the time off from work only to show up and be told that I could not be seen because the system was down. What that has to do with my cleaning is beyond me but I was not seen. Drove 25 minutes to get there and took time off from work for nothing. I did not reschedule and will find somewhere else to go. Mind you, they said they've been working on the system update since Friday so a courtesy call on Friday would've been good. I might have been more inclined to reschedule then if I knew I wouldn't have wasted time on Monday.