Chaz has been tuning our piano for over 6 years! He arrives on time, tunes our piano, and then…read moreplays it beautifully to verify that it's in pitch. I highly recommend Pitch Perfect Tuning!

Always on time, always professional and clean, always a pitch perfect tuning!! I've used them for…read moremany years and highly recommend them!

Kazan responded promptly to my Yelp inquiry and came at the agreed upon time. He spent considerable…read moretime and effort tuning an old Yamaha piano we acquired. As a pianist, I am happy with how the piano now sounds and am looking forward to our family playing it for years to come. Highly recommend Damor Piano Tuning!

Mr. Kazem Davoudian (also known as "Damor" as a musician) tuned my IBACH parlor upright, built in…read morethe 1920s, a fine piano of the same manufacture used by Franz Liszt in the 1900s. He raised the pitch for the whole instrument; and repaired, on-the-spot, the action of several piano hammers (keys) that had weaknesses. It sounds far better, a cherished family piano, a pleasure to play, owned for more than 40 years and still has a sweet tone.

Very good and straightforward experience, easy to schedule and the piano sounds like it should.read more

Alex came and tuned our Baldwin Baby Grand in Takoma Park. It was in pretty bad shape as we hadn't…read moretuned it in eons. He did a fast, great job and it sounds beautiful. We'll be tuning it regularly with him now.

Marianne is a wonderful piano teacher! She meets you where you are at in terms of music theory and…read morepiano skills and helps you create manageable goals for practicing and improving.

I found Marianne through Yelp and am so pleased to now have my (slightly) neglected piano now in…read moreher care. With regular tunings by Marianne, my lucky piano will no longer suffer from neglect. Marianne worked assiduously for two hours on my piano, and tuned it twice, in fact. (It had been so long since the last tuning that, alas, that was necessary.) I trust Marianne to know what's best for a piano so readily agreed to another visit in three (instead of the customary six or 12) months because she knows these instruments well. In addition to being punctual, diligent, and very reasonable, she is a friendly soul with whom you can discuss music, dogs, and probably a lot more.

William was scheduled to tune the piano. He told me it was not yet ready for a tuning and…read morerescheduled that piece for October. Believe the care given and attention to climate control throughout the year in this house kept the piano in tune. William and I spoke of the concerns and issues with an 84 year old instrument and asked a variety of questions as to touch, key response, etc. After further discussion we decided to use this time to address those issues. His attention to detail, willingness to answer all questions, and good work made a noticeable improvement in key response/touch. I couldn't be happier with this young man's good work.

I want to be clear up front that the technician who tuned our piano over six months ago did an…read moreexcellent job. The quality of the work itself is not the issue here. My concern is with the way Thompson Tuning handles scheduling and billing. A follow‑up appointment was booked roughly six months in advance - which I did not confirm or accept the invite. After that, I received no reminders, no confirmation request, and no communication about the upcoming date--nothing until a "technician is on the way" message on the day of the appointment. Unfortunately, because there had been no reminders for an appointment made so far in advance, I had not kept that specific date blocked. After I missed the appointment, I was sent an invoice for the **full service fee** of $225 as a no‑show charge. While I understand that businesses need cancellation policies, I think it's unreasonable to hold customers to a 100% fee for a six‑month‑old booking with no reminder or confirmation. In my view, a more customer‑friendly and fair process would include at least one reminder and/or a confirmation request before applying such a steep penalty. Bottom line: - Quality of tuning: very good. - Business process and customer communication: disappointing and out of step with what I'd expect for a $225 service. I would recommend anyone considering Thompson Tuning pay very close attention to the cancellation policy and be aware that you may be charged the full amount for a missed appointment even if it was scheduled months in advance and you receive no reminders.

This is the place to go in the DMV if you're looking for a new Yamaha piano…read more We were first-time piano buyers looking for a new U1. From what I read online, most piano dealers will quote an MSRP or "SMP (suggested maximum price)" with the expectation that you will haggle down the price. We went to our local Yamaha dealer [not Downtown Piano Works] and met with a sales associate recommended by our piano teacher. His first offer was already less than MSRP: I'm terrible at haggling, but I figured I'd try anyway and ask for a better price. A day later, he came back with another $500 off the price. I was feeling pretty good about myself and was getting ready to go to the store before his "offer expired." On a whim, minutes before I left, I thought I'd try the next closest Yamaha dealer, which happened to be Downtown Piano Works. I typed a chat message into their website, expecting a canned AI answer. Instead, Dan, the owner, responded right away. He told me to call him on his cell phone, and without hearing the other store's "lowest" price, he quoted a price that was $1500 less. There was no haggling, no wondering if I was getting a worse deal than everyone else on the internet. We drove with the kids an hour to Frederick just to make sure this wasn't too good to be true, and it wasn't. Dan and Theresa opened their store on a Saturday night, three hours after I'd first messaged their website. By the time we left, we were the owners of a new Yamaha U1. If you're in the market for a new Yamaha acoustic piano, within driving distance of Frederick, and want to avoid the usual stress of new piano shopping, I'd definitely try clicking chat on their website.

I put a deposit down on a Clavinova 775…read more Well, first off world class customer service. Dan and Teresa were very nice and warm. Competitive pricing. Anyway, I had to cancel the order a few days later. Refunded me immediately. Honest and trustworthy owners! Thanks and sorry it didn't work out. Great music store!

We just bought a Kawai 607 piano from Piano Man Bethesda. Jamil and his staff were extremely…read moreprofessional, had a nice selection and good advice, and made the process very easy. Our daughter was able to try a number of pianos and find the one she most liked. They delivered and set up in our home, and did an excellent job. They clearly care about pianos and their work. We recommend them highly.

From the owner: We are a dedicated piano service business specializing in repairs, tuning, refinishing, and moving…read more We also offer a selection of pre-owned pianos for sale and provide piano rentals for events. Hassle Free Financing Available. *NOTICE: PianoMan Bethesda is an independent entity and is not affiliated in any way with the recently closed Piano Man Superstore.*