Lovely stay at this property. No issues, no complaints. Everything in the room worked, the bathroom…read moreand room itself was very clean, quiet, comfortable. Checking in and out was a breeze. Another reviewer mentioned that the local supermarket, Publix, is within walking distance and you have to go under the freeway to get to it, but that's not a problem. We felt safe at night walking in this area. The streets are busy, but the crosswalk signals make it easy to navigate. There's a Subway sandwich place in the same area as the Publix, so as a vegan I was able to get a Veggie Patty sandwich instead of trying to cobble something together from the Publix supermarket. Very handy.

I came here today for a (thankfully) brief work meeting. It probably took me.longer to get here…read morethan the actual meeting. I was lucky to get a spot right in front behind handicapped parking. . The hotel is clean and modern. I was only in the lobby, the snack store and the conference room. This hotel has been here a while. I remember going to a couple events back in the 90s here. Well, one part was kind of boring and bland and that was the conference room. Just not as bright as it could be and it had outdated furniture. The snack store has a lot of var

We have stayed at this location twice already. I lived in Davie for 12 years but have moved way up…read morenorth in FL. Hubs chose this hotel the first time since he was in SoFL taking care of several jobs and I met him later in the week so we could attend our annual ophthalmologist exam. So far, it was the most well rounded Hampton Inn we have been to over the last couple of years. Our first stay was great overall. The guests were mostly older and it looked like most of them were going on or coming off cruises. They have a shuttle I believe for the port and airport here. It was peaceful and not noisy. The breakfast was very peaceful and fully stocked, even until the end of breakfast time. The only issue I had was I had tripped on the sidewalk curb and cut my toe. The sidewalk curb was not level to ramp, which made it dangerous for both someone walking or in a wheelchair. Our second visit was for a baby shower. Even though the party was in Wilton Manors, we decided to stay here again due to it being central to most places we would be visiting during our stay. This time it was a little more noisy and had more traffic. Still not horrible. Breakfast was super busy and this time we had to wait for items to be replenished. The staff was gracious enough to give us a later checkout, which we greatly appreciated. We will most likely stay here again if the price is right.

It is not a hotel, it is a motel at best! Room is filthy, at…read morefirst ,when you enter the room you are overpowered by the smell of bleach that irritates you then after a while a musty smell follows, I am very disappointed , you pay over 300 dollars to get a restful sleep, you get nothing but uneasy stay, avoid by all means, what a shame! Also shower is dirty and lacks the basics

If I could give it a 0 I would. What a shit hole....roaches in the room, dirty floor..looks like…read morethey never cleaned the room. So gross!!! Do not stay here..

Stayed at this hotel for 6 nights and my experience was not great. The bed was lumpy and not…read morecomfortable. I only received housekeeping one day and had to request it and when I did get housekeeping they replaced one of the towels and didn't even change the sheets or the make the bed. Another thing was that this hotel must be used for housing displaced people as they were a lot of people going in and out with bags full of groceries and household items and weird people waking in and out. The hallways were littered with dirty towels and trash. Would not stay there ever again!!

The Sheraton Suites Fort Lauderdale West has a very nice lobby, and the front desk staff were…read moreexceptional--friendly, professional, and welcoming. The size of the suite was perfect and offered plenty of space, which we appreciated. Unfortunately, the rooms are very outdated and in serious need of renovation. The carpet was worn and clearly needs to be replaced. The lighting is old-fashioned--you have to reach up into the lampshade to find the switch. The wall outlets were a big issue: out of six outlets in the bedroom, only two would hold a plug, and only one worked in the living area. One of the room telephones didn't have a dial tone either. The biggest concern was finding a roach in the room. We called the front desk, waited almost an hour, and had to call a second time to get someone to come to the room so the issue could be documented. That delay was very frustrating. When checking out, we informed the front desk again. They gave us 10,000 points, which essentially covers a very basic, low-tier hotel room--after we paid a premium price for a suite. While we appreciated the gesture, it felt inadequate given the condition of the room and the pest issue. Overall, the staff were great, but the outdated rooms, maintenance issues, and slow response to a serious concern made this stay disappointing. This property needs significant updates to match the price and brand expectations.

I stayed at the Sheraton Suites Fort Lauderdale Plantation for a work trip and overall had an…read moreamazing experience. The hotel is in a really great area, which made everything super convenient. Customer service across the board was excellent. At check-in, there was a small hiccup because I had a card on file and didn't realize I needed the physical card. It was a bit of an issue at first, but the staff handled it professionally and we got it resolved without much trouble. When I first entered my room, it felt very humid. I used the app to message the hotel, and within a few hours they addressed the issue and the room improved significantly. I really appreciated how responsive they were. One standout moment was ordering coffee from the Starbucks/bar area -- the customer service was incredible. The employee made my coffee with so much care and positivity; you could truly feel the pride he took in his work. We also hosted a work function at the hotel. The food was solid (hotel food done well), and everything was well stocked -- coffee, water, juices, and more. We had a happy hour as well, and the bartenders were absolutely amazing. Great service, friendly vibes, and very attentive. Even during checkout, every staff member I interacted with delivered top-tier customer service. I hadn't seen some of those employees before, but every single one was awesome -- truly a 10/10 experience. I'll be staying here multiple times this year, and I'm genuinely glad our office chose this hotel. Can't wait to come back!

I'm convinced the best value hotel rewards program is Hyatt, and it's not even close. Spent 19,000…read moreHyatt points for a 2 night weekday stay at the Hyatt Place in Plantation, Florida during February, and it ended up being just fine. My brother and I had 2 nights between a Fort Lauderdale cruise and a Miami one, so decided to spend it bumming around in Fort Lauderdale. This property ended up having the lowest award category level (level 2) in the Fort Lauderdale area, meaning it is 9,500 points per night. Rooms were going for a bit over $300 a night, so a real good value in point usage, in my book. We arrived quite a bit earlier than normal check-in and was informed that early check-in was an extra $30. Ended up getting it waived because of loyalty status, which also provided a couple of free bottled waters each day. The rooms here are large, almost 375 square feet, with a desk and sofa bed, along with two doubles. The room has a safe, small refrigerator, and a electric coffee machine (useful to heat up hot water), but no microwave. The mattresses were fine (thinking they use foam mattress toppers...very, very soft). The heating/cooling worked fine throughout our stay. The bathroom is old style, with the toilet and shower/tub behind a lockable door (very small room where with the door open, there is no space to move). The shower had decent water pressure and had plenty of hot water. The sink is part of the main room, which is an old style design. Breakfast is included, and we tried it once. It was OK, with 2 hot dishes (scrambled eggs and chicken sausage). It's not a particularly large area to sit, and as expected for a Saturday morning, it was quite crowded. The property does have an outdoor swimming pool (did not try) and a small gym. The equipment wasn't good, with the elliptical seeing much better days (squeaked with any movement), and the treadmill being just flat out broken. The location is close (walking distance) to the Broward Mall which has Macy's, JC Penney's, and Dillard's as anchors and a Regal Theater. There is also a close by Target, where we picked up supplies in preparation for the final week of cruises.

We loved our stay here for sure clean place rooms are very roomy and breakfast was also good and…read moredecent options as well.

I want to give this place more stars but I did find some factors that were upsetting to me. We…read morearrived our first night at 11pm after driving for almost 5 hours and ran out to get food. When we returned, we really settled in and checked out the room. I wish I took a detailed picture but the first odd thing was the shower door. There was only half, with the other half completely open. We took our dog out for a walk and I found a dying baby bird on the ground in the parking lot, which I was unable to save and did not sleep well that night. I mention that because when we were leaving upon checkout, there was a different dead baby bird right outside the side door of the hotel. The air conditioning was not cold enough and it definitely felt humid at times. When we were showering, water flooded the bathroom because of the one door. Then the air conditioning unit was leaking water/ condensation really bad so we put all our used towels there to soak it up. Hubs works in HVAC so he informed the front desk when we were checking out. The breakfast was great at this location! They had so many Udi's gluten free products and they had croissants!! We only made it down to breakfast one morning unfortunately but we are considering this hotel when we visit again. The hotel was not noisy and neither was the surrounding area outside.

Beds were very comfortable hair all over the shower breakfast bad the front desk was nice elevator…read moretoo slow. I could jump off the roof go to the hospital heal up and be downstairs faster than the elevator

This was a nice hotel located in Plantation, Florida and about 15 minutes from the Fort Lauderdale…read moreInternational Airport (not including traffic). There was ample parking. The rooms were nice, your standard hotel. It had free wifi, outdoor pool, gym, and The Bistro which is a cafe. We stayed here for a week because it was a central location for us. We have friends and family in the area and it was convenient. There are many amenities nearby too. The hotel was quiet at night. The beds were comfy. The television was decent with channels. We had two queen sized beds. Overall, it was a nice stay and we'd stay there again.

Stayed here for one night and had a fine experience. Nothing major was wrong. A few minor…read morecritiques: there was a pretty big gap under the door to our room that let more light and sound in than usual. I wish there was a door separating the mirror/sink area from the sleeping area because the bright light/noises of getting ready disrupts others trying to sleep. Lastly, I wish we had been informed of when the restaurant closes for breakfast when we checked in.

People and all staff are nice, kind. Hotel is clean. Carolina at the Front desk is more than kind,…read moreempathic. Young people at the Bistro are the nicest and friendly. Is nice Hotel to stay with your family, close restaurant

Time to crash out, breakfast isn't cheap but its location was fantastic. Beds are little firmer…read morethan what I wished for

I had a fantastic stay at the DoubleTree by Hilton Sunrise - Sawgrass Mills. As a Hilton Gold…read moremember, I was pleasantly surprised with an upgrade to a King Suite, which was spacious, comfortable, and extremely well maintained. The bed was one of the most comfortable hotel beds I've slept in, and the room was quiet, making for a great night's sleep. While the hotel has some history and character, it has been well cared for and offers a refreshing change from many newer hotels that all feel the same.

Sooo... you would think that all of the times I have stayed here, by now I would have learned my…read morelesson. But alas, I am hard headed. This Double Tree is located on Sunrise Blvd in Sunrise Florida. It is right across the street from the Sawgrass Mills Mall which is in walking distance. Both rooms I reserved on the 8th floor were dated with a fair amount of wear and tear. Still the rooms were kept clean. Guest services here has been hit or miss in the past and this visit was no exception. I reserved two rooms and my room went without incident. I reserved both rooms for a two day stay. For some reason, they checked my guest out of their room and had them recheck in. No explanation was given and I only found this out after leaving the hotel when I received extra charges to my credit card. When I called the hotel, their remedy was to send me the invoices and have me figure out what charges were wrong. When I looked on the Hilton app where I reserved the rooms and paid, they had altered my reservation so at that point I had no idea what the original charges were. Since I don't work there, and I can't see what the original charges were, I have no idea how I am supposed to figure out how to make sense of any of the emails they sent. The person who I talked to on the phone was apologetic, but the remedy was not satisfactory. To make it worse, this is not the first time I have had a similar problem with this specific location. I would have given 1 star, but am giving 2 because I had had a problem before and didn't learn from my mistake. I promise I won't be making the same mistake again.

Despite all the negative reviews posted, I had quite a pleasant experience here so this will…read morereceive a 5 star review from me. The rooms seem very recently renovated, the bathroom and room were immaculately clean. The beds are very comfortable and AC settings worked well to keep the room vented. The reception and breakfast area are cramped in space, as well as the parking lot which have tight spaces, but this didn't really bother me. There is an employee named Yameena who prides herself on serving breakfast here, and she greeted every single guest brightly in the morning and attended to any of their needs. For the convenient location, the pricing, and the overall cleanliness of the rooms, I would definitely return again if I need a place to stay in the area.

The bad reviews terrified me so much that I nearly cancelled. I read the Yelp reviews after I…read morebooked through Expedia. When I arrived I thoroughly searched the room, couch, and mattress before bringing luggage in. I saw zero evidence of bugs and the room was impressively clean! I was relieved to see how clean the room and hotel were. The staff members who I interacted with were beyond welcoming and attentive. Very impressed! There was some noise from neighbors but nothing excessive or out of the ordinary. Bed and pillows were memorably comfortable. The parking lot was limited and when I returned to the property after a concert there were no spaces left. I had to get a pass from the front desk to park at the neighboring Wawa. Not a big deal just something to take note of. Breakfast was a nice variety of food and beverage options. Hot foods included egg white omelettes, turkey sausage patties and home fries. Oatmeal, pancakes, cinnamon rolls and pastries. Fresh fruit, cereals and all the beverage choices you'd imagine for breakfast. The coffee was available even after breakfast hours and it was quite decent! The breakfast attendant was super personable and spent time talking with patrons who were open to chatting. I didn't check out the pool but it looked nice from my window. Doors were secured after hours. My husband and I had no complaints and we would definitely return should we be in the area again.