Our vehicle was brought in to have the windshield replaced. Once it was replaced, the lane assist…read moresystem no longer worked and water was leaking in through the top of the windshield. When we brought it back, they had the vehicle for 18 minutes before informing us it was Subaru who was at fault and not them in any way. Had no issues with the vehicle before they touched it, but miraculously, now all of these faults are appearing. Now they want us to go out of pocket on the repair, claiming it's the sunroof. They lied to our faces and refused to make it right.

On 95 S entering Augusta when a stone hit my windshield causing a quarter size spider crack. Called…read morePortland glass. They said bring it right in. 15 minutes later repair was completed and back on the road. Outstanding customer service and very reasonable price.

I had my 2018 Ram detailed inside and out. They did a great job and it was completed when they…read morepromised. The truck was nasty with an accumulation of dog hair that I was unable to remove no matter what I tried. The truck looked better than when I purchased it from the dealership. The service was a great value and I will definitely use them again. When I get ready to trade my vehicles they will be detailed and this is the business that I will use.

I went to this establishment the other day and got a mini detail thinking that it would be the…read morebiggest bang for my buck. I ended up paying 80 dollars for them to vacuum my top carpets, the underneath still had dirt. I also thought that they would be cleaning my door jams and that area when they were washing the car but that was still really dirty. I also thought that they would do a quick vacuum of my trunk, they didn't. The inside of the car such as my dashboard was still dusty, I don't think they even touched it. Overall the appearance of my car looked ok but when taking a closer look it wasn't a thorough job at all. I don't think I will be going back, I could have paid my boyfriend the same amount and he would have done the same quality work. Unfortunate that this happened because I was really excited to have a nice clean car.

Friendly and on point with information. Awesome service they had staff drive me to Waterville where…read morethe only available rental car was available. Highly recommend

They did a fantastic job on my car. Not only repairing and painting it, you could never tell there…read morehad been a repair. They even vacuumed and washed my car after repair. Very pleased with there business.

Horrible customer service. They DO NOT stand by their products. Bought a battery and it failed…read morewithin a year and they said they would not replace.

Excellent service, friendly and quick! I called them desperately seeking 2 used tires for my car…read moreand the lady told me she would hunt around and see what she could find and call me back. She called me back within an hour and said she found two of them for $100 and that she would hold them for me. I went in later on that day and they put them on for me and the customer service was wonderful! I would recommend them to anybody. I also had needed a new battery for my car last winter and they had one at a reasonable price and installed it quickly and had me on my way. I had checked two or three other places and could not afford the battery at the other locations but New England Tire had one that I could afford and it was such a relief. Also there waiting area is very relaxing and inviting.

I will be making a full review in a couple days.. giving them a chance to do the right thingread more

Zero stars!!! None! Spent days going back and forth with the dealership via email. Very explicit…read moreabout needing a third row seat. I was assured that it had a third row. Drove 2 hours on Halloween, missing trick or treat with my grandchildren because this was my only opportunity to get the vehicle. get to dealership and the vehicle doesn't have a third row!!! No offer to compensate our gas, no offer of a good deal on a vehicle... just sorry. 5 hours of my life for nothing and no accountability!!!

Mark is an impressive technician. Not only is he responsive when you call, but he will go out of…read morehis way to make sure you have everything you need. My insurance agent didn't tell me I had coverage for a new windshield but Mark encouraged me to pursue an insurance claim, and saved me $500.00. His demeanor is friendly and he does the work as promised. I highly recommend.

If I could give Harry J Smith 6 stars, I would. I shipped a 2005 land rover to Maine for my…read moredaughter to use. When it arrived on the truck the air suspension wouldn't work. My daughter knows nothing about cars. My daughter had left school for holiday break. I spoke to Randy at HJS. He couldn't have been nicer and more friendly. They went and got the keys from college security, inspected the car. Identified the problem (a low voltage problem, reset the sensor and re-delivered the car back to school. All in a day. Then I got the bill. $100? Are you kidding me? I love HJS. "Mainers" are wonderful people and really helped me out. Highly reputable and nice people. I highly recommend Harry J Smith. THANK YOU!!!!!

Great experience! They were really friendly and communicative about what they were going to do,…read moremaking sure I was in the loop. They seemed to have lots of time flexibility when I called in, and I was in and out within about 30 minutes! Again, super friendly, and very reasonable cost for the service I needed. Also PS to Colby students, they will come to campus and check your car in the lot/bring it down to their garage themselves if you need work done!

Had my car brought in for repairs and their customer service and work was great! I would recommend…read morethem to anyone.

beware had work done sent by AAA ins. hade to have work redone a year later by another shop AAA paidread more