I had them do a set up on a garage sale guitar I picked up for $15. Loved he results and my son…read moreused it for guitar class all season. New name new owner. This one actually has the doors open. Prices seem on the spot. Some cool custom guitars made in New Hampshire.

Scott is the most unprofessional owner I've ever come across. I originally brought my guitar into…read morehim on a Saturday because I was getting fret buzz on my acoustic electric. He told me it just needs a neck adjustment and it would be $35 and it would be done on Tuesday. The guitar is only worth about $300 but Scott assured me it would be like new once his tech works on it. Someone else called me on Tuesday and told me that it's not just the neck - the frets need to be filed down and it would be done the following Tuesday because the tech is only in once a week. The price would be $80. I should have just bought a new guitar at that point but it was already there so I agreed to wait a week. I called every week for a month and they kept telling me it would be done the next week. Finally, after a full month of what should have been a 3 day job, they call me and tell me it's all set. I go in and tell Scott that I'm frustrated that I waited a month when he and his workers promised me a week. He was condescending and rude and told me that I should have known a job like this takes a long time. An employee brought my guitar down and started playing it and it still had fret buzz on the top two strings. The tech told me to bring it back next week and he'll do more work to it. It's been a week now and the buzz is back on all 6 strings worse than ever so I'm not bringing my guitar back there. Now I'm out $80, didn't have a guitar for a month, and my guitar is worthless so I have to buy a new one. I'm in spitting distance of Smash Music and I'll never go there again because of Scott's unprofessionalism, carelessness, and lies. I'll be sure to let all of my local musician friends not to support this guy.

Amazing. A true musicians resource. Everyone is helpful k owed able and friendly. Any musician at…read moreany level will be pleased with the service and care they will receive here.

I bought an instrument from them on Reverb…read more I even agreed to buy a used gig bag they had on their site for $20, since the electric sitar that I purchased didn't have one The next morning, an hour before the store opens, "Paul" tells me to hold off on buying the gig bags because they can't find the instrument that I bought! He suggested I put in for a refund. I was not going to be the one to break the deal and I told him I was not interested in a refund, I wanted the instrument they sold me and was bought and paid for. A short time later, Paul tells me they looked all over and can't find it and sent me a refund anyway. They had the instrument when they took pictures of it and posted it on a Reverb two months prior! It was an oddball Electric Sitar/Guitar Did they think it might be rare or a prototype? Did someone offer them more money? Did they keep it for themselves? Did an employee steal it? I asked them to check with all of their employees and any surveillance footage, sales records, etc. If I had a music store and an instrument was missing, I would be raising heck! Especially something already sold, bought and paid for by a customer! I will never deal with this place again and I hope that no one does. Do so at your own risk!

I brought a Gibson J45 acoustic here for some work. They did a great job for a very fair price…read more If you need a new instrument, lessons, or guitar repairs - I'd highly recommend NH Guitars. These are very cool people.

I brought a guitar, amplifier carrying case and wires to sell. I bought this whole set up for my…read morechild that showed some interest. Needless to say, it stayed on her wall for almost two years completely untouched. I finally wanted to get rid of it. Brought it to NH Guitars, they tested it all, looked up what the going price is and offered me 65% of what it's worth. It was fair for both of us! Very friendly and knowledgeable and very fair people to do any buying or selling.

It isn't just buying a piano at Darrell's...it's the entire experience of being guided toward…read moreadopting an elegant musical instrument and integrating it into your life. The expertise at Darrell's is unparalleled. We made two visits, and Adam greeted us with a warmth and vast understanding that strengthened our knowledge and helped us to feel, always, that the decision was up to us. We purchased an exquisite pre-owned piano, which arrived in pristine condition, delivered by Adam himself (and colleague). His follow-through from beginning to end is the kind of customer service one always hopes to have, in every exchange. Highly recommended.

I went to this store looking for a Clavinova. Adam was amazing and spent time showing me a CSP-170…read morefrom his inventory. The attention to details and exception customer service was refreshing. I purchased the unit and could not be happier. Great sales and service. Will do business again. Very honest and open.

Craig was super friendly to deal with. He was very knowledgeable with the instruments and has dealt…read morewith all the surrounding schools, so he knows the demand and the importance of a quick turnaround. He set a date and stuck to his promise. He not only went through and polished off my son's Bach Stradivarius trumpet, but he also worked out the dents on the bell to bring it back to a 'next-to-new' condition. He even delivered it to my son's work right down the street, which was an added bonus. Craig, and Oleary's Musice Center comes high in my recommendations. Support a local business and see the difference your customer service experience can be.

I took my trombone there for repair in January, 2019. The owner never contacted me, so I followed…read moreup to find out if it was done. He kept making excuses. He set up times that he would be travelling near my home so I didn't have to drive the hour to his shop, but he would never contact me to meet or make excuses at the last minute. He stopped answering when I would call or text, and would not reply to me. I finally had to send a letter threatening to contact the NH State Consumer Affairs. The owner contacted me after that with a total BS excuse. He put me off for over a week until he finally just shipped it to me. I got it twenty-one months from the day I dropped it off. AND HE NEVER EVEN WORKED ON IT!!! I absolutely do NOT recommend this business.

I've wanted a Mann Made wraparound bridge for longer than I care to admit. Never met him, spoke…read morewith him by phone briefly only once years ago. John was always available to answer questions, and his email response time was same day. The bridge arrived today and is everything I had hoped for and more. Absolutely beautiful work, and without going into detail, John had to do something extra on this to make it work. In short, he's a stand up guy, and delivers what he promises. Whether you're looking for one of his custom parts to upgrade or considering buying a PRS from John (he has a long and positive history with Paul Reed Smith personally), do not hesitate. Thanks, John...I'll be back.

"Sorry you feel that way" -- John Mann…read more Update: John made a comment on my Google review (screenshots below). He has also chosen to comment on my Yelp review and referred to me as a "vindictive, angry young man" rather than answer the actual concerns I had raised. I saw they had a listing for a used retail display rack on Facebook. I expressed my interest and explicitly stated that I was on my way and that I would be able to provide an accurate ETA soon enough. I live in Maine and traveled an hour and thirty minutes away. I was 20 minutes away and ready to send my ETA, but before I could, I received a message that the rack had been sold. I was not told or informed that anyone else was interested or on their way to pick it up. I contacted John Mann with the hopes that he might understand the situation and provide any type of apology or explanation for the inconvenience. I was frustrated by the situation but hoped it was a misunderstanding and was willing to give John the benefit of the doubt, that he didn't know I was on my way. Instead, he says: "Sorry you feel that way." He never told me at the time that it was an old listing posted by mistake. He only offered that explanation after the reviews were public. He had the opportunity to clear up any miscommunication privately; however, he chose not to do so. Had he apologized for the inconvenience at the time, when I stated how the situation made me feel, I likely would have let the situation go. Instead, he took no accountability for his mistake, ignored my actual criticism of him, and shifted the blame onto me for no reason other than to save face.

My son has been taking guitar lessons for the past six years and he just loves the place. His…read moreteacher is so passionate about the guitar and it shows in how he plays and teaches. We really like his teaching style. We always look forward to their student concerts - love the atmosphere and how each performer receives tremendous encouragement. Highly recommended! -Mani

Both of my children had been taking music lessons at North Main for over two years. We stopped…read moretaking lessons there in favor of something more local since we moved and as the old song says, you don't know what you've got till it's gone. The educators at North Main are not just well versed in music, but they're professionals. When we had lessons scheduled for 6:30, they started at 6:30...not 6:40 or even 6:50! The instructors knew how to make music FUN for our daughters- they practiced during the week and they couldn't wait until the next lesson. When we first signed up it was explained to us that if we missed a lesson for whatever reason that makeup lessons weren't promised, yet on the occasions that we did miss a lesson due to vacationing, sickness, whatever, they always managed to fit us in at another time. We tried two other places (that shall remain nameless) and the instructors were not in North Main's league. The owners didn't seem to care about anything but money. The kids were nowhere near as motivated or interested. Lesson learned: when I asked the kids if they wanted to go back to North Main Music one of them literally started jumping with joy. We had to wait a couple of weeks for spots to open up and everyone was delighted when we finally got the call. They even asked one of their students to switch time so that my kids could take lessons at the same time and the student was nice enough to agree. It now takes us an extra 20 minutes or so each way to drive to North Main Music but it's well worth it. Thanks, guys!

My daughter is almost 12 and just starting an instrument. We enrolled at Let's Play Music. She was…read morea little apprehensive, but her instructor Kate is absolutely wonderful!! Kate is very consciencious of my daughter's style of learning and quickly put her at ease!! Also, I was amazed at the monthly price for a weekly 1/2 hour solo lesson!! What a bargain!!!!!! I am very pleased that this great opportunity is here for the kids in Derry and surrounding towns!! Thank You!! Karen R.

If you are looking for music lessons, this is the place to go. Sinclaire is our music teacher. She…read moreclearly loves her job because it shows! The office is very responsive and they have always been flexible with us when life happens.

What a great place and the best service! Located in downtown Methuen and couldn't be easier to find!read more

Lessons from top educators . Service and set ups are on point and inexpensive. Jack has a great…read morerange of used equipment that is always changing . I check in often and always leave with a smile and something . Great value