Great work on a water and mildew cleanup of the basement of a rental property for us. The pricing…read morewas right and the service was prompt and accurate. They were quick to complete and follow up after the service was done. I would highly recommend the folks at Servpro for any water and restoration projects that you might have.

These guys did a great job on our carpets. We have a large amount of carpet on one story of the…read morehouse, and berber in the basement. They did a great job with the carpet. The few stains we had are gone. They did more than they promised with the berber, but apparently it's really difficult to clean. We were mostly concerned about getting all the dog hairs out of it, so they used their powerful vacuum on it. They cleaned the rooms in a logical order. They left the carpets not too wet, so it was easy enough to walk on them. They were extra careful with my great-grandmother's dining set. I was altogether impressed, and impressed by what seemed to be a pretty low price! They even paused for a while because I had to have the cable guy there at the same time. Great Price. Excellent customer service. Would definitely recommend them to anyone cleaning carpets.

2020 Oct; unfortunately we came home after a short run to the store and found that the water line…read moreon our washer had cracked and dumped a considerable amount of water in our laundry room and kitchen. Worst yet the water had found its way into the living room, hallway, and two bedrooms. Carpets, vinyl flooring and cabinets were saturated and could not be salvaged. This team responded right when we called and began right away. They found that the water had also leaked under the house through vents. The work was absolutely great and they were professional through the whole process. They kept us informed throughout and checked with our insurance to make sure what was covered and what was not. I would recommend this business to anyone who is in need of recovery from a disaster.

My husband and I have had more than our share of flooding basements recently. Thankfully, we met…read moreJacob Kelly and his team at Servpro! Each time we've had an emergency, Jacob has shown up in less than 24 hours! I can't say enough great things about him and Servpro! They are respectful of our property, they communicate well with us, the remediation process was done perfectly and in a timely manner, and their finished work was amazing! I hope our days of a flooded basement are finally over. Should they not be (heaven forbid!), we take comfort in knowing Jacob (Servpro) is just a phone call away!

UPDATE: I recently used AREM for gutter cleaning as well and remained a satisfied customer. Robert…read moreand his team were not only able to clear our gutters of leaves and debris but also got some of our upper siding looking like new. They are experienced pros adept at everything from patching a hole to building a deck, and they have been great to work with.

From the owner: We work for our customers we work to make them happy ! And make sure the work we do is what they…read morewant and need.

Unbeknownst to me, while watering my grass, I was inadvertently watering the inside of my house. A…read morepipe burst and for about 40 minutes almost every floor in my house was covered! STOP was here within 30 minutes of me calling. They worked quickly with the utmost of professionalism. The project manager, Charlie, was amazing. He kept me abreast of every move they were making. Today, they finally removed the drying machines, and they will return after repairs to put all my furniture back in place. I'm very pleased with STOP and would contact them again if I had to (let hope not!!)

Two out of two contractors were very sassy and rude; owner proved to be dishonest. Do not use!read more

The process of dealing with my insurance company on a water damage claim has been difficult. NICS…read morehas been a major help in navigating this industry. Without Preston's knowledge and guidance I don't think I would be where I'm at currently with this project. I'll keep everyone posted on the progress of my project and how NICS follow through is after construction has started.

They are working with our insurance company and adjusters to handle hail damage at our houseread more

Lorenzo and his team did an outstanding job addressing a leak and resulting damage in my closet. I…read morewas truly impressed by how quickly and efficiently they removed the affected materials, thoroughly cleaned, and sanitized the space. Their professionalism, attention to detail, and clear communication throughout the process made a stressful situation so much easier to manage. I would highly recommend them to anyone in need of remediation services!

Lorenzo provided remediation services for our house following a Class C blackwater flood that…read moredamaged the floor, the sheetrock, and the furniture. Lorenzo was incredibly reliable, prompt and pleasant to work with; covering all of the details large and small that allowed us to feel safe returning to our home. His work was turnkey, removing the damaged material, cleaning and sanitizing, and filing with insurance. I would highly recommend Lorenzo for use in the future.