Mr. Rooter is my go to plumber. They are always fast to get there and fix the problem quickly. My…read moretechnician, Daniel, was extremely polite and knowledgeable. I always call them first!

I have used Mr Rooter Plumbing of Winston Salem several times for commercial and residential jobs…read moreand they have always done a great job, been polite, and the charges were reasonable. If you are looking for a plumbing repair to be done right by a professionally looking and acting plumber then you cannot go wrong here. I trust them with all my plumbing needs and also got the annual service plan on my personal house as preventative maintenance!

have used Forsyth Road to service for over 20 years and they're just fantastic? All of them?…read moreCourteous detailed work was just wonderful thank you very much Jim

These guys came out to our house at the earliest time within the window of the time slot. The…read moreequipment looked new and clean. Robert and Chuck were efficient, fast and didn't spill a drop. We weren't sure if our tank was full or not but our plumber (J&J Plumbing) said it might be time. Turned out it was within an inch or two of being totally full. So having this service when we really needed it was a great piece of good fortune. I recommend Forsyth Rooter Service without hesitation!

Eagle septic was a lifesaver, we had issue and they came out after regular business hours to clear…read moreup our septic tank issues.

From the owner: Septic tank pumping and repair. Emergency service. Backing up in house or yard. Drainfield repairs…read more Alarm and pump repairs

We had a fresh‑water supply line start leaking again late tonight, and it was a stressful…read moresituation. We called Option One Plumbing, and they sent Logan out right away. He was absolutely wonderful -- fast, friendly, and incredibly knowledgeable. Logan immediately found the problem and explained exactly why it happened. He told us the supply hose that failed was an old style from the 1980s that is now outlawed because it's known for bursting. He replaced it with a safe, modern line and showed us what to watch for to prevent future issues. His calm, clear explanations were such a relief in the middle of a late‑night emergency. I honestly don't think I could have slept tonight with that water leaking, and Logan truly saved the day. Excellent service, fair, and professional. We are so grateful and highly recommend Option One Plumbing -- especially Logan! Vincent and Danny from Option One Plumbing were outstanding. They arrived quickly, assessed the situation with confidence, and worked together seamlessly to resolve a stressful plumbing issue in my home. They explained everything clearly, treated my home with respect, and carried themselves with professionalism and kindness from start to finish. Their calm, steady manner made a difficult situation so much easier. I am truly grateful for their excellent service and highly recommend them.

This company replaced a faucet for my outdoor sprinkler system, and charged me $1400. It was late…read moreJanuary so I didn't open the faucet until several months later. I found the new faucet was leaking when I first opened it. So I reached out to them to ask them to fix it. However they refused to do anything and insisted that the leaking was because of the frozen weather. Don't use this company's services, in case you meet the same situation as mine.

Luis Medina was amazing! He recognized the issue and fixed it in record time. Ask for him by name!read more

The plumber showed up quickly, did an impeccable job finding a leak under my kitchen sink, and…read moreinstalled a new faucet. He also took care of a stopped-up bathroom sink. The plumber was very thorough, very pleasant, and left my home very clean. I highly recommend Mr. Rooter Plumbing. I will definitely call Mr. Rooter Plumbing in the future.

I can't speak to anyone else's experience, as this review is all my personal experience and opinion…read moreonly, as I know not everyone will have the same experience and I also know there are some solid techs at this company (I have personally dealth with them), but unfortunately I had a nightmare experience with mutiple bad apples in my opinion, and it unfortunately resulted in the end of my storied relationship with a plumber that I thought would be the last one I would ever need, but as they say if something seems too good to be true it usually is... I thought I had found a plumber for life, but my personal experience with Option One ended up with me feeling as though they exhibited failed ownership in addressing an issue caused by errors from their techs, lack of accountability with regard to said issue and becoming confrontational and argumentative when the issue was brought to their attention. Long story short, I had a plumbing blockage that resulted in my front yard needing to be dug up and new pipes being installed in the yard. Upon completion of the job, I experienced flooding in my yard and requested Option One to come out and address the issue. They tried to claim it was an irrigation issue not their problem, but after getting another Option One tech and a plumber from another company to come out, it was confirmed (via photos) that the flooding was due to Option One failing to connect the piping correctly. Instead of taking ownership and accountability for the issue, I was met with defensiveness, along with the above stated lack of ownership and accountability. At one point in the process I even had to ask one of the techs to leave my property because he had such a dismissive unprofessional attitude. I could go on and on but I have already wasted so much time on dealing with this issue that it isn't worth any more of my time. At the end of the day, I found another company to correct the failed work done by Option One and this company apologized on behalf of Option One, as this company felt bad that I had to go through such an ordeal, given that the plumbing industry is already viewed in a negative light by many, right up there with mechanics, car salesmen and attorneys by some. You can read my past reviews to see how much I praised this company in the past, which is why I was so disappointed by what in my personal option was a complete lack of accountability and ownership by multiple individuals across the Option One company. After giving this company multiple five star reviews over the years, I cannot recommend them to anyone anymore as the trust they gained over the years was lost in an instant and based on my personal experience, I cannot in good conscience recommend them to anyone moving forward like I have done in the past.

Daniel Jennings from Option One Plumbing came to my house and did a 100% awesome job checking every…read morepossible issue I could have had with my water pressure. He located the issue and recommended the repair. Thank You Daniel Jennings Barbara Serrano

I read reviews but I should have read yelp. A main line water replacement turned into 5 months of…read moredrama. They cut a water line to my water hose. They forgot to schedule the original repair appointment. They broke the lid to my septic tank. All of this and the lady in the office kept hounding me for payment. You don't get paid until the job is done to my satisfaction. Horrible. The only good thing about this company are the people that work in the dirt. They are so nice. They can't help they way the company is run.

Pride Plumbing made a mistake on my bill. Service manager told me I would receive a refund of…read more$538.41 over two weeks ago. I have not received this refund. I do not believe the company is going to refund my money. How does a company figure the bill wrong; state they are going to give you a refund check; and does not follow through refunding your overpayment? I had a lot of faith in them for many years, not anymore. I have never had a company treat me in this manner.