For most of our stay, we genuinely thought we had found our new go-to hotel for frequent South…read moreFlorida visits. The location is hard to beat, with a Pollo Tropical next door, an Ale House within walking distance , and a grocery store close enough to stock the kitchenette, which is always a nice perk when traveling. The rooms were clean, the lobby bathroom was surprisingly well maintained, and the separate vanity setup made getting ready much easier when two people were sharing the room. Unfortunately, the last 24 to 30 hours turned what had been a pleasant stay into something much different. Mid-shower the water simply stopped working, leaving us standing there wondering whether we were at a Marriott or somewhere that operated on prepaid utilities. Later that evening, we returned to find a sizable police presence in the lobby. Staff assured everyone that everything was fine, but it definitely felt like we had arrived just before the next episode of a crime drama. The final blow came when the elevator stopped working, and despite being assured it would be repaired by morning, checkout day arrived with the elevator still out of service. Carrying luggage down three flights of stairs is nobody's idea of a good start to a travel day. It's disappointing because this property was remarkably close to earning a regular spot in our South Florida rotation.

Not bad at all. Location is great to both downtown Fort Lauderdale, DelRay, Pompano as well as…read moreMiami. Even though it's right off a busier road it is extremely quiet. There are ton of restaurants in the neighborhood as well as grocery stores and shopping. The rooms are huge and the kitchen is nicely organized with appliances and dishes. I did not love that we had booked a room for four and they only have king beds and to pullout couch. The pullout couch bed option was less to be desired. You can definitely tell this is a place where people tend to stay longer-term as people really take care of keeping it clean. For example outdoor grills at hotels are typically disgusting but this one was not only huge but very clean. The breakfast was wonderful and they had everything from fresh fruit to warm dishes, waffles, and so forth. The pool wasn't as warm as we had hoped for but nonetheless, it was used by all. I didn't love that the water cooler in the gym wasn't filled the entire time we were there, so I finally asked on the last day.

People and all staff are nice, kind. Hotel is clean. Carolina at the Front desk is more than kind,…read moreempathic. Young people at the Bistro are the nicest and friendly. Is nice Hotel to stay with your family, close restaurant

Time to crash out, breakfast isn't cheap but its location was fantastic. Beds are little firmer…read morethan what I wished for

Maintenance. Needs a generator. Power out for over an hour, no emergency lighting in room. No…read morecommunication from staff, after an hour I packed up the room and carried bags down the stairs to my car. Went to lobby, no lights on at all. No one at desk. Finally after a few minutes someone turned the light on in an office and came out to say it was a city wide outage. Power back after several hours, management declined any compensation or discount for inconvenience. First room given tv did not work. Second room Strong chemical smell in room.

This could've been a decent stay thanks to Nalini, Monica, and Jonathan--they were the highlight…read more But the front desk "supervisor," Alessi Saavedra (Agurto), was a nightmare. She overcharged me, ran my card multiple times without consent, and allowed her personal issues with her father (a friend of mine) to affect my treatment as a guest. She had the nerve to override my price and locked it to the most expensive rate, not even the Manager was able to unlock it. I've worked at a senior level in major companies, and this kind of behavior would never be acceptable. What happened here was deeply personal, wildly unprofessional, and damaging to Marriott's brand. Management needs to take a long look at who they're promoting. Of course, the Marriott Corporation will hear from me.

I had a fantastic stay at the DoubleTree by Hilton Sunrise - Sawgrass Mills. As a Hilton Gold…read moremember, I was pleasantly surprised with an upgrade to a King Suite, which was spacious, comfortable, and extremely well maintained. The bed was one of the most comfortable hotel beds I've slept in, and the room was quiet, making for a great night's sleep. While the hotel has some history and character, it has been well cared for and offers a refreshing change from many newer hotels that all feel the same.

Sooo... you would think that all of the times I have stayed here, by now I would have learned my…read morelesson. But alas, I am hard headed. This Double Tree is located on Sunrise Blvd in Sunrise Florida. It is right across the street from the Sawgrass Mills Mall which is in walking distance. Both rooms I reserved on the 8th floor were dated with a fair amount of wear and tear. Still the rooms were kept clean. Guest services here has been hit or miss in the past and this visit was no exception. I reserved two rooms and my room went without incident. I reserved both rooms for a two day stay. For some reason, they checked my guest out of their room and had them recheck in. No explanation was given and I only found this out after leaving the hotel when I received extra charges to my credit card. When I called the hotel, their remedy was to send me the invoices and have me figure out what charges were wrong. When I looked on the Hilton app where I reserved the rooms and paid, they had altered my reservation so at that point I had no idea what the original charges were. Since I don't work there, and I can't see what the original charges were, I have no idea how I am supposed to figure out how to make sense of any of the emails they sent. The person who I talked to on the phone was apologetic, but the remedy was not satisfactory. To make it worse, this is not the first time I have had a similar problem with this specific location. I would have given 1 star, but am giving 2 because I had had a problem before and didn't learn from my mistake. I promise I won't be making the same mistake again.

The ease of check-in was convenient. The Front Desk Clerk explained the hotel's policies very well…read more Daniela greeted us with a smile and a warm welcome. The room was clean with more amenities than I anticipated. Thanks for the great experience!

We stayed at Mizner Place, part of Vacation Village, on the Addison side. There were definitely…read moresome positives. The staff throughout the resort were friendly and welcoming. The coffee machine in the lobby was a nice touch, and the pool area was clean and staffed. There is only one pool and a very small hot tub though, so it gets crowded quickly. The location is convenient. Weston Town Center is directly across the street with a Publix and several restaurants, although most were on the expensive side. There really isn't much nearby for nightlife. We eventually found Flanigan's toward the end of our trip and enjoyed the casual atmosphere, reasonable prices, and music. Unfortunately, the rooms themselves were disappointing. The entire Addison area had a strong old, musty smell -- almost like walking into an antique store. By the time we got home, all of our clothes and belongings smelled the same way. The decor and furnishings felt extremely outdated, like they hadn't been updated since the 1990s. Think "Golden Girls" style decor, but heavily worn from years of use. We had Units A and B. The king bed in Unit A was very hard and uncomfortable. The bed in Unit B was a full-size bed, not a queen as expected. The air conditioning seemed locked around 68 degrees and still felt warm at times. Thankfully we brought fans, which helped make it manageable. Then there's the timeshare presentation. We attended the advertised 90-minute sales pitch for the promised $175 incentive. The pricing started around $40,000 and eventually dropped to about $8,000 after repeatedly saying no. Maintenance fees were quoted around $1,400 per year, and ownership only guarantees one week per year at the same location and room type. Overall, the staff and location were the highlights, but the outdated and musty accommodations made it difficult to fully enjoy the stay.

The hotel is literally next to Sawgrass Mills, which makes it very convenient if you're planning to…read moredo outlet shopping. Free parking is also a plus! I want to shoutout Elizabeth (supervisor?), who really went above and beyond. She helped cancel and rebook our room over the phone and arranged a complimentary upgrade for us as a Gold Elite member, and guaranteed a late checkout. She handled everything very seamlessly and made the whole process completely hassle free. Kelly was also very helpful in extending our stay for an extra day and allowing us to remain in the same room. My only complaint is that the hotel lacks a few basic amenities such as Q-tips, robes and slippers. Disappointing... Housekeeping also tends to come quite late in the afternoon, usually after 2 pm. Otherwise, everything was decent.

Took a crack at this three year old AC Hotel bar at the Colonnades Outlets. The bar was dead and…read morehappy hour was over at 7pm but we viewed the drink menu and wanted to order a cold Funky Buddah draft beers but the oddly quiet bartender advised that all the co2 was out and only the domestic bottle beers were available - bummer. OK, so I ordered a Samuel Adam's bottle beer for $7.00. The lounge area surrounding the bar is classy and provides comfy seating for gatherings. There is an outside patio with a plethora of couches and tables for relaxing just a bit too humid tonight. We decided to take the elevator to the 8th floor event patio which overlooks the Fort Lauderdale and Sunrise skyline and allows an unobstructed view of the multi-colored illuminated Hard Rock Hotel. The current room prices are $189.00 and only five have balconies. The continental breakfast is $16.00. The fitness center is open 24 hours although there is not a pool on the property. This hotel provides a perfect location for international tourists on vacation.

Came here for a timeshare presentation. Was promised free gifts. After the entire presentation -…read morewhich was reasonable - we decided to sleep on it and not buy anything on the spot. They were not pushy but actually reasonable but we wanted to think. Well they didn't give us any of the free gifts we were promised and keep giving us the roundabout every time we call. Avoid them - dishonest. Don't trust. So bad. They lie!

I've definitely had my ups & downstairs here. My father is an owner…read more But, a lot of problems this year. The toilet flapper was broken. I get it, it happens. But, the toilet seat is also broken. The hot water doesn't always consistently work. There's a missing dish drainer on the B side by the sink. The screen doors seem to have probably blown away in a storm. There's no smart TVs, n the stereos that used to be here, are all gone. The housekeeper told mom she'd come over, n manager also, but never came. My mother is bipolar, so she got all manic, n wasted a whole day waiting for them to give her trash bags, but they never came. Other than that, it's still pretty nice.

From Orlando, we escaped on a little girls' trip and had an absolute blast! This spot delivered…read morelow key fun--so many activities to keep us entertained the entire time. The staff was genuinely kind, attentive, and super helpful, which made the whole experience even better. Already planning our return... next time with the whole family!

This place was very unforgiving the moment our uber dropped us off in the morning to the very last…read moremoment until we departed. Left Two days earlier. No extended stays. Arrived to the hotel to check in early. Which they permitted as our room was ready prior to the scheduled time. Immediately came to the room and was greeted with the most grossly outdated and unkept suite. After being told MULTIPLE TIMES this was a five star award winning resort. That was false. Service I Called "0" from the room phone and requested extra bedding for the pull out bed on the couch. No one came for 4 hours ! AFTER calling EVERY hour. I simply walked down there. Grabbing the blankets myself. I informed the team at the front of my frustration and was they stated we are just "busy". Okay fair we get busy at times. Dismissed it i just wanted to have a fun filled relaxing family vacation. Until it happened two other times. Again when I needed a plumber and another when my door on the patio wouldn't open. The frustration of another 3-7 hour wait. Doing it myself would have saved me time. Plumber came and just let himself in. No knock no nothing. Just oh hello! Already standing in the living room. Accommodations Now the room, The pull out bed! The pull out bed! Was atrociously uncomfortable we had to get take the second one off the other couch to make it make sense. The regular beds i stripped all the bedding off and rewashed everything and disinfected you could tell it was dirty. BLUE light reveals EVERYTHING. The kitchen has a stove OR hot plate depending on your room, stainless steel fridge , and basic cutlery. Entertainment Okay let's get into the pool. It's a pool ! Volleyball net in one with a tiny pool for the kids.The special guest of iguanas casually being in the water! yeah I said in the water! I have never swam so fast in my life all I knew is i needed out of that water. Oh yeah you get can a sugar water lime watered down lemonade. burnt coffee basically mud water complimentary in the "Smoothie Bar ". Words of advice simply don't. Take a run to the store , you'll thank me later. Oh wait if you're still here the entertainment was bingo. You play $5 to play and winners take the money in multiple segments. That was cool. Yes the kids played too. Food There's a bodega store called the tropical cafe the lady at the cashier ( older woman) very sweet truly enjoyed her and her store being priced appropriately for this location. The chicken empanadas were good as a poolside snack. Ah phew! Okay i believe i covered it all! Good luck! If you stay here i wish you the best. After this review I look forward to the commentary from the owner or p.r management team. To discuss future opportunities and this visit. At that time I will update my review.