I had a very concerning experience with this practice. In December 2025, I contacted the office and…read moreleft messages stating that I was experiencing serious mental health distress related to medications that had been prescribed and that I was feeling suicidal. I did not receive a return call or follow-up from the office regarding those messages. In March 2026, my care was abruptly terminated following an interaction involving office staff. At the time my care was ended, I did not have remaining refills on medications prescribed by this provider and was not provided assistance with continuity of care or a transition period to find another physician. In addition, it is extremely difficult to reach this office by phone, and wait times for appointments were frequently very long, sometimes exceeding 3 hours before being seen. Patients deserve timely communication, especially when they report urgent health concerns. If you experience similar issues related to patient safety or continuity of care, you may consider contacting the Alabama Board of Medical Examiners to file a formal complaint.

Dr. Peterson is kind, detail-oriented, and extremely knowledgeable. I feel like she is personally…read moreinterested in the health of all of her patients. She strives for her patients to see satisfaction with every visit. She always remembers her patients, including personal details, that make visits seem more personal. She takes her time and answers all questions posed. She never rushes. The staff is very helpful and courteous as well. The office is very clean with nice decor, not sterile. There is a feeling of being at home. I would say this office definitely stands behind their name- WeCare. Finding a good provider who cares and is not just looking to profit is like winning the lottery. So, If you're in the area and looking for a new family physician, I highly recommend this practice.

I've been going to Dr. Fulgham for more than a decade. So far, I have never had a complaint with…read morehim. He's always nice and pleasant. If you have a cold and he can prescribe you something, he usually doesn't make you do a visit which saves you money and aggravation. The nurses are also always very nice. They do their best to get you through the labs and ready for the doctor visit. A few years ago, they had a walrus inhabiting the receptionist desk. She was pretty rude, especially during the COVID lunacy. Thankfully, she has migrated somewhere else. The ladies at the desk now are very nice and helpful.

Dr. Arnold has been our doctor for several years now!! He takes time to listen to you and works…read morewith you to find a solution!! Caring and attentive!! Thank you Dr Arnold!! The lab folks are the best!!

My first visit was quick, but at my second I waited nearly an hour past my appointment time. I…read morereceived a standard skin check and had one wart frozen. No biopsy, no prescriptions, nothing else treated. Despite this, I was billed separately for a wart removal procedure and an office visit, totaling about one hundred seventy-four dollars. According to AMA CPT coding guidelines, the evaluation for a minor procedure already includes the basic exam and discussion. A separate office visit can only be billed if there is a "significant, separately identifiable" service documented beyond the procedure (AMA Modifier-25 guidance). CMS policy also states that the initial evaluation for minor surgical procedures is always included in the global package unless there is clear extra work (CMS NCCI Manual, Ch. 12). The AAPC further warns that billing both codes together without documentation is improper and considered "double billing." When I asked the billing office, they said they charge for an office visit every time and never code annual skin checks as preventive. That means patients are automatically billed for both, even when guidelines don't support it. Patients should be aware that this practice leads to higher out-of-pocket costs, especially on high-deductible plans.

Dr. Groysman and all her staff are always so attentive. Dr. Groysman pays attention to detail, and…read moreI never feel like she rushes through my appointment to get to her next patient.

I'm a fairly healthy 42yr old woman however, I had a frightening experience with my heart and I…read moreended up having to be seen by a cardiologist. As fearful as I was, the associates at this pace are simply amazing!!! My appointment was at 8am and altho they were running a little behind, they were extremely polite and updated me as to when I would be seen. The place is extremely clean! Everything is organized and runs rather smoothly once your in the back. The Dr is by the far the friendliest doctor Ive ever encountered! He spoke on my terms and explained everything I was experiencing to me in detail. Altho, I'm not a fan of hospitals or doctor visits, everyone here made my experience much more pleasant than my previous experience to the ER.

Best dental office in Tuscaloosa. The staff is amazing.read more

They won't work with you and let you make payment even with insurance. Then they want to bill you…read morefor stuff they never discussed with you. They are pushy about what they think you need to do they don't listen to there patients about what they want.They are rued especially some of the front desk ladies they look at you like your stupid when you come through the door. They aren't the friendliness and they aren't will to work with anyone. They aren't will to hear you as a patients

Overall it's a great way too have a same day surgery, the staff is friendly and helpful until…read moreRecovery, I awoke too two nurses having a conversation when I said excuse me may I have something to drink the second time one of them turned and asked what kind of drink ( she went through the list ) put three or four cubes of ice in a cup and poured a can of HOT drink in the cup obviously when she handed me the cup I asked for more ice you'd think I called her a dirty name are something she took my cup put in more ice and returned it. Not a how are you go to heck nothing went back to her conversation like I didn't exist, about that time my nurse from pre-op walked and ask how I was and actually helped me get dressed can't remember her name but she was an angel put my IV in with the first try no stick felt nothing if they all were like her this could be the greatest but as they say one bad egg ruined the cake. Hope this helps you decide. Have a Great Day Sorry no pics.

I have been seeing Dr Pridgen now for about a year and a half and can safely say that he genuinely…read morecares for his patients. What other doctor do you know to day that gives you his email and cell phone for you to make contact if you have an issue. Not many that I have seen lately! Now he may not make that choice for everyone, but for patients who work with him and follow his care he apparently does. I have found that in medical care like most things in life you get out of it what you are willing to invest in it. If you are serious about your health care, that you desire to get better and be better then this doctor will work with you.

Steer clear of this establishment. I was 10 minutes late to an appointment because of traffic and…read morewas told the doctor will not see me. After explaining that my blood pressure prescription was lapsing and I could not receive a refill without seeing the doctor, I was told the doctor still would not see me. I am not a new patient. I have seen this doctor several times over the last few years. I was told I would need to schedule another appointment. I politely declined and assured them that will not happen. Either this was an incompetent receptionist, or this office truly does not care about the health of it's patients. Either way, the doctor obviously has breached the Hippocratic Oath.

I became a patient when Riverside Family Medicine first opened. I have received very good care and…read morebeen treated respectfully by the doctors and other staff.