I purchased skin care products from their website via the shop app. My credit card was charged and…read more10 days passed. 10 days later, I received a message from the shop app saying that the package was returned to sender. There was no phone number to call. I somehow managed to contact them via email. I received a message saying they have no idea what happened without providing any explanation or refunding the charge. I would not shop here. They sound like a fraud.

I started laser hair removal for relief from a skin condition and I have to give it to Shannon…read more(laser tech), she's been very helpful and understanding! From suggesting other laser machines to ensure my skin doesn't break out from the heat of the laser to making sure I have aloe to reapply at home. If you're a guy in Tuscaloosa thinking about laser hair removal, you should definitely make an appointment with Shannon! Had no issues after my first treatment and I'm already seeing results.

I have been coming here for years and it's always been great but my past two visits have been…read moreactually terrible. Staff is rude doctor is rude. The doctor couldn't take a minute to answer any of my questions and no warning just grabbed the syringe and started injecting my face. The lady helping didn't even give me a mirror after the service was done. Miss the old doctor and atmosphere, rip

Great job everyone is great. I use Hannah or Tina. Worth it every time. If ur picky no worries…read morethey do great. Thinks to them I have grew my natural nail out first time in forever.

My first visit was quick, but at my second I waited nearly an hour past my appointment time. I…read morereceived a standard skin check and had one wart frozen. No biopsy, no prescriptions, nothing else treated. Despite this, I was billed separately for a wart removal procedure and an office visit, totaling about one hundred seventy-four dollars. According to AMA CPT coding guidelines, the evaluation for a minor procedure already includes the basic exam and discussion. A separate office visit can only be billed if there is a "significant, separately identifiable" service documented beyond the procedure (AMA Modifier-25 guidance). CMS policy also states that the initial evaluation for minor surgical procedures is always included in the global package unless there is clear extra work (CMS NCCI Manual, Ch. 12). The AAPC further warns that billing both codes together without documentation is improper and considered "double billing." When I asked the billing office, they said they charge for an office visit every time and never code annual skin checks as preventive. That means patients are automatically billed for both, even when guidelines don't support it. Patients should be aware that this practice leads to higher out-of-pocket costs, especially on high-deductible plans.

Dr. Groysman and all her staff are always so attentive. Dr. Groysman pays attention to detail, and…read moreI never feel like she rushes through my appointment to get to her next patient.

Christine upfront was extremely helpful... I couldn't recommend enough. I went to the Hoover…read morelocation.

Helpful kind and friendly. The staff listened and took our concerns, and we left feeling very…read morerelieved.

Got a tummy tuck and super happy with results!!…read moreCommunication isn't the best and time management isn't the best But the plastic surgery is very good! Which all that matters in my opinion

Terrible experience, unfortunately. Would not recommend. Terrible communication and poor time…read moremanagement and rushed work. 0 stars for me.

I get my Botox here and the MD here is beyond hilarious. I loved the guy -he made me laugh almost…read morethe entire time. I suspect he does that to distract you as he pricks you because I barely felt anything and usually I'm a big baby. But the most important thing is he KNOWS exactly where he's pricking. You and my Botox was done to perfection. I thought I had already reviewed this place but I've been getting Botox the last 20 years or so, and his was almost painless, but more importantly is he did it properly ( I had it done a couple times at a dentist ( that I won't name) until I once I looked like I had a stroke (for three months) because they did it wrong -so I advise you to use it a medical doctor not a dentist ! Everybody that works here is so nice. . The pricing is a little confusing. They have different " tox clubs " I didn't fully understand. I just usually go and get what I need.. The prices are fair and competitive for Birmingham and I won't be going anywhere else after finding this place, because I enjoyed it. It was relatively painless and I really like the people that work here.

I booked a Groupon for one syringe of filler and 60 units of Dysport and drove 45 minutes, taking…read moretime off work to make the appointment. Once I arrived, we discussed treatment options. There were some nuances about using filler in the cheeks, which I completely understood and was flexible about. I was happy to proceed with areas the provider was comfortable treating such as the lips. However after this discussion, a different person came in and informed me that my Groupon was not valid for another two months. This was never communicated ahead of time, despite them having access to my chart and booking details. This could have easily been addressed before confirming my appointment and would have saved me time and frustration. What made this even more frustrating is that they had already redeemed my Groupon voucher. When I asked for the appointment to be canceled after learning the voucher was not valid, I was told I would need to take it up with Groupon rather than the office resolving it directly. Additionally, I've consistently felt a lack of professionalism during my visits and it unfortunately seems tied to the fact that I booked through Groupon. Every patient deserves the same level of respect and care, regardless of how services are paid for. I do not recommend this med spa. There are many other professional and reputable options in Birmingham, and I would strongly suggest choosing one of those instead.

I got a facial with Ella and it was genuinely the best facial of my life!! The products are such…read morehigh quality and the environment was so relaxing. I'll definitely be coming back and will be recommending to all my friends!

Amazing people and fantastic job on me and my wife's nails! Walk right in and they sat us a chair…read moreand with to work on some every sore feet!

I get sugared with Abby and she is the best!!! Highly recommend her to anyone thinking about it!read more

Such a great full service salon! Whether you are looking for fillers, facials, waxing, laser…read moreservices, lash extensions , Botox, or microblading, Hien Atkins is the place to go!

I'll start with the positive: she accepts credit card payment and she was efficient in getting my…read morestubborn chin hairs. I was travelling to Alabama (from Charlotte, NC) to celebrate my birthday weekend to bear witness to the civil rights movement, and especially to honor those whose lives were taken so brutally (lynchings). Since I was in need of an electrolysis session, I figured I'd take advantage. Zainab replied to my initial email inquiry 8 later. No issue there since I had plenty of time before arriving in Birmingham. We set my appointment for 30 Oct at 2pm. Arriving 15 minutes early, the receptionist indicated which way I should head. I knocked on the door; however, there was no answer, so I thought perhaps Z was treating another client. I went back towards the reception desk asking for the ladies room. After being done in the LR, I headed back to Z's office. (note: I was wearing my face mask & had my cell phone in my hand as was hoping I could charge it since the battery was very low). I knocked on the door again. Z opens the door (no face mask nor shield, no gloves), looking a bit frazzled made me think she had been napping. I said hello & her response to me was "Darlene?" No smile, no "hi"...nothing. She was abrupt and off-putting. Honestly, my initial reaction was to tell her how rude she came across, then to walk off, but I really wanted to have treatment for my chin hairs. I replied with "No, I'm Lola, I have an appt @ 2pm." Again she just looked at me with a puzzled expression, and repeats "are you Darlene, my 1 o'clock appointment? I repeated that my name is Lola, and I added, I don't know about Darlene, but I'm Lola. Then she tells me that her 1 appt never showed up and asks me "do you have a 1 o'clock appt?" Clearly, Z was all kinds of confused. I figured, she's an older woman and obviously, I woke her up from her mid-day nap...I'll cut her some slack and get this quick 15min session over with. I walk in, set my bag on a chair beside a small table and that's when I noticed the available outlet so asked her if I could charge my phone. She doesn't reply, so I said "I'll take that as a yes?" In a curt manner, Z replies "I guess so" I'm thinking, this chick has got the worst attitude !! Before taking my place on the bed/table to begin my treatment, I asked her if she would sanitize her hands before we got started. That immediately set her off. She sanitized them and grabbed for her plastic facial shield, then turning to face me, pointing to her face shield, says "if this is not ok with you, then you can leave"......again, here I wanted to walk out, but I didn't. The treatment starts and I take off my mask, showing her the hairs along my chin. She asked me if I'd had electrolysis before and though she was still less than friendly, at least I appreciated she was curious about my experience with the mode of hair removal. She also went about to make an assessment about my skincare regimen (sounding judgmental about my pigmentation, she must not have realized that I have freckles - ones I'm are quite fond of). At one point I mentioned that being from NYC, I've had all kinds of electrolysis and I was curious about her training. She defiantly mentioned she was schooled in London and said "if that's good enough". Dude, chill out!! End of the session came. Z dabbed a bit of witch hazel on my treated areas. I said "merci, merci" (because she told me she's Iranian - that's a whole other conversation). That was the ONLY light hearted moment she let out a small chuckle. When I get off the table, I commented to her about the "you can leave" remark. She retorted that since I had asked her about sanitizing her hands, she wanted me to know that she had a face shield and that I could leave if that wasn't acceptable. I told her that her remark was off putting. I also reminded her that she was less than cordial when she "greeted" me at the door. Her reasoning: "I was startled." To which I replied, "well, you didn't even say 'hello' and normally one would greet a customer by saying 'hi' or 'hello'.... Z replied: then I guess I'm not normal I paid with my credit card (ZERO tip) and walked out. Final note: I had sent to her a follow up email to inquire about methods of payment she accepts (cash, check, credit card, debit card, Venmo) because I wanted to be sure I was prepared and I usually do not carry much cash on hand. She did not respond to that email, so I sent a follow up request about 1/2 day later....still no response. I would NOT recommend her service. She did not thank me for my patronage and gave the impression she was doing me a favor. You couldn't pay me any amount of money to return. Z has zero affability and an absolutely awful bedside manner!!

I had my first electrolysis appointment two weeks ago. Z was very inviting and very informative…read moreabout the process. We laughed and she made sure I was at ease. I look forward to going back for my next appointment.