We cannot say enough great things about this company. We used them to install our large front bay…read morewindow about 3 years ago and they did a fantastic job. However, over time the silicone must have been a bad batch unbeknownst to the installers, and we noticed a few weeks ago the window was loose. We called the company up and spoke with Jessica and she made sure to have her crew come right out and assess the situation. Within a couple days they were right back out to pull the window and make the repairs. I asked what the cost would be, beings it had been a few years, but she said "oh no, no! This is covered by us!". What great customer service. I will not hesitate to ever use them again for my window projects and nether should you.

Thank you to the local business Midcoast Glass and Windows in Topsham, Maine, for very prompt…read morerepair work done by two pleasant service employees who attended to our patio door's broken screen. My husband and I are grateful for this excellent customer service and the expert repair. I agree with the positive 5 star review written by John H.

Do you like being ignored? Then by all means go to Creative Glass. They came out to measure and…read moresent me a quote. I was 100% ready to hand them a bucketload of money! After asking a few simple questions (not demands!) about the method of installation, I quickly received a response telling me to go elsewhere, and am now being ghosted. I cannot get a response from anyone. Extremely unprofessional behavior!

These guys did an awesome job! I had a very old building from the late 1800's that had extremely…read morelarge single pane storefront windows that were literally about to fall out of their rotting sills and hurt someone. The guys at Creative Glass did a fantastic job! I couldn't be happier with my new windows! They did exactly what they said they would and there was no mess to clean up when they were gone. I will use them on every window project I have in the future!

I had a morning appointment but the confirmation text said I could drop it off the night before, so…read moreI did. I was not in a huge hurry but because I had the appointment I expected the windshield to be replaced within a few hours of that time, so I gave it 4 hours and called to check. The person on the phone told me 4 pm but because he did not ask my name, it seemed like he was just making up a time. I stewed on that for a couple of hours and called again only to be put on hold. I hung up after a while on hold and then the local store called me. I told her I was coming to get my car and she said they had it inside now and it would not be driveable. So I found a ride and went in, since I know that it takes them less than an hour to replace a windshield once they start. I understand that many companies are understaffed nowadays. I could even have waited a couple of days if asked. I just wanted someone to admit that a decision had been made to bump me and that I should have been asked first. I expressed that since it was turned into a rush job I am not confident of installation quality, and received a better warranty and a discount for that. But now I have to take it back to have the wipers re-set because they are tangling with each other.

Never take your car here for glass of any type. Find literally anyone else to help you. Their work…read moreis terrible and the service provided by the district manager was some of the worst I have ever seen. Brought my car in for a headlight restoration and left with a completely scratched and over buffed headlight glass. Granted the rest looks clear and shiny, the headlight glass itself will now have to be entirely replaced. They didn't even take the time to wipe up the polish that dripped all down the front bumper. Left it and didn't attempt to clean the work area. I dont know how anyone could take pride in the work that I had done. Save your time and money and get it done somewhere else. I promise you'll regret using them if you don't listen to this advice.

My hood flew open while I was driving and completely shattered my whole window, safelite quickly…read moreand effortlessly replaced my windshield, they also somehow fixed my front windshield wiper fluid and now it works again, and they adjusted my broken sun visor (from my hood flying open) and now it no longer hits me in the head. They also gave me new windshield wipers which I also desperately needed. I am very pleased with the process, the price, and the customer service! Everyone was so kind and helpful! Thank you safelite! Lifesavers!

I scheduled an appointment for 930am for passenger window. I work 90hrs a week so my girlfriend…read morebrought the car in. When she arrived they told her that it's a "drop off" appointment, and she didn't actually have an appointment so it might take all day to get it fixed. I did not request this type of appointment and ONLY went with safelite because they were available for a Saturday appointment to get it fixed asap. They are $100+ over the competition, and apparently don't even schedule you for appointments when you request an appointment. Absolute waste of time, call your local glass replacement company instead.

My at-home experience was disappointing. They tried to repair my chipped glass but ended up making…read moreit worse, creating an additional crack that wasn't there before. They created a new claim and set me up with another appointment to replace the glass at their shop. I brought my laptop and worked in the waiting room while they worked. They estimated 2-3 hours, but the repair was done in just 1.5 hours! The gentleman Connor - at the desk was very kind and accommodating, making sure I was all set up to work while waiting. He even let me borrow a charger. The technician Matt - who worked on my glass was professional and friendly, brought out my keys, and assured me the glass was all set and to call if I needed anything. Overall, the team made the experience easy and smooth, combining kindness and professionalism throughout. This more than made up for my initial at-home experience, which I believe reflected the individual technician and not the business. They assured me of that today. I will definitely use them again for future service!

Just how they market their business, they come to you and provide auto glass service right in your…read moredriveway. The auto glass repair business has changed so much in the last 25 years. Now there are sensors in your windshield that need to be recalibrated upon replacement, these guys have it all. The serviceman was exceptionally courteous and explained everything.

The owner was very kind to us. We were on a road trip when we got a rock to the windshield that…read moreleft a considerable growing crack on the driver's side. We were passing near Gorham the next day on the way to our next campground so we called, explained what was going on and asked if he could get us in to fix it then. He took our information, gave us a quote for a replacement windshield, told us when to arrive by and opened the shop on a Saturday just to help us out so we could continue our journey safely. We will never forget his generosity in helping us out in our time of need. Would definitely recommend this business.

Has two windshields replaced with Trust Auto Glass. They were able to get us in fast and turned…read morearound in the same day at a good rate. I shopped around for the best price between the other top businesses and was happy with the result.

Very happy with the tint on my vehicle! Tim was very professional and courteous and allowed me to…read moreleave my car overnight which I really appreciated. Great pricing and great service, highly recommend!

Absolutely amazing work! I got exactly what I wanted (vehicle window tint) in a timely manner and…read moreat a reasonable price. Since getting my windows tinted I've had zero issue with it; it looks exactly like it did on day one. Tim was professional and knowledgable. I definitely would go back and highly recommend!!!

Scheduled an appointment..days in advance. They canceled…read more last minute. They never called to reschedule. Unprofessional!

I love this service! I have four small children and my car is always a huge mess. The make me feel…read moreso very welcome when I know my car is a hazmat situation. The are a great service for busy moms that need the extra help keeping up with a clean car. These young men go above and beyond. I'm so thankful!