AAA recommended their services to get my wife's car back home from Ellensburg (to Bremerton) and…read morewhat an outstanding experience this was!!! Definitely recommending for your towing needs - car placed in our driveway after the car broke down on the way to my son's wedding!!!! Would definitely recommend to anyone needing towing on the east side of the Cascades!!!!

Kudos to Mike a good man that saved us!!!…read more There's a gentleman by the name of Mike that was our lifesaver! As another company never showed up and never let us know they weren't coming. I flagged this gentleman down late in the evening ( those started early inn there day) Mike had a truck with him that wasn't able to tell our vehicle ( it was for trailers/ semi etc) He went down to a shop an hour out of the way and came back an additional hour drive picked up our car and told it home to safety which was an additional hour to hook up, driver drop and head back to shop. Come to find out that the other tow company had denied the call and nobody informed us so we were sitting there just waiting and probably would have been there all night if Mike hadn't driven by and stopped do to my frantic waving of arms. ** Thank you Mike!!! sorry for the late evening I don't even have the words to express how grateful we were for you and your kindness to the stop Thank you is not even enough say. May God bless you and your family for all you do for others!

I called at 9 30 pm they came as fast as they could and unlocked my door. 10 minutes I was on my…read moreway. 1/2 hour each way drive and they did a professional job in 10 minutes. No body else answered the phone or returned the call. Get this. $71 for over 1 hour driving, gas and service!

Literally saved us from being stranded in the middle of nowhere on our vacation trip. 100/10 stars!read more

Recommended! Wise auto did a full replacement swap out of my diesel engine and transmission, not a…read moresmall job in any case. They went above and beyond to make sure it was done right. Reasonable rates, but most importantly quality work.

We were driving across the state when we had a hub on our boat trailer overheat while we were in…read morestop & go traffic West of Easton on July 2, 2020, I noted there was water in the hub. Dean Automotive & Towing referred us to Derek at Wise Automotive and Derek was able to fit us in to his schedule right away that Thursday afternoon. We went into town for lunch (The Palace - great restaurant!). Derek called with an update an hour later. He found the drum brake had bound up, and also found some water had gotten into the marine grease. Less than two hours later and we had repacked wheel bearings and the brake imbalance was fixed. He had us do a test drive first to make sure it was OK while he finalized the bill. What!?! Let a stranger rmtest drive before paying!! I've worked for an 120 employee new car dealership for 16 years and I was compelled to recognize someone in my industry who did an excellent job diagnosing, keeping us updated on his progress, and did not try to upsell or charge for additional unnecessary work. I felt his charge was fair considering he had to squeeze me into his workload. AND, he texted me the next morning asking if I made it OK, if the brakes worked. Wow! That is so rare to have followup like that in any business! The car business in general has rightfully earned their reputation for being unethical & untrustworthy. However, Derek Knaus at Wise Automotive is the example in the correct way to treat a customer. That is the right way to build a business, and you sleep much better a night knowing you did the right thing. Derek, you aced it! You've earned my deep respect, and if someone is reading this while looking for a shop in the Ellensburg area do not hesitate to schedule an appointment with Wise Automotive.

Great service...good price right on time.he towed my car on October 29 2022 around 1:00am…read more He was on time and did great work

What a joke. Company hangs up when you try to call and give new owner info on a vehicle they…read moreimpounded that we sold to another private party, to help them out. DOL.WA.GOV states right on their website that when you PURCHASE a vehicle the new owner has 15 days to transfer, yes we should have done the report of sale in a timely manner, but we did not, the new owner is still responsible for transferring title which I tried to explain, which is also why there are $ penalties when they finally go to do so. But I understand towing companies don't need to care about their reputation. Shitty customer service guys. Was just trying to help a fellow auto related company out. I've been doing this type of paperwork stuff for over 30 years, and I know how frustrating it can be sometimes. So much for trying to help out.

I have used Action Towing multiple times. They are a reliable and honest company you can count on…read moreany time you need a tow with nice people to work with.

Best price in town. Friendly service. Thank you, James, for making my bad day better with your…read moretowing service! I'll call you next time I need a tow!

Nice vehicles. Nice salesman. Ascent made our top 3. Chose a different vehicle at another dealer.read more

The salesman was great the car buying experience was okay. The finance and documents team needs a…read morecourse in customer service. Took many email and phone calls to finally figure out that they forget to send my paperwork to the DMV so I couldn't register it. Now I am out an extra $70 buying trip permits to legally drive the car. They didn't offer an apology or reimbursement. Not very professional so can't recommend. ***Response: My last response to Elton was via email a month ago letting him know I would be out an extra $70 as well as two extra trips to the DMV which is a real hassle for me as there is no DMV in my rural town. If you want to compensate me for this you have my address. Thank you. ***Response 2: I responded via text message to your cell phone. As of today the DMV has either not received the paperwork or hasn't processed it yet, they could not tell me which. So today, almost two months later I had to buy another trip permit to legally drive the car that isn't even registered in my name yet. I have missed 2 half days of work to stand in line at the DMV which I will have to do again before this trip permit expires to get it registered if they finally have the paperwork. I sent you picture copies of the DMV receipts as proof to your cell.

This morning we had a blowout tire due to a fire extinguisher on the…read moreI-82 by Selah. I called Bilko Towing; Elizabeth was so nice and quick to get a hold our of son on the phone to get the location. She made to process easy and fast. Highly recommend them, the technician was very nice and quick.

Beau arrived promptly, very helpful and loaded my vehicle with ease. I appreciate his…read moreprofessionalism and courtesy provided while performing his service. Thank you Beau and Bilko.

Got a flat on a road trip and these guys were a tremendous help- stayed open late and fixed…read moreeverything up super efficiently. Can't recommend highly enough!

Was on a trip to the Mattawa area last week, we arrived to find a flat tire on our car. Went to…read moreput the spare on and found that the lugs had been overtightened by a shop in Kirkland, so sheared two of them off, making the car unsafe to drive. Called Mattawa Tire and spoke with Phil the owner, he said "bring it in and we'll take care of it." Within a couple of hours they had us back on the road for a great price. They were meticulous, honest and concerned about me and my safety. There were custom lug nuts to be ordered, I picked them up the next day and they gave me the tool to unlock them - rather than charge me for it. I would highly recommend Mattawa Tire to anyone who lives in the area or anyone passing through who needs tire help. Thanks Phil!