Christine upfront was extremely helpful... I couldn't recommend enough. I went to the Hoover…read morelocation.

Helpful kind and friendly. The staff listened and took our concerns, and we left feeling very…read morerelieved.

My first visit was quick, but at my second I waited nearly an hour past my appointment time. I…read morereceived a standard skin check and had one wart frozen. No biopsy, no prescriptions, nothing else treated. Despite this, I was billed separately for a wart removal procedure and an office visit, totaling about one hundred seventy-four dollars. According to AMA CPT coding guidelines, the evaluation for a minor procedure already includes the basic exam and discussion. A separate office visit can only be billed if there is a "significant, separately identifiable" service documented beyond the procedure (AMA Modifier-25 guidance). CMS policy also states that the initial evaluation for minor surgical procedures is always included in the global package unless there is clear extra work (CMS NCCI Manual, Ch. 12). The AAPC further warns that billing both codes together without documentation is improper and considered "double billing." When I asked the billing office, they said they charge for an office visit every time and never code annual skin checks as preventive. That means patients are automatically billed for both, even when guidelines don't support it. Patients should be aware that this practice leads to higher out-of-pocket costs, especially on high-deductible plans.

Dr. Groysman and all her staff are always so attentive. Dr. Groysman pays attention to detail, and…read moreI never feel like she rushes through my appointment to get to her next patient.

Got a tummy tuck and super happy with results!!…read moreCommunication isn't the best and time management isn't the best But the plastic surgery is very good! Which all that matters in my opinion

Terrible experience, unfortunately. Would not recommend. Terrible communication and poor time…read moremanagement and rushed work. 0 stars for me.

Very knowledgeable and caring. Listened to my daughter and didn't dismiss her ideas. Highly…read morerecommend acne boot amp!!

Been a patient here since 2018 or 2019. I've always received 5 star service from D&L of A. The…read morestaff is always so kind! I rarely have to wait to be seen once checking in, unlike other medical offices. They also sell Skinceuticals products, which are super pricey but very effective (in my experience). Ask for samples if you're unsure!

This was my 3rd lip flip at Lush MedSpa. While the service itself is always great, I was shocked to…read morebe charged $125 instead of the usual $80 even though their website still says $80. When I pointed it out, the front desk told me prices changed "months ago" (weird, since I paid $80 just a month ago). I had to advocate for myself, show the website, and wait in person to get the refund. Got my money back, but the attitude from the receptionist? She didn't even apologize for charging me an extra 45 dollars! Dry, dismissive, and uncalled for. Mistakes happen, but a little kindness and accountability go a long way. Ladies, always speak up don't let anyone take advantage of you.

I went for a procedure and during the consultation I was assured by Higgenbottom that the procedure…read morewas right for me and would produce the desired results. After the procedure, ther4e were no results. I had a post procedure conference and was gaslighted. I was told "the results are clear and obvious" because they did not want to rectify the issue. They were rude because I was unsatisfied with the results. There were actually no results.

I got a facial with Ella and it was genuinely the best facial of my life!! The products are such…read morehigh quality and the environment was so relaxing. I'll definitely be coming back and will be recommending to all my friends!

Amazing people and fantastic job on me and my wife's nails! Walk right in and they sat us a chair…read moreand with to work on some every sore feet!

I'll start with the positive: she accepts credit card payment and she was efficient in getting my…read morestubborn chin hairs. I was travelling to Alabama (from Charlotte, NC) to celebrate my birthday weekend to bear witness to the civil rights movement, and especially to honor those whose lives were taken so brutally (lynchings). Since I was in need of an electrolysis session, I figured I'd take advantage. Zainab replied to my initial email inquiry 8 later. No issue there since I had plenty of time before arriving in Birmingham. We set my appointment for 30 Oct at 2pm. Arriving 15 minutes early, the receptionist indicated which way I should head. I knocked on the door; however, there was no answer, so I thought perhaps Z was treating another client. I went back towards the reception desk asking for the ladies room. After being done in the LR, I headed back to Z's office. (note: I was wearing my face mask & had my cell phone in my hand as was hoping I could charge it since the battery was very low). I knocked on the door again. Z opens the door (no face mask nor shield, no gloves), looking a bit frazzled made me think she had been napping. I said hello & her response to me was "Darlene?" No smile, no "hi"...nothing. She was abrupt and off-putting. Honestly, my initial reaction was to tell her how rude she came across, then to walk off, but I really wanted to have treatment for my chin hairs. I replied with "No, I'm Lola, I have an appt @ 2pm." Again she just looked at me with a puzzled expression, and repeats "are you Darlene, my 1 o'clock appointment? I repeated that my name is Lola, and I added, I don't know about Darlene, but I'm Lola. Then she tells me that her 1 appt never showed up and asks me "do you have a 1 o'clock appt?" Clearly, Z was all kinds of confused. I figured, she's an older woman and obviously, I woke her up from her mid-day nap...I'll cut her some slack and get this quick 15min session over with. I walk in, set my bag on a chair beside a small table and that's when I noticed the available outlet so asked her if I could charge my phone. She doesn't reply, so I said "I'll take that as a yes?" In a curt manner, Z replies "I guess so" I'm thinking, this chick has got the worst attitude !! Before taking my place on the bed/table to begin my treatment, I asked her if she would sanitize her hands before we got started. That immediately set her off. She sanitized them and grabbed for her plastic facial shield, then turning to face me, pointing to her face shield, says "if this is not ok with you, then you can leave"......again, here I wanted to walk out, but I didn't. The treatment starts and I take off my mask, showing her the hairs along my chin. She asked me if I'd had electrolysis before and though she was still less than friendly, at least I appreciated she was curious about my experience with the mode of hair removal. She also went about to make an assessment about my skincare regimen (sounding judgmental about my pigmentation, she must not have realized that I have freckles - ones I'm are quite fond of). At one point I mentioned that being from NYC, I've had all kinds of electrolysis and I was curious about her training. She defiantly mentioned she was schooled in London and said "if that's good enough". Dude, chill out!! End of the session came. Z dabbed a bit of witch hazel on my treated areas. I said "merci, merci" (because she told me she's Iranian - that's a whole other conversation). That was the ONLY light hearted moment she let out a small chuckle. When I get off the table, I commented to her about the "you can leave" remark. She retorted that since I had asked her about sanitizing her hands, she wanted me to know that she had a face shield and that I could leave if that wasn't acceptable. I told her that her remark was off putting. I also reminded her that she was less than cordial when she "greeted" me at the door. Her reasoning: "I was startled." To which I replied, "well, you didn't even say 'hello' and normally one would greet a customer by saying 'hi' or 'hello'.... Z replied: then I guess I'm not normal I paid with my credit card (ZERO tip) and walked out. Final note: I had sent to her a follow up email to inquire about methods of payment she accepts (cash, check, credit card, debit card, Venmo) because I wanted to be sure I was prepared and I usually do not carry much cash on hand. She did not respond to that email, so I sent a follow up request about 1/2 day later....still no response. I would NOT recommend her service. She did not thank me for my patronage and gave the impression she was doing me a favor. You couldn't pay me any amount of money to return. Z has zero affability and an absolutely awful bedside manner!!

I had my first electrolysis appointment two weeks ago. Z was very inviting and very informative…read moreabout the process. We laughed and she made sure I was at ease. I look forward to going back for my next appointment.

Lindsay is amazing! I get my eyebrow and Brazilian waxes from her. She is the only person in…read moreTuscaloosa I will let touch my brows. She is extremely knowledgeable and makes you feel so comfortable. Highly recommend!

I have been going here for about 8 months. I get a Brazilian wax. Lindsay is such a great waxer,…read moreshe makes sure you're comfortable, is very sanitary, and is very skilled in what she does. She is very affordable as well.I do not recommend calling to make an appointment since she is usually too busy to pick up the phone, schedule an appointment online. I would definitely recommend her to anyone who needed any sort of waxing done.