So glad i found him to keep my Steinway in shape. He was trained by s Senior Steinway Technican…read more He was awesome.

Excellent friendly service. Honored my schedule needs to be completed before the upcoming holiday…read more Called ahead to confirm and stayed in communication regarding road closure delay. He was professional and knowledgeable and took his time to ensure quality work. Was great to have a faith-based person in my home. Even my dog approved. Definitely will use again and recommend.

John Schaldach RPT (Registered Piano Technician) is one fine piano craftsman who use to work for…read moreus part time as he settled into the Washington D.C. area. We were sorry to see him leave us. His kind gentle spirit was welcome around our employees and our walk-in customers. John is an honest soft-spoken gentleman who thinks before he speaks and listens well. I can only imagine how comfortable he must make his customers feel when working on their pianos. I wish him great luck and success in his worthy craft and hope that this unsolicited feedback facilitates brisk business which he deserves. Rick Jones, President. Rick Jones Pianos Inc.

John was incredibly professional. He arrived on time, was very mindful of Covid-related safety…read moremeasures (and adhered to them), and worked to get our "new' piano in proper shape. We could not be more pleased. Thank you, John!

He is the best. Period. I cannot recommend him enough. Very knowledgeable and very honest.read more

Great gentleman and expert piano technician. Very humorous…read moreand friendly. We enjoyed meeting him.

Excellent! Tuned my long-neglected piano beautifully and at a very good price. Highly recommend!read more

Bill responded quickly to my request for a piano tuning before guests were expected in our home…read more He has a wonderful sense of humor. He even recognized that we needed cups for the piano legs/feet and brought 3 that he happened to have out from his piano truck that matched the wood perfectly. Great work at a reasonable price. You won't be disappointed.

Great service, super knowledgeable, and reasonable price point! We had not tuned our grand piano in…read morequite some time, and I am grateful that we chose to go with Pro Arte Piano. We contacted Piotr via Yelp, and he was very responsive. When he came over for the job, he wore a mask the whole time. At one point, I expressed curiosity in his work, and he stepped me through what he was doing, explaining as he went. We had a great conversation, and he gave me useful feedback about caring for pianos. Best of all, my piano now sounds great!

Very prompt. Was able to fit our tuning in within a short window of time. He responded to my…read morecommunication in a timely manner.

This is the place to go in the DMV if you're looking for a new Yamaha piano…read more We were first-time piano buyers looking for a new U1. From what I read online, most piano dealers will quote an MSRP or "SMP (suggested maximum price)" with the expectation that you will haggle down the price. We went to our local Yamaha dealer [not Downtown Piano Works] and met with a sales associate recommended by our piano teacher. His first offer was already less than MSRP: I'm terrible at haggling, but I figured I'd try anyway and ask for a better price. A day later, he came back with another $500 off the price. I was feeling pretty good about myself and was getting ready to go to the store before his "offer expired." On a whim, minutes before I left, I thought I'd try the next closest Yamaha dealer, which happened to be Downtown Piano Works. I typed a chat message into their website, expecting a canned AI answer. Instead, Dan, the owner, responded right away. He told me to call him on his cell phone, and without hearing the other store's "lowest" price, he quoted a price that was $1500 less. There was no haggling, no wondering if I was getting a worse deal than everyone else on the internet. We drove with the kids an hour to Frederick just to make sure this wasn't too good to be true, and it wasn't. Dan and Theresa opened their store on a Saturday night, three hours after I'd first messaged their website. By the time we left, we were the owners of a new Yamaha U1. If you're in the market for a new Yamaha acoustic piano, within driving distance of Frederick, and want to avoid the usual stress of new piano shopping, I'd definitely try clicking chat on their website.

I put a deposit down on a Clavinova 775…read more Well, first off world class customer service. Dan and Teresa were very nice and warm. Competitive pricing. Anyway, I had to cancel the order a few days later. Refunded me immediately. Honest and trustworthy owners! Thanks and sorry it didn't work out. Great music store!

I was ISO a Baby grand rental for friend. There many choices, we will be making a choice on the…read morefinal piano soon. They were very helpful.

Make sure to confirm actual tuning expected cost. I was quoted one thing and at time of tuning…read morecharged more due to the fact piano had not been tuned recently. Somehow some additional process (over-tuning? or repeat tuning ) was needed for the tuning and yet it took the same amount of time or less than it usualy took before by others. Price was a little on the high end to begin with and it took off even more. Given the time constraint for an event I had to bite the story and move on.

Great job picking up and transporting a piano, electric keyboard, and organ. They retrieved the…read moreitems from 2 locations. They wrapped everything and secured it in the truck. Jasmynne set everything up and kept me informed the whole way. The price was comparable to others in the area and they are very flexible. Antonio took care of everything he was timely and professional. I would recommend them whole heartedly!!!

I set up an appt with this company. They won't come out to do an inspection/inventory analysis of…read moreyour place; they only would make a facetime appt. So, we set up an appt and I arranged my work schedule around said appt and they never called me. I called them for 2 days trying to find out what happened, but they didn't answer the phone and sent me a text lie saying they would call me back, but they never did. The only person I could call was the same person who failed to keep the appt, so I couldn't even contact a manager about the situation. Their website said they are reliable, trustworthy, and dependable, which is the 3 things they were not. Avoid this company.