I have used Primus since about 2005. Highly recommended. Great service, very honest. Great for…read morediagnosing HVAC issues and replacing only what needs fixing and not suggesting unneeded repairs. Primus just did a full replacement for a family member of mine in a single long day to minimize any time without AC. Look Primus up next time you need services or repair.

*****Update. Not an hour has passed since this review was posted that Primus resumed the harassing…read morecalls informing me that I have 24 hours to pull this historically accurate and factual posting or he would sue me for "Slander". ****************************************** Concerned about the hidden cost of service? TIP: Check costs before you invite anyone out to work on your system(s). I found Primus's $85 trip charge to be somewhat reasonable. But the cost of Freon? Not so much. A quick check on eBay indicates these folks pay not more than $25 per pound of R22 for their Freon and then charge you the stated price of $100. When asked why, the smug response was .. "Well, that's capitalism." My response .. "Well, when you charge 4 times what something costs, that leaves the consumer feeling ripped off. So here's something else about capitalism you should know. People won't use you when they feel ripped off." My thoughts: There's just something not right about being told I should be happy about being ripped off simply because "That's capitalism". That would be why I concluded the call. I suppose the vendor subsequently decided our discussion wasn't over, so he immediately called back to lecture me, rather aggressively. I hung up. A few seconds later, he called again. I didn't answer. So in the end, the decision to not use Primus is more than justified by their absurdly expensive (in my opinion) Freon and their aggressive response to (pre)customer feedback.

Seriously great company. Our heat pump went out last night on 1 of the coldest nights of the year…read moreso far (of course!). I looked up companies on Yelp Riggins had 5 stars from everyone. My husband called them at 1:57pm. They called back at 2:02pm and the heat pump was fixed by 3:26pm. He first said that they would come by tomorrow (Friday) but then he asked my husband how old he was. When he told him that he was 82 the owner, James Riggins, said he would be right over! Super nice. Super knowledgeable. And very compassionate. I would call no one else EVER. These are the people that you want to do business with over and over again. Will recommend to everyone.

Read the other reviews and thought I would give this business a try. James was just as…read moreprofessional, honest and courteous as they all said. I was looking for maintenance as it had been quite some time since any maintenance had been done on the system. James came out same day and took care of my unit for a very reasonable price. It's so hard to find good service providers, I wish he could do all my home maintenance/repairs!!

Unfortunately, there is not an option for zero stars. We suspected our dishwasher was leaking and…read morecalled JB plumbing. The technician came out started the dishwasher and discovered the leak. He suggested we call others to see about the floor damage. Most importantly, unbeknown to us, he did not unhook the leaking dishwasher from plumbing, disconnect the power, or inform us that he had stopped the dishwasher mid-cycle. We did not think to ask about this, as we assumed the dishwasher would sit there until it and the floor were replaced. No options were given. He charged us and left. We decided to wait to replace the dishwasher until the floor was fixed, not realizing there was a ticking time bomb in the kitchen. After drying the floor out for three weeks, someone happened to fully close the dishwasher door and it started up again and leaked all over the kitchen floor! I am shocked. Who leaves a client in this position? At least give them the option to disconnect the plumbing and electrical or even pay extra and have the unit taken away. Needless to say I have called JB Plumbing back tonight (Thursday) at 9pm when this happened. A very nice service clerk answered the phone but the first appointment they have is next week. I have asked to speak to the owner. At this point I cannot recommend JB Plumbing, unless you are savvy enough to make sure the plumber did his job!

JB Plumbing recently installed an outdoor Navien tankless water heater for us, and the owner, John,…read moredid an outstanding job. He was fast, efficient, and made sure everything looked clean and neat upon completion. I am completely satisfied with the quality of his work. His pricing was fair, and I really appreciated the communication--he kept me updated on his arrival time and notified me exactly when he was en route. JB Plumbing is definitely a 5-star company. I highly recommend you call John first for your plumbing needs."

I waited as long as I could before turning my AC on this year. I turned it on June 12, later that…read moreday it started making a knocking sound. For a $125.00 service call, I was told the fan was going out and the cost of a new one was $750.00. The technician told my brother the AC unit was old and tired. I knew the unit would need to be replaced at some point. The old unit a 2.5 ton gas pack had been installed October 10, 1997. Almost 30 yrs old, nope they don't make them like that anymore! The knocking had stopped, it was still working and cooling. I knew too that was just a matter of time before it just stopped completely. Not wanting to put a $750 fan in a unit that old, I started looking at places with at least a 4.5 to a 5.0 rating. I am a die hard review reader and review writer, and I check ratings on both Yelp and Google(some times there is a BIG difference between those two places). I got estimates from 3 different places. The crawl space under my house is very low, and both technicians from the other two places could not get under the house, one wasn't too concerned with really checking, and was only going to replace what he could see from the outside looking in(gave me a quote on 6/24/26 for 30 days). The other technician from one of the three places, told me that once they got the old unit removed they would be able to see better, and based on what needed to be done there would be an up charge added to the estimate they had quoted to me(gave me a five day quote, 6/23/26 to 6/29/26). On June 25 Easton Brannan came out to give me an estimate. Easton Brannan was able to get under there and see what was what and give me an estimate. Easton is very nice and friendly, he told me what he saw and explained what needed to be replaced, I told him I was afraid of "critters", he assured me that once finished everything would be sealed up nice and neat,"so no critters could get in, under or around anything"!! Thank you Easton! Installation day was on July 10, 2026 at 9:30 am, the fellas were running a little behind schedule , but when they arrived they introduced them selves as Johnny and Chris, and about how bad traffic was in Easley. They are two friendly, respectful and nice men. They answered any questions that I had, and explained things they were doing. They went to work, took the old unit out, broke and took up the concrete slab that it was sitting on, took out the old return flexible duct line, and replaced the entire return flexible duct line with a new one. Johnny told me the old one had a hole in it, and a lot of the air was going under my house, as well as the heat in the winter. Johnny came in and installed the new thermostat and explained how to use it, turned the gas back on, came in to check that the unit was working correctly for both the air and heat, he did ask me if I wanted the old thermostat(I said no),and left me the batteries to the old one and the instructions for the new one. When they got it installed, Chris did the flashing and Johnny did yard clean up. They finished around 3:00 pm. Nice job Johnny and Chris, thank y'all for being so nice, sealing EVERYTHING UP (so no critters can get in) and installing my new 2.5 ton American Standard system.

Honest, very knowledgeable techs. Andy actually showed me the coil he was replacing and explained…read moreeverything before proceeding. I am now a repeat customer.

Awesome experience! This isn't the first time I've used Home Service Nerds but Iwill continue to…read moreuse them for all our AC needs. Jae showed up on time and was super helpful and knowledgeable. He thankfully saved us from being melted in our home this summer. Thanks again Jae!

They were on time, checked unit, serviced and reasonably priced for our needs. It was working just…read moredoing a regular service. When they left it no longer worked! We did have a hiccup, spent 3 days & nights in the heat with no air after service due to AA Attendant they were not getting our messages (lady in office out sick) but, AA was saying they would be here between certain hours, someone would call us, etc. On day 3 my husband was there when the owner came in and he was completely unaware. He sent someone that day. I will say we are nice and cool now and it was just a random issue nothing serious, took 5 mins to fix. I would like to thank the Owner for being a true stand up business man and making it right for us as a consumer. His technician came both visits and was a very nice young man. I would definitely recommend this company. Thank you for making everything right!!

Our water heater was leaking and needed to be replaced immediately. I called them and they sent…read moresomeone out within 30 minutes to assess the issue and they were able to replace the same day. They were very professional and saved the day for me and my wife. Thank you so much for your quick and courteous service. You guys were awesome.

Stephens was recommended to me this morning by the Ace Hardware man, referencing personal…read moreexperience. Called today, on Saturday of Memorial Day weekend, and Ethan came out 2 hours later. He called ahead just as he said. Assessed one of our AC units not working, and advised on a reasonable repair and how to monitor. They fixed another small problem in the duct work. Reasonably priced and came on a holiday weekend. He had a younger worker with him that he treated with respect and was teaching him along the way. Both were very respectful. Great experience and I highly recommend Stephens.

I googled honest and affordable HVAC companies and Affordability Heating & Air was the 3rd listing…read more I liked that it listed family-owed, veteran operated. This was not the first company I contacted. I called the first one on the list and when I called, I got AI. I want to talk to a real person. I contacted Jose and within minutes, he returned my call and we talked about what was happening with the AC unit. He showed up at my house the same day within an hour and fixed the issue and also gave me free advise on how to keep the unit working smoothly. And great pricing. It was a great experience and I plan to have Jose back out next spring before the hot summer hits to maintain and check my unit. Thank you so much!!!

Soy el pastor Arias cliente de esta compañía, son muy eficientes, muy profesionales y su trabajo…read moregarantizado, el precio cómodo. Lo recomiendo cien por ciento. Llamelos.

My heat went out yesterday so I called this morning and David was here by 1:00. Explained…read moreeverything he did to fix it. Before I called them I tried another firm and they couldn't come out til Monday afternoon. Highly recommend

Unpleasant surprise today. After 7 years of steady business with Pittman for maintenance, as well…read moreas completely new HVAC system and later a Reme Halo air purifier, got a previously undisclosed $140 evaluation fee when no repair was found to be needed on Halo unit. Was told that this fee applies to all jobs, large and small. We live less than five miles from Pittman's office, and evaluation took about 10 minutes ... but we still get the same fee as for million-dollar homes surrounding the area's posh lake communities? Does not sound reasonable or fair. Guess we need a new electrician for those annual maintenance calls and major equipment installs, since Pittman doesn't seem to care about retirees on limited budgets.