We have been using Electric City Heating and Cooling to service our units for several years. Their technicians are prompt, professional and personable. They take the time to explain any issues that they encounter and what is needed to remedy them. Their great customer service from office personnel to technicians to management is appreciated. Just had our Spring service done by William and the units are ready for the summer heat! read more

Paid to have unit diagnosis, told it needed to be replaced. Then crickets.No Follow up ,nothing. So called another company, same findings, unit replaced a few days later. read more

Great service in a timely manner, have used them since they were Stiles's Heating and Cooling. There service never changes. Always prompt and helpful. Explained diagnostic well and then gave as many options as were available to keep me cool. read more

I am jsut overwhelmed with how wonderful the people are Stiles are! A freind recommended them when the folks who sold me my fuel pump evidenced little interest in mainting or servicing it. They are prompt and courteous, and go out of thier way to be helpful. On the first visit they removed all the old filters sitting around my basement telling me that their policy was to clean up not only after themselves but after everyone else so that the customer would assoicate neatness with them. He also dug a hole, filled it with a plastic flower pot holding gravel so the water would drain into my flower bed rather than my lawn. I signed up for a tri-star service agreement, and a week later when my circuit boadr blew out, they came over immediately and replaced it at NO COST! read more

They are awesome- We bought their protection plan and had a disaster almost immediately. Everything was covered. They are professional, kind and WONDERFUL!! read more