If you are looking for an organized, focused, relaxing bridal shopping experience do not go to David's Bridal. I went there this past weekend and was overwhelmed by the amount of people they allow in the bridal fitting areas. There were groups of people everywhere, no place to hang coats or bags, and the two people that came with me could not even sit down. There are no mirrors in the dressing rooms so you are forced to go out into the viewing area before you even get to see the gown. When I did manage to get outside the change room, I could barely see myself as the two dressing rooms on either side of me held brides with groups of people over five- so there were dresses and opinions flying left, right and centre. The consultant was helpful until I started expressing some of my own opinions and then she got rude and condescending, arguing that she thought the dresses were beautiful. However, the selection was fairly good and the prices were reasonable. I found a dress that I really liked but it was no longer available to order so I was asked if I wanted the sample dress- which was filthy as they allow people to track their dirty shoes all throughout the store. When I asked if they could clean it the consultant stated that she "couldn't guarantee" that there wouldn't be dirt on it and that if I didn't want it with dirt "I shouldn't buy it," to which I was appalled at. I left the store empty-handed even though I had found something that I really liked. I visited another boutique the next day, Ferre Sposa on Bloor Street, and got a dress that I loved instead. The experience was absolutely wonderful. If you can look past the disorganization and poor customer service at David's Bridal they have a nice set of gowns at a lower price point, but the materials and experience were not worth it to me. Oh and DO NOT go on a Saturday. read more

First they have overpriced dresses for the quality that they are offering they're overated with there marketing they're lying to there costumers about everything especially the alteration part the alteration department should not be in the business because they're bunch of lyers they say to the costumers OHH that can't be fixed because they don't know how to fix it lots of there costumers cones out crying too bad that we really have business like Divad Bridal even excist in the city bad service I won't even give them 1 read more

Our last visit there was on July 21st, for my daughter's first fitting, needless to say it was a disaster. I wrote an email to them and am still awaiting a reply. "Dear Valerie, I was in today for not only my Mother of the Bride fitting but mainly for my daughter's Michaela Piccioni's fitting today. As you know, because we spoke with you prior to leaving today, that my daughter, once again left your store in tears, due to poor service and communication. We came there, were not greeted with a smile (never have been), they asked if we had an appointment, Michaela said yes, while holding the dress in her arms, who was then told to go to the back. Now wouldn't it have been proper customer service to have someone come up to the front of the store and take the dress from her and take us to where we were supposed to be? Needless to say when we went to the back, the girl who did meet us there, left us without telling us what to do or even introduce us to any seamstress. I went to look for her, and she was assisting a 3:00 pm appointment, when Michaela's appointment was at 2:00 pm. I literally had to ask her if she was still helping us. I just wanted to add, that I found that your store has poor communication between all staff members, therefore, how can they communicate well with your clients/customers. Even as Michaela left the store and waited outside, I was standing at the front desk with you, if you recall, I was waiting to pay for my alteration, nothing was up front to do with my alteration, which was another display of what I am talking about. You asked one of your workers, where my bill was, and she responded "it's in the back"..I can't believe that you actually had to tell her to go get it, especially when she was at the back with us, knowing that I had an alteration done. What has happened to David's Bridal and the great reputation they used to have years ago. You would think they would have at least one chair in the area where the fittings are done, but there was not, I was sitting on the ground carpeted area basically on the floor, where the people stand on to get their dresses altered. You would think someone would offer you a water at least,..but I guess those days are also over. I have called into your store before about alterations, before I purchased a different dress from your store to wear for my daughter's wedding and was told that a hem would cost $50.00, and was then told that each alteration after that costs $50.00. I only had half a hem to be taken up at the very front of the dress...something I could have probably done at home....but I didn't want to stress my daughter out any more than she was already. I cannot believe I was charged $68.00 plus tax which was a little over $76.00 in total, and why....I was told because it was the lining and the dress itself. Would you not say then that it would be counted as a full hem, which I did not have done? It was also just a straight hem, nothing difficult. I cannot believe the prices of your alterations. Even my daughter's I believe her father paid $1,l00.00 for her dress, now her alterations are costing her more than half off her dress, over $600.00 That's really taking advantage of your poor brides that come in there, as cost of alterations are not even spoken about...or at least they were not communicated to my daughter at all, never mind the price. However, Michaela will be dealing with what happened to her, I am mainly writing in to say, I did not have a full hem alteration, yet on my bill it is checked off as a "hem", nowhere is it written that it was only the front of the dress that was hemmed. There was a hook and eye missing on the top of the zipper of the dress, but I cannot make out what was written. But seriously $76.00 for half a hem, is also more than half the cost of my dress, I seem to see a pattern in this, don't you? I am seriously disappointed with everything my daughter has gone through, it has not made it something to remember in a good way for her, which is how it should be for a bride, it is supposed to be one of the most memorable experiences of getting married, which sadly has been ruined. Even when she brought me there to pick a dress, we were treated exactly the same, someone just approached us, brought about 4 dresses in total, and then just left us alone, it is absolutely absurd how one is treated in your store. Michaela is my baby girl, and the last of my children to get married, however, her father and I are divorced, and they have a daughter that will in a few years also get married. I know that they will definitely not choose David's Bridals after everything, my daughter, Michaela has been through. Please confirm that you received this email because I really don't trust anyone at the store anymore. Yours very truly, Michele G. (INVOICE #8983885)" You would think after me writing that, I would have had someone contact me....But no, once again they failed. Shame on you David's Bridal!! read more

Great service and kindest workers. I was buying my prom dress and the women who I wish I remembered her name helped me through it all, whenever I needed something like beads, shoes etc she would run to get them and help me out! Can't explain by amazing service and defiantly would recommend for both prom/random dresses and wedding dresses! Soooo grateful for their service! read more

My experience with the sales staff buying the dress was great! My only issue with them was, I wish they had advised a closer approximation for how much the alterations were going to be. They were way off. Also, alterations is way overpriced for the quality of work and service being offered. Alterations staff (Anne & Marie, if they told me their real names) were very rude and defensive. I never raised my voice, nor did I ever mistreat them. I simply requested that I get what I paid for. They took in my waist line and decided to sew it crooked, making the back line look off centered, and the zipper was exposed near the top. There was more material sewn on the left vs the right. There was an uneven flap hanging out on the left side. Overall, it was a hack job. I might as well have bought a new dress with the money I spent on alterations. In the end, I ran out of time to do further alterations, plus they wanted to charge me more for the last few alterations I wanted because according to the paperwork, apparently those were never included (even though those particular spots were pinned during my first visit). You ask how you can improve? Employ higher skilled staff. Employ genuinely friendly, helpful staff. Be more transparent with your alterations prices. If you can't get the higher skilled staff, at least make your prices more reasonable so it fits the quality of work. I definitely won't be recommending davids bridal alterations. Everything went haywire on my wedding day, as they normally do. I still would have been the happiest bride if only I had the perfect wedding dress that fit me right. I was so uncomfortable in my dress, I had a terrible time. Never again davids bridal... Never again. read more

Was at David's Bridal about a month ago to get a bridemaids dress for my future sister in law's wedding. This was my first experience at a bridal store/being a bridesmaid so I definitely didn't have high expectations. I'm a pretty easy person to please but my experience here was not great. After trying on the bridesmaid dress and getting our measurements done, I requested if I could get the dress one size smaller then the one I tried on as the dress was too big and gapped in the back at the zipper (I could fit my whole fist). The lady helping us refused to let me get the dress a size smaller, claiming the dress we tried on had been stretched out from it being a sample dress in the store. I requested multiple times if I could get the dress smaller but again no luck. Well fast forward a month, I finally got the dress in the size she insisted I buy, and it's too big and will now need to get it taken in. So now I will need spend even more money on top of the already over priced dress. Very frustrating considering this all could have been avoided if she just let me get the dress in the size I wanted. This is definitely not a reflection on the entire store and staff itself, as I'm sure there's great/helpful people that work there. Unfortunately our experience was just not the greatest. read more

I was really looking forward to looking for my wedding dress. I had gone to two shops before David's. I can't say it was a bad experience but it wasn't good either. Although the consultant was somewhat helpful she really didn't give me any dresses that I liked and I was very specific on what I was looking for; and not many. The only dresses I liked were the first two I chose and there were some on the racks I would have liked to try but didn't have enough time. Their prices aren't bad and they do have a lot of selection. It was just unfortunate that my consultant wasn't as helpful as the consultant in the shop I went to after this one and where I ended up buying my designer dress for under $400. read more

NEVER again. Made an appointment 3 weeks prior to buy dresses for 7 bridesmaids. I told them on the phone there would be 8 people attending the appointment (7 bridesmaids + bride). It was terrible. We get there, they set aside 1 change room for us, for 7 people. The change room was typical size, and we were expected to change one at a time. Furthermore, for those not changing, they provided us with two chairs. It appears we were lucky because the change room beside us was a bride and her entire entourage was given no chairs. It was so insanely loud in the store, I couldn't hear a single thing our consultant said and essentially provided no help. She also knew nothing about dresses or fashion, I don't think you need any experience or background to get a job there. She also appeared to be helping another group. This is NOT how a bridal experience should be! When I bought my gown at New Bridal in Vaughan, we had our own corner of the store, couches and a consultant who was there for me the entire time who was knowledgeable and attentive! read more

I wish i could give more stars !!! i had made an impulse last minute appointment to try on a dress i saw on their website ... my appointment was at 7 and i was pretty nervous about going, having major fears about trying on huge bridal gowns but i had such an amazing stylist Marcia G and she was so funny and made the experience just super casual and i felt absolutely ZERO pressure from her or any of the other staff members. I let Marcia do her thing and pick out a few dresses for me, I told her i was budget conscious and she was so awesome and totally understood where i was coming from and respected my own need to stay within a certain budget. the first dress i tried on that she grabbed me i fell in love with, not something that may have looked amazing just hanging on a rack but Marcia knew my style and what i liked just from the one dress i came to try on. i left that night having tried on 2 dresses, the one i came to try on and only one of the dresses she had picked out for me... i left with the one that she picked for me. amazing service, amazing staff and SUCH a fun experience.... i definately rang that bell ! read more

Amazing service. Friendly and knowledgeable staff. Affordable dresses and good selection. No pressure. Got THE dress here!

I'm going to be completely honest here... This store is one of the most unorganized and horribly serviced David's Bridals I have been to!!! First off, I've been in about 6 different times now (as unfortunately I ended up purchasing my dress from here) and every single time I come in, even with an appointment made they don't have me scheduled nor can they ever pull up my file notes for some reason? Unfortunately if you feel like you want someone to give a damn. My advice is to speak to a manager as that's your only chance of getting answers or service. There are plenty of cons to this locations: - no platform to stand up on once you have the beautiful gown on -NO privacy! - you try your dress on and almost feel as if your standing in the same room as everyone that's gown hunting? - my experience was completely forgettable.... The day you buy your wedding dress is supposed to be a big day for a bride.... It is definitely no made to feel that way here. -good luck speaking to the girls who take the appointments - they are unbelievable u rude and unhelpful. In face, one girl hung up on me when I asked for availability. All in all, I'm saddened to say that this David's bridal location entirely spoiled my dress buying experience. And I am completely dreading the alteration process of it is anything like what I went through this far. Get your crap together David's! You're a store in which plays a huge part in lives, more care and attention to detail should be applied. read more

I went to davids bridal yesterday looking for my bridesmaid dresses. It was all but a disaster of a day. Let me start off by saying I bought my wedding gown at kleinfeilds Hudson Bay. So my experience there was so amazing that davids had a big "shoe to fill" to impress me. The first question they asked on the phone when making my appointment was if I already had my wedding dress. As soon as I said yes, the customer service went way downhill. I went on a Saturday and the place was so rammed it was hard to find anything without having to practically push people out of the way. The lady at the door motioned to me to whom my consultant would be that day. I could not tell you her name because she never introduced herself, said welcome or shook our hands. Just started walking back to the dressing rooms. We followed her back, the space was tiny! One small dressing room for all my girls and two chairs. So they had to take turns getting dressed. Next, there was no consultation on what we were looking for or theme of wedding etc. I basically jumped in and said we were looking for a Convertable dress (which the lady on the phone told me they had). The consultant told me they had 1 style of that dress and it was long. I asked if they do them in short style and she said no but hey could alter them to be shorter. Already I was disappointed but I figured try it on and a few other shorter non Convertable dresses and maybe find something great. So the lady walked us over to the short style dress section....and left us there. Just walked away. At kleinfeilds they walked you through the space to guide you in pulling dresses asking questions and just helped hold the picked gowns. The place was so busy that it took forever to find our sizes and some dresses we liked. We basically had to crawl over other people. No help carrying the dresses to our room. I will mention as well that one of my briedsmaids is 7 months pregnant. Lugging dresses, they never even offered her water or a chair to sit in. Got back to the dressing room and our lady was no where in sight. We found her off in a corner talking to other consultants. We wanted to start trying them on, she opened the dressing room door and left us to it.... Yes she left and went back to talking to her friends. She did come back once the girls were all in something and helped a little with showing us how the Convertable dress worked. That was nice. They also allowed me to take pictures, I liked that. But as the girls went in to try on the next dress she was gone again. I had to help with zippers and helping them in the dress because she was off chatting. She did come back after I called her over. This went on for three dresses before we got fed up and decided we were done. Overall, they need to keep the place less busy and focus on costumer service. They need to make it an experinece for us, pull dresses give us ideas...listen to me when I ask a question. The fact that they are selling pretty expensive bridesmaid dresses (and 5 of them) means we should get some sort of experience. They did not offer to take our coats, get us some water or help us in and out of the dresses. Also, they don't allow you to go to the washroom with the dresses on, I do understand why, but my poor 7th month pregnant friend had to get into and out of her street clothes twice! The dresses were actually sort of nice, and mostly priced well but since I could not get over the very terrible experience we will not be buying there. I think once they found out I already had my wedding dress pretty much made them not care about helping us. We have an apointment at kleinfeilds next week, and they have a short Convertable dress in my colour and priced at $120! Way under any deess we tried on yesterday. Plus the experience was so amazing last time I will be expecting the same. Davids needs to step up their game, they should be embarresses by the service we were given! read more

I have the same issue with the staff insisting us to order a dress size below of what we tried on. The reason I tried the dress is to figure out what size I am comfortable in. True enough, the dress came in too small and very tight! My suggestion, go with what you feel comfortable in. The store appears too busy for you, I think they need to hire more staff. When you call them, they also put me on hold for at least 10 minutes. And the staff wasn't nice on the phone either, like they are doing us a HUGE favor for inquiring over the phone. Another thing is our dresses came less than a month before the wedding making the bride and bridesmaids stressed. We weren't told about this prior the fitting. I guess making more money is their top priority. read more

We arrived for our 7:30pm appointment and the store's power was out. It had been out for 7 hours prior to our visit. The staff opened the door a crack to cuss away customers - thanks for the call to let us know that you couldn't keep our appointments. I asked if I could leave my number with the manager to call us if they re-open, she told me that they had all of our numbers. I asked why they didn't call us if they had our numbers, she closed the door. Other times I've been here, the staff are pushy and usually have to help a number of brides and bridal parties out at the same time so u are just left hanging. Customer Service? There is none. read more

Pros: good variety in terms of styles and sizes, and suitable for a wide range of budgets. If it weren't for the above, I would give them 1 star. Or none. The whole shopping experience was stressful and impersonal, the complete opposite of other bridal shops I had been to. There were no mirrors in the fitting rooms, forcing you to come out into the already-crowded fitting area just to have an idea of what anything looked like. There were also no platforms to stand on, which made it hard to see how the dresses draped, especially if you're short like me. The sales associate seemed annoyed every time I asked for a different size or style, even though in total I only tried on maybe about 7 dresses. She put immense pressure on me to buy a dress on the spot, going as far as to tell me the dress I liked was on sale because it was being discontinued (neither of those things were true, as I later discovered), and when I maintained that I needed time to think about it, she insisted on booking me a follow up appointment for the next day, giving me less than 24 hours. The store also made an inordinate number of sales calls to my bridesmaids, even after they asked them to stop calling. Since I did end up buying a dress I really liked from their store, I was initially willing to overlook the poor service. Today, however, I tried to change the time of my upcoming alteration appointment online, but the website couldn't find it, even though it had been booked since November, with a confirmation email, code and everything. Assuming a tech glitch, I called the store. They readily cancelled my original booking and made a new one, but kept calling me Christina, which is not my name. After a lot of back and forth about who I really was, we realized the problem - the store had booked over my original time slot! It was no glitch, my original appointment was actually no longer in the system, and I had received no notifications whatsoever, nor did the store rep offer any apology for the mistake. What if I hadn't tried to change the booking?! I would probably have gone all the way to the store, giant dress in tow, only to be told to come back another day. It is unacceptable for such a well-established company to be so utterly unprofessional. I have no idea who Christina is, but given their level of disorganization, I really hope her appointment didn't actually get cancelled in all the confusion. I'm not normally someone who likes to writes reviews, but their service has been so terrible I felt compelled to share this awful experience. read more

Really bad experience at this store with my bridesmaid today, hoping it was just the consultant assigned to us. Our appointment already started 40 minutes late (which I understand especially given the weather and hey its life that people run behind). But once my girls started trying on dresses, after every dress she would ask if it was the one. Of course we were unsure after having only tried on a few, but she proceeded to start putting back dresses. One of my girls wanted to try on one style but she simply said "oh it won't look good". Not only did she keep pressuring us to make our purchases today, but when we wanted to look around to see if there were any more dresses that we should consider, she said that there would be no point because we won't find what we are looking for. I just wish she would have just given us some more respect and space to make decisions for ourselves. read more

I went with my friend (the bride) and the two other bridesmaids, to look for bridal party dresses. The actual experience in the store was fine, but their customer service/material handling is atrocious! Two bridesmaids were going to pick up their dresses. I asked to have mine shipped, as I live further away. I was told this wasn't a problem. When I called to inquire whether the dress had been shipped, I was told there was no order in my name or in the bride's name for me. My credit card had already been charged, so I insisted that the order had gone through. Eventually, she found the order and informed me that it hadn't shipped yet. Fine. A few weeks later, I get a call that my dress is in. The agent quoted me the right colour but the wrong size. I called the store and first she *argued* with me that I had ordered a size 8 (not likely, as I'm barely a 4) and then she said, "Ooops, I've called you about the other bridesmaid's dress! Sorry!" When THAT bridesmaid went to pick up her dress, the agents tried to give her mine as well. She refused, and reminded the agents that I'd asked for it to be shipped to me. The bridesmaid called and told me this. A week after THAT, having not received a call from the store, I called them and asked if my dress was in. They said yes, and they'd sent it with the other bridesmaid. I said no they hadn't, and again, the agent argued with me. Finally she said, "Well, if the other bridesmaid didn't take it, we must have already shipped it to you. I said, "I would like you to go to the stock room and make sure." She was gone a few minutes, then got back on the line and said, "Your dress is in the stock room. When would you like to come and pick it up?" Then I had to tell her twice more that they were to ship it to me and I had already paid for the shipping. How does this store still have customers?! read more

I had an amazing experience at David's Bridal 3105 Argentia Road || Mississauga, ONT, L5N 8P7 (Canada). I went to visit this location with 5 out of my 7 bridesmaids on July 27th/2014 and we had exceptional service from DB's stylist Strelka. I had visited the location once before with one of my bridesmaids and the saying is really true "FIRST IMPRESSION" is everything. By the time I left the store I was extremely confident that we would find all of our bridesmaid dresses. I booked an appointment and brought 5 out of the 7 girls to return to DB and take their measurements and chose their dresses. I specifically asked for Strelka as I had a great experience from my original visit to the location. Strelka is knowledgeable, helpful and extremely pleasant. It tends to be overwhelming when one is looking for 7 different bridesmaid dresses, same material, same length but different tops to fit each female's size, height and personality. Strelka made this experience pretty easy. Unfortunately, due to the combination of the specifics of what I was looking for and the type of dresses that my girls chose plus the availability of the dresses chosen we were unable to go with David's Bridal. No fault of Strelka there was an unforeseen glitch in the system at the time which did not provide accurate information regarding the sizes that were available. One of my bridesmaids were unable to find something that she liked as everyone chose the dresses that she would've worn. Strelka, provided her options to alter the dress chosen to fit her personality, style and size. Although, our pleasant experience resulted in not getting any of the dresses that we chose for the exception of 2. I had an awesome experience and would refer anyone to go to this location. This location is not close to where I work or live but the mere fact that Strelka provided such great service I will be returning for my flower girls dresses as well as the Mothers of the Bride & Groom. Even though I was unable to find my bridesmaid dresses. I would recommend this store and specifically recommend their stylist Strelka to anyone for any occasion. All in all a great experience even though I have to return to searching for bm dresses. I will never forget the exceptional service that was provided to me at David's Bridal-Mississauga. =o) read more

I came to David's Bridal to try on one dress that I had previously tried on in another store so I could show my new maid of honour and decide whether to buy it or not. I had such a horrible experience at the Mississauga David's Bridal. The place was so busy and packed with people that I felt crammed in a room with no room to move when I came out. They gave us 2 chairs for my entourage of 3 people. They didn't even attempt to find another chair. My consultant didn't even offer to help me into my dress. I had to ask her for the undergarments and to help me into a corset dress that I clearly could not get into myself. She never even came back to help me out of it. My mother had to go find her. I would never go back to this David's Bridal. read more

My bridesmaids and I had a great experience at David's Bridal Mississauga. Initially we were concerned that we wouldn't get the attention and service we required due to the high volume of clientele and the fast pace to which the consultants were working. Not only that but a few days prior my maid-of-honour had been put on a 28 minute hold when trying to book appointments and had to hang up and call back just to complete the task. To top it off our back-to-back bridal appointments (bride and bridesmaids) were started 30 minutes late. The Good News... We had an AMAZING, BEAUTIFUL and TALENTED consultant Monique R. Not only did she listen to what we wanted but she gave us educated feedback on materials and styles that would suit my destination wedding. Monique was patient and at no time rushed us even when the store had already closed. My bridesmaids found and purchased beautiful dresses they all loved. Though I did not purchase a wedding gown yet, Monique brought me out of my comfort zone to try dresses I wouldn't have thought about. and Now I'm excited to see her again and this time purchase my "WOW!" dress. Overall, Monique made our experience a great one. I would recommend her to every bride especially island brides!!! Thanks Monique!! read more

I went to David's Bridal needing a wedding dress off the rack as there was not enough time to order a dress. We went early on a Saturday morning (I recommend getting an appointment for when it opens as it was getting crazy when we left). Paige was our consultant and she was great! She was quick, listened well to what we all were liking or not liking, and encouraging to be realistic and keep the knocking some dresses out of the running. After trying on 5 dresses, she went back out to the floor to pick a few more. One of these dresses she picked I ended up buying! She chose my dress, which is a testament to her listening ability and knowledge of the floor. She's great at her job! I was impressed with the selection at David's. We were able to book an alteration appointment quickly. At my alteration appointment, the women were very supportive. My sisters tried on some bridesmaid dresses and were also able to find dresses! The staff were very kind and helpful and even allowed us to stay past closing time. Thanks to all the staff at David's Bridal! You made this experience enjoyable and efficient, for someone who really hates shopping! read more

I came into David's Bridal in Mississauga yesterday to get alterations done on a wedding dress I had purchased at David's Bridal in the US. Everyone was very helpful when I was trying on a slip and bra to go with the dress, and Vanessa who pinned my dress was amazingly helpful with advice when asked but not pushy at all. Thank you! 4 stars only because I was overhearing some of the other women helping brides with alterations and I don't know if they were quite as knowledgable and helpful. read more

DO NOT SHOP THERE ITS A NIGHTMARE!!!! on May 23, 2015 I ordered 7 bridesmaids dresses. I received 6 dresses on July 21 and one is to arrive before September 5th. One of the dresses received was the wrong size due to the staff at the store taking the wrong measurements. They advised us that my Bridesmaid is a size 8 when in fact she is a 12! Since July 30, We have been going back and forth with the store manager. First they ship in a size 14 in the hopes of shrinking it to the size 12 which their own alterations departments advised is not possible. Then they say well we can get one from the states. We have been leaving messages for them but, they have not been returning calls and we have been getting the run around as to when the replacement dress would arrive. Finally today, the receiving manager advised the dress is arriving on September 29, which is a little ridiculous considering my wedding is on October 4. this does not give us enough time for alterations and pick up before the wedding. the receiving manager promised that another manager would be calling in 1 hr to resolve the situation and yet again no one has called me back. this situation has not only been a great inconvenience but stressful. I am extremely disappointed in their staff's incompetence and the level of service we have received from a bridal store that is supposed to be reputable. had I known this I would not have ordered through David's bridal... read more

I had a great experience at this David's Bridal. The store is really nice and organized which I liked because I definitely judge a store based on the look of the inside. I was looking for a prom dress and the stylist assigned to me, Brittany, was so amazing and helpful. She was so kind and really made the experience personal which I think is great because there's nothing worse than going to a store and the associate is rushing you and not paying attention to you. So I really recommend this store and Brittany the stylist!!! read more

David's Bridal is a total joke. Out of all the places I've been this is the worst place you can go. You do not feel special here, you are just another 'number'. I've been twice now... hoping the way they treat customers is just a fluke... but sadly it seems to be their way. They had me scheduled for an appt at 2:30 and no one came to help me until 3:15.... I was about to walk out the door. My mother, sister and best friend were all in shock by the poor customer service... the ladies standing around at the front counter are useless... and have quite an attitude on them. I actually found a dress I love there but am SUPER reluctant to purchase it from them because of the service I had. I am going to try and find it elsewhere. My advice to you if you are going dress shopping.. go ANYWHERE else, because I guarantee you will be robbed of the 'special' feeling you should get while dress shopping. My advice to David's Bridal is to book less appts, have customer service and take the TIME to care about your customers. If I could go on forever about them I would.. cuz I have about 20 stories where I was treated horribly (btw I am not a diva.. just a normal gal trying to find a nice dress) read more

I went to David's bridal first and found a few dresses... but I didn't know what to expect and I didn't have the this is it moment. I looked around, and kept comparing what I saw to Davids. I bought my dress in June from David's Bridal :) Its beautful. But despite that, I have a few complaints... 1. They have a tendancy to lose your appointment, not sure how that happens, but if you lose it over the phone they will accommodate you. 2. They did the schedule for me, and said that I would need to order my dress in June for it to be ready for two alterations .. wedding in February. I ordered it, payed the whole thing up front before they order by the way... it arrived a month later...UH if you told me that it would have been so soon I wouldn't have needed to buy it in June. 3. They don't hold anything, so now I have had a 1500.00 wedding dress in my closet since July... and my first fitting is in November. So that's a big complaint, but at least I have the dress. 4. If you're going for the 'say yes to the dress experience' on tv...don't go. You get a little fitting room with many people jammed into the store. I didn't really care, not much of a princess. read more

Let me start off by saying David's bridal was not my first store of choice, I felt that my wedding should be less of a big box store event. That being said I gave them a shot and boy was I glad I did. The exquisite lady who has/is helping me, Telma was everything I could want and more. Telma listened to me and was very accommodating to all my needs. I even had a dress disaster, but luckily since Telma wasn't working that day, Janice was so helpful which made the whole situation a lot less stressful. I have visited Telma a couple times now and every time she is polite, honest, and generally really made me feel like my wedding was important to her too. Without Telma my bridesmaids and I would not look as amazing as they will now. Telma, with her product knowledge and generally great mind convinced me to get all my ladies outfitted there. I've been convinced to be a repeat customer. As people know weddings can be stressful I can only thank Telma so much for making everything seem so easy, all around an amazing experience. Thank- you Telma! read more

I purchased my wedding dress, as well as a dress that I wore to my shower and my maid of honour bought her dress here as well, so I've been in this location several times. The store itself is fine, the selection is great, there's a variety of price points so you don't have to spend a couple thousand dollars on a dress you'll wear once. This style of bridal boutique is also geared towards being more of a 'big box' type of store, rather than a frou frou boutique, which has it's good and bad points. Good - prices are reasonable,styles aren't too over the top, and it's pretty easy to get an appointment. However... My experience with their alterations dept was stunningly, head-shakingly bad. The work was fine, nothing earth shattering to do though. One girl I dealt with was pleasant enough, but on my second visit to pick up my dress, I had no one helping me get into it (except for my friend who accompanied me) and I stood there waiting for someone to acknowledge I was in the dress and see that the alterations looked good and actually do up the gown. No one did, I decided the dress was fine and my friend helped me out of it. Then the girl asks if I brought a garment bag to take it home in. It was presently in one of their garment bags. I had (wrongfully) assumed that spending hundreds of dollars on a dress, plus the other two dress purchases made prior would mean they would include a bag. Nope. I was told I could purchase one of their for $10 at the front. Ridiculous. For the sake of $10 you can't just include a bag? Your customer service means that little to you???? How very disappointing, especially given they are in the business of helping girls dress for one of the most special days of their lives. read more

The dress selection process, for women who be slim to average build is great! For women, who are older and above average not so much. I purchased them, one of my bridesmaids had to settle for the only dress with 3/4 sleeves they had in store. I wish, they made it so everyone even plus size had better selection. We, purchased one dress on sale for 98.00 to hem the bottom the alteration was $140.00 ( we decided to take them elsewhere and we paid 25.00) they really need to reduce their alteration costs way too high! read more

My mom and I were helped by Rachel C. She was very friendly and up beat. Unlike other sales women at prior bridal stores I had visited...she listened. She brought me several dress options very close to what I was asking for and did not pressure me to try on things that were nowhere near what I wanted. I found my beautiful dress! I did not feel any pressure to purchase anything whatsoever which made the appointment much more relaxed. I highly recommend this specific location and ask for the pretty brunette, Rachel. Thank-you for a positive and easy going experience! read more

On my first visit the lady was quite helpful and she actually got a dress for me. The dress was a good price. Then I went back for a fitting and the seamstress was so nonchalant and had no conversation. I was quite upset she never said anything like "Oh so what is your gown for?" I was stunned by the price of the alterations seeing as it was nearly twice the actual dress. I thought being a bridal salon I would be better off going there instead of a local seamstress. Ha! it has threads all over and uneven hem. Thank goodness it is on the bottom. When I returned to pick up the dress the lady was helpful and kind with kind words. It is an ok place for dresses but take your alterations elsewhere. read more

Back in June, I was at your location in Mississauga, Ontario, to pick up the bridal dress I purchased and for my bridal group to look at dresses. We found a bridesmaid's dress we liked and a dress for my junior bridesmaid. We placed the order that day. My sister was told to order a size 8 dress, and ended up ordering a size 10. The dresses came in in early July, though I had to phone the store to find out (no one contacted me or my girls to let us know). I wanted to book an appointment to try on the dresses and pick them up, and was reassured we had plenty of time to get alternations done. In the middle of July, I called to book an appointment for the end of July, and was unable to get an appointment prior to August 12th. Because I was getting married on September 2nd and alternations take four weeks, this was not going to work. We came to your store and tried on dresses on July 29th. Fortunately, the bridesmaids' dresses were fine, (despite the fact that the consultant told my sister to order a size 8. The size 10 ended up fitting her perfectly). My junior bridesmaid's dress, however, was another story. It was child's size 8 dress that was ordered, and the dress was so small, the zipper couldn't zip up at all! We were so flabbergasted, and the consultant insisted on getting the manager, Janice. We were so insulted and angered by her attitude, where she not-so-discreetly accused my niece of putting on substantial weight. This would be conceivable if the dress was snug, but the dress was just not the right size at all! Further, my sister would know if my niece grew, as her regular clothes would also now be too small! Because the dress we had was only available up to a size 8, we had to order a whole new dress. Janice kept pushing other dresses on us, and did little to truly help us out of our situation. We ended up having to purchase a second dress. Her original dress was lapis, and we ordered her a white bow. Now we had to change the dress to a white dress, and needed to change the bow to lapis. No one at your Mississauga location contacted any of the other stores to see if they had a lapis bow - I had to call all the ones within Canada and the Northern States myself. Because there was no lapis bows available anywhere else (and the store was not returning the white bow), I was told I should bring in the sash that went with my dress and use it for my niece and that I could purchase a new sash. Seriously? Take it off the brides' dress! I really think the management team should have done what was necessary to make the situation right. We were told that we could purchase a piece of scrap fabric they had in back, that wasn't even the right shade for $16. After all that, my niece had to come back for alterations, and because we were forced to buy a larger dress, alterations were needed. We were then charged another $90 for alternations! We weren't even made aware of this, as the pricing for alternations are tucked away in the changing rooms. My sister and I were SO upset, that we wanted to file a complaint but were concerned that this could pontentially jeoperdize my niece's dress coming back on time and in proper form. Finally, on August 21st, the dress came back correctly done, but had cost as much as my dress by then. We were not provided any apologies by the management team, rather accusations and suggestions that it was OUR fault for the situation we were in. Had the measurements been done correctly by your staff at the beginning, the situation could have easily been mitgated. Fortunately, my sister had the foresight to see that the size she was being told to order for herself was incorrect, and took matters into her own hands by ordering herself a size 10 rather than a size 8. I am extremely disappointed with the customer service provided on site. It seems you get so much business there, that you don't care about the actual customers that shop at your store. I am highly recommending all my friends to never shop at your store, to avoid the same situation happening to them. Thank you A Bride, Whose Only Wedding Stress was shopping at David's Bridal read more

I have got to say I had an overall awesome experience with David's Bridal. We had a complete David's bridal wedding - me, my bridesmaids, flower girl and mother of the bride got our dresses at david's, and the groom/groomsmen got their suits at moore's. Every time i went in I was greeted immediately and was treated wonderfully by everyone i dealt with. My only issue was that my alterations I found to be pretty expensive (especially when comparing stories with my other friends who went elsewhere with similar alterations needed) - the price wouldn't be so bad but it was the shock as the seamstress didn't tell us any of the costs as she was going along, just sticker shock at the counter. That is the reason for 4/5 - i will recommend the store to anyone who asks... found it perfect for my budget, and as a plus size bride, it was refreshing to have samples that i could actually put on! Thanks! read more

I was pleasantly surprised by Davids Bridal in Mississauga. They have a nice selection of dresses for all shapes, sizes and price points. My consultant Maria was amazing. I was not entirely sure what I was looking for but I described my likes and dislikes and she went around the racks with me selecting dresses that fit my descriptions. She was extremely patient helping me in and out of dresses and re-trying the ones I liked. Maria was even able to change up the skirt I wore underneath to change the style of a couple dresses from mermaid to A-line. Even though I ran over my allotted time I never felt rushed or pressured to make a decision. They were very accommodating and I ended up saying yes to a dress!! read more

When I called to book my appointment they asked me for my wedding date. When I showed up for the appointment they told me it was too late to order dresses. I wish I had known that before I drove to Mississauga. read more

I went to David's Bridal with my special needs young adult daughter. Laura (sales associate) and Janice (manager) not only found the perfect dress for her but made the whole time fun for all. There was no problem when she kept disappearing into the "bling" section and we took our time trying on multiple dresses without any pressure. Laura made sure the dress would be comfortable and my daughter looked beautiful. It was truly a positive experience from start to finish. read more

I had my first wedding dress experience at David's Bridal in Mississauga. From the moment we arrived, they were rude. I had signed up for my consultation at a bridal show, and the representative there had scheduled me and did not explain my appointment would be cut short. The lady who greeted us at the door told me that my appointment would be cut short or I could leave and come back. I explained no one had told me this at the time of scheduling, but that didn't matter. I decided to stay. The girl who greeted me and would be assisting me for the duration of my appointment looked me up and down and then referred to me as a "binder bride". I had merely brought a notebook with examples of what I wanted. She failed to bring me a single dress that fit what I was looking for. She even joked about one of them looking like a fisherman's net and it matched my tattoo of an anchor. At the end of the appointment, she threw my sheet on the floor and walked away. When she returned and I asked if she needed to hold on to it, she said "oh..yes. Well I am VERY forgetful, so thanks for reminding me." She then proceeded to place it on a near by chair and walked away. I was very disappointed and I will never return there. Nor will any of my friend and family. read more

The service was a bit sub-par. I had an appointment with a designated person. She never appeared and after a bit of a wait I was given a new person. She was nice, but not very intent on helping me find a dress. She brought over about 8 dresses based on likes and dislikes. We found one that was "OK" and wrote down a few details about it. Then our associate disappeared. She was paged when we were spotted wandering the dress aisles by ourselves. I did end up buying a dress - we picked it off the clearance rack all on our own. Great selection, not such great service. Good prices for the quality - which is OK but not amazing. read more

Definitely not a fan! They get you in and then the pressure starts. They are all on commission so they are very aggressive going for the sale. They also want to get your order before you can shop around. From my experience, there is much better value elsewhere. They have some cheap dresses and I mean CHEAP! dresses. The salesperson brought me a "new arrival" and the sequins and beads were all over the floor when she took it out of the bag. I pointed it out and she said I could fix it with a glue gun!!! No thanks. read more

I went to this store looking for a mother of the groom dress. When I walked in a nice woman said hello and what are you looking for today I told her and she pointed me in the right direction. I then met Natasha Thompson who then asked me what I liked in a dress and I told her and she found some dresses that looked just amazing on me but I fell in love with one as soon as I put it on. Natasha picked out a dress that worked with my body, I am not a size small. I found Natasha to be kind and very good at picking the dress that worked for me. The regular price was good, but the dress I fell in love with was on sale. I found the prices very good, the dresses well made, the store clean, and girls in the store very nice. I want to say thanks to Natasha for all her wonderful help today hope you all check this store out. Relax when you go in you are in good hands. THEY ARE NOT PUSHY read more