I have used Primus since about 2005. Highly recommended. Great service, very honest. Great for…read morediagnosing HVAC issues and replacing only what needs fixing and not suggesting unneeded repairs. Primus just did a full replacement for a family member of mine in a single long day to minimize any time without AC. Look Primus up next time you need services or repair.

*****Update. Not an hour has passed since this review was posted that Primus resumed the harassing…read morecalls informing me that I have 24 hours to pull this historically accurate and factual posting or he would sue me for "Slander". ****************************************** Concerned about the hidden cost of service? TIP: Check costs before you invite anyone out to work on your system(s). I found Primus's $85 trip charge to be somewhat reasonable. But the cost of Freon? Not so much. A quick check on eBay indicates these folks pay not more than $25 per pound of R22 for their Freon and then charge you the stated price of $100. When asked why, the smug response was .. "Well, that's capitalism." My response .. "Well, when you charge 4 times what something costs, that leaves the consumer feeling ripped off. So here's something else about capitalism you should know. People won't use you when they feel ripped off." My thoughts: There's just something not right about being told I should be happy about being ripped off simply because "That's capitalism". That would be why I concluded the call. I suppose the vendor subsequently decided our discussion wasn't over, so he immediately called back to lecture me, rather aggressively. I hung up. A few seconds later, he called again. I didn't answer. So in the end, the decision to not use Primus is more than justified by their absurdly expensive (in my opinion) Freon and their aggressive response to (pre)customer feedback.

Seriously great company. Our heat pump went out last night on 1 of the coldest nights of the year…read moreso far (of course!). I looked up companies on Yelp Riggins had 5 stars from everyone. My husband called them at 1:57pm. They called back at 2:02pm and the heat pump was fixed by 3:26pm. He first said that they would come by tomorrow (Friday) but then he asked my husband how old he was. When he told him that he was 82 the owner, James Riggins, said he would be right over! Super nice. Super knowledgeable. And very compassionate. I would call no one else EVER. These are the people that you want to do business with over and over again. Will recommend to everyone.

Read the other reviews and thought I would give this business a try. James was just as…read moreprofessional, honest and courteous as they all said. I was looking for maintenance as it had been quite some time since any maintenance had been done on the system. James came out same day and took care of my unit for a very reasonable price. It's so hard to find good service providers, I wish he could do all my home maintenance/repairs!!

My heat went out yesterday so I called this morning and David was here by 1:00. Explained…read moreeverything he did to fix it. Before I called them I tried another firm and they couldn't come out til Monday afternoon. Highly recommend

Unpleasant surprise today. After 7 years of steady business with Pittman for maintenance, as well…read moreas completely new HVAC system and later a Reme Halo air purifier, got a previously undisclosed $140 evaluation fee when no repair was found to be needed on Halo unit. Was told that this fee applies to all jobs, large and small. We live less than five miles from Pittman's office, and evaluation took about 10 minutes ... but we still get the same fee as for million-dollar homes surrounding the area's posh lake communities? Does not sound reasonable or fair. Guess we need a new electrician for those annual maintenance calls and major equipment installs, since Pittman doesn't seem to care about retirees on limited budgets.

Heat went out Sunday evening. Called 24-hr line and Tracy said a tech could be here 9:00-9:15am…read moreMonday. Cody arrived @ 9:00am. After diagnosing problem he had to go across town to get a motor for my unit. By 11:00am he'd installed new motor and was on his way to next job. Totally satisfied with service & costs. Won't hesitate to recommend them.

AC went out on a brutally hot summer day (of course). Called Palmetto (after calling around and…read morehearing "we can send someone out in 3-4 days"). Tracy answered the call. She was friendly, professional, and put us on the schedule for the next day. Cody showed up as scheduled. He diagnosed and fixed our issue in under an hour. Service all around was excellent. Pricing seemed fair. Palmetto will always be our first call for heating and AC issues.

A beacon of light in a valley of shadows…read more I haven't had much luck over the years when it came to HVAC techs. They usually come out poke around find something that will cost hundred to fix then disappear for hours or even days to get parts. Actual work never seems to take more than a few minutes. Not the guys at A C Experts though. Bruce & Josh arrived on time, found the problem quickly, had the parts on the truck, didn't kill my bank account. I will never use another hvac company. These guys are the real deal.

I contacted this business based on their previous reviews. Our air conditioner was not responding…read moreto input from our thermostat. When I originally called, I expected to wait at least a week to get someone out here to look at it. These guys were able to work us in to get someone out the same day. Luckily they found the problem and our system was up and running an hour after they arrived. I was extremely impressed by them. They were thorough, called exactly when they said they would call, took photographs and documented all they did. I will be calling this company for any HVAC needs I have in the future.

Travis was awesome! He came the same day. Super knowledgeable, professional, and personable. He…read moredidn't haggle me, upcharge me... just honest work. I am happy to recommend him to anyone.

Grant and his sons did an amazing job replacing HVAC system. They even installed a window unit (at…read moreno extra cost) to keep us comfortable. We are well pleased with face-to-face conversations, options and choices, professionalism, installation, clean-up and follow-up. We will be using Banister Heating and Air Conditioning in the future. 5 Star Rating out of 5. Jean and Dwayne Little

professional, practical problem solvers that arrive on time, communicate well and offer a range of…read moresolutions. we have used Banister for annual service work, unexpected repairs and replacement of whole house systems. the balance of pricing and ability underscores our recommendation for you choosing Banister when you next need HVAC service.

Really pleasant to deal with, showed up on time and finished ahead of time. The Coleman products…read morethey install are amazing. Would recommend AC Brown for any HVAC job in all of northeast Georgia and southwestern part of upstate South Carolina.

My heat stopped working right before the cold weather hit us. Adam came out and diagnosed the…read moreproblem. After he fixed the other persons blunder, he was honest & told me there was less to fix then he had estimated so the actual bill was less than he quote. Because of his professionalism and honesty I will continue to use A/C Brown for all my heating & air needs.