Do not use these people. They will not sell you parts. I needed a part very bad but they could…read morenot come out for 4 days. I pleaded that I would install the part my self but no they would not help me. Call someone else.

Julie, who I interacted on the phone with, was efficient, true to her word and very helpful. Tony,…read morewho did the work on my garage door was personable, honest and knew what he was doing. They said what they could do and when. They did as they said. My garage door wouldn't open and despite parts in short supply they fixed it! I'd fully endorse / recommend them. John Gleason - Lake Lure

Michael the owner of L&L was the first to respond and was able to get to me rather quickly, as my…read moregarage door and opener where having some real issues. He was prompt to the time he said he would arrive, professional, knowledgeable, and made sure that everything was working perfectly before he left. I also thought he was very reasonable for all that he accomplished while he was here. I would highly recommend and I will absolutely use him again if I need help or service.

From the owner: With 23 years of experience, we offer unmatched customer service for all service and repairs…read more At L&L Garage, we offer a comprehensive range of services and high-quality parts to ensure your garage door is operating smoothly and reliably. Whether you need a quick repair, a full installation, or routine maintenance, our skilled technicians are ready to assist you with expertise and care. We take immense pride in our commitment to exceptional customer service. Serving Asheville and surrounding areas, we aim to deliver the best experience in home repairs. Contact us today and let us show you how our dedication to quality service can make all the difference for you and your garage door needs. Your satisfaction is our priority!

Hometown Garage Door charged me $1,185 for a Wayne Dalton conversion to a standard torsion spring…read moreon a double door, a job which should have cost $350-400. I've been suckered!!!

Requested service for garage door that was sticking/failing to lift. Asked for technician to call…read morebefore arrival. He did not call as requested but did come at the time promised. Our stated request was that we wanted the door to work but did not want to spend a bunch of money. Took a quick look at the door, cables and springs (less than 3 minutes total), then said we needed a new springset including cables and would contact his manager to get a price quote. Contacted us back the same day with a price of $4800 but then offered to replace the entire door with 'new everything' for $5500. I was surprised at the cost and figured I better get a second opinion. A competitor came out the next day and who checked the springs and said they were totally fine and did not need to be replaced. He did replace a frayed cable for $80, replaced a roller for free and inspected the motor mechanism which very clearly had broken gears. He offered to install a new lift motor for $700 but said if we ordered a part on Amazon for $50 he could probably install it in about 10 minutes and could save us some money. He spent about 2 hours and charged $168 total. He said if we did ever need to replace the springs, they would be about $1200. He helped identify the gear replacement part on Amazon which we ordered and he'll come back to install this next week. Still waiting to see if the door works next week (that will seal the deal and I'll be glad to write a positive review for him). I called the technician from Hometown Garage Doors to followup and let him know that it was not the springs after all to which he responded that he knew that and was only going to replace the springs because the cable needed to be replaced (the one the second tech replaced for $80). I found the technician to be dishonest in the initial assessment and didn't want to own up when he was called out. Would not recommend working with this company based on our experience.