Great and fast service for my repair. Quote was given quickly and repaired as I shopped in the…read moremall. Will use them again when jewelry repair is needed

I needed a repair for a beloved locket that I wanted to take with me on a family trip. They made…read morethe repair in a matter of minutes. I will certainly use them again!

Really nice items & excellent repairs. I've had quite a number of repairs all of which were nicely…read moredone.

I hate to leave a negative review, so just read this as a warning- Watch repair? Sure- But if you…read morehave a vintage actual CLOCK, I'd recommend you go elsewhere- Here's my experience: I have a Fashion clock from 1869 that has been in my family since its initial purchase- It was left to me explicitly by my Grandmother, who told me when I was a child a bit morbidly that she was going to "be in the clock" for me after she died- It has kept time for my whole 53 years with no issues, other than the clapper on the bell losing some of its strength- A couple months ago, it would stop working after 5-10 minutes of being started/wound- I contacted Memphis Mean Time and was assured it was definitely in their wheelhouse to repair- Just driving it there gave me a bit of anxiety because it had not left my possesion EVER- I dropped it off and was explained that the bench fee just for diagnosing it was 50$ and repair could easily run over 500$- As this was a family piece of more sentimental value than ANYthing in my possesion, including my house, of course I agreed to the terms, which were confirmed multiple times upon me (I guess I should have dressed nicer)- So, after a week or so, I get a voicemail informing me that the clock is "not fixable" and I could come pick it up- Hearing it was "not fixable" was extremely distressing, as it had worked non-stop for my family since the Civil War- So I went to pick it up, and a different gentleman was behind the counter- He told me his tech was out on a job and was unaware of my work order, and I could "look around" for my clock- It was on the floor behind me on its back with its middle spire missing- He gave me a blank look when asked about the spire, so I wrote a note to the tech about said missing spire and left with my clock- As I drove home I noticed the second hand post was touching the clock face and wondered if that could be causing the malfunction- I got home, adjusted the face so it wasn't up against the post, and the clock started working again, and has solidly for the past 3 weeks- So it was NOT "unfixable"- I didn't get a call back about my missing spire so I sent a text to the tech- After sending photos of me in the with the clock en route to their shop with a red arrow to the spire, he told me he'd look for it- No contact back, so the next day, I contacted him and was sent a picture of a brass spire that of course wasn't mine and was nothing like my clock's missing piece- So, after a week of back and forth communications, always initialized by me, Im without the center spire on my clock- Despite multiple family moves over the past century and a half, this clock has remained intact and working- Until I took it to Memphis Mean Time, handed them 50$, and was told it was "not fixable"- So if you have a watch needing a battery, go for it- Otherwise, I'd recommend you look elsewhere until these guys get their act together

We had the privilege of meeting and working with Joshua Mills to create my engagement and wedding…read morerings. I recommend him to anyone and everyone who is looking for a special piece of jewelry. He is inviting, warm, knowledgeable, and incredibly compassionate - I'm nervous by nature and he assured me that everything would be perfect and this process is going to be exciting. This couldn't be more true. My boyfriend just ordered the engagement ring and I can say with absolute certainty that this experience would have been 100% different without Joshua's guidance. He gives phenomenal customer service, has a knack for design (he sketched out my dream ring the very first time we met - I didn't even know I had a dream ring), and it doesn't feel like he's trying to "sell" us anything. We went from clueless to confident after meeting with him just a couple of times. We haven't known him long, but my partner and I would both consider Joshua a friend. He is talented, incredibly patient, and is still providing us with an amazing experience during such an exciting moment in our lives. I cannot thank him enough.

Awesome customer service, and a great selection. I think the red in the Caviar Collection of Lagos…read moreis the prettiest! Hands down! It's so beautiful and unique. Go by there and see for yourself! They are great at helping you and awesome on a regular day answering your questions.

I had five watches that had been sitting unused for years, and James replaced all the batteries. He…read moreeven rebuilt the entire movement in one of them while we waited, which was impressive since I expected to have to leave them behind. He was very kind, explained everything clearly, and even cleaned the rings I was wearing. He is incredibly sweet and thorough, and I will definitely be back. He also had some lovely pieces in his showroom. I would highly recommend him.

I took an antique ring and an earring that needed soldering repair, those were pieces that I had…read moreinherited from my mother and were very precious to me in more ways that one. James, understood the situation and took extra care to make sure that both items were perfectly repaired and in no time. I am so glad to have finally found someone in town who can do a good job and promptly, no two plus weeks wait. Maya Jewelry and watch repairs is the place to go!

I like Quality Jewelry & Repair. I've taken several items in for repair that's done while you wait…read more I've purchased of couple of pieces from the display case which has amazing jewelry at an affordable price. Recently I had to put an item on layaway that they worked with me until I could get it out due to unforeseen circumstances bout my transportation? Very much appreciated. And to add a bonus, they're 5 minutes from my home. Lol I highly recommend this business for your jewelry needs, whether repair or purchase. I absolutely love my necklace.

I went by Quality Jewelry Repair today (3/6/25) to see if they could put another band on my new…read morewatch, and was believing that it would cost more than the watch itself. The Jeweler, Kevin, took a look at it and gave me a price far below what I thought. He gave me a price, but I had to wait because of other customers before me. That gave me an opportunity to meet and talk to another veteran and share our "war stories" :) When I left I was very*** very satisfied with his work. I will recommend this jewelry store to my family and friends

I was told by Yelp that this company could help me get my watch band sized properly. They reached…read moreout to me and asked me to send them pictures of the watches and their bands via e-mail. I did that and have never heard anything back from them. If you enjoy wasting your time trying to get a problem you are having not fixed, these are the guys to get in touch with.

I had a great quick experience. The lady had iPhone cases for the X, which is an older version of…read moreApple phones. Cases were between $23 and $25 which were a good deal. Tempered glass is $15. I bought the privacy screen. She changed my screen in less than 20 seconds. I was in and out. Please come by.

Very personable. I felt like i was treated fairly. I was happy with the outcome…read more Nolan is a great young man that will take care of you. While i was there to sell a diamond ring, he buys gold and makes custom engagement rings. Located in Clark Tower on Poplar in east Memphis

Nolan is a Master! He runs a first class operation, we interviewed four other jewelers prior to…read moreselecting to selecting him to create an heirloom piece for our daughter. He evaluated our diamonds prior to creating the 3D rendering. He listened carefully and delivered a model perfectly for our family diamonds and the vision we had for the piece. The finished product is absolutely stunning. We went from conception to reality in about a months time, and under budget. He has definitely earned dour business!