Great service department Great sales also with fair honest…read morepricing. ********************************************************************************************!

Friendly service. Great communication. Trustworthy. So much better than my previous experiences…read moreelsewhere.

This review is for the Service Department at Bill Dodge (GMC)…read more I am so beyond impressed and grateful for the impeccable service that I received today. I brought my 2016 GMC truck in because of a strange noise I've been hearing for months. I previously brought my truck to the service department at another GMC dealer (where I bought it brand new). They had basically told me I was crazy and that nothing was wrong. I also have had to wait for an excessive amount of time at this other facility for every service appointment I've had there. Bill Dodge was the total opposite. They were super friendly, attentive, thorough and efficient. They got to the bottom of the noise I have been suffering through and fixed it, at no charge! To top it off they even ran my truck through the carwash. The whole experience was so positive, and the advisor I worked with was superb. I will be bringing my truck here for service from now on, no question.

Took our 2016 ATS 2.0T in for a 60k mi service. Bob Williams and his team are great. Might be pure…read morecoincidence but we got the best mileage ever during last week's trip to NYC and back.

I love coming here. I always get the best price and the best experience. Angie is phenomenal to…read morework with and always helps get me in, in a timely manner. Eric is the new head mechanic and I love him, super helpful and always tries to get me a good price. I fully recommend coming here!

While some people may have been lucky enough to catch the owners on a good day my boyfriend, his…read moredaughter, & myself were not so fortunate. My boyfriend & his daughter went to see about a BMW they had posted on their website. Once there they explained to an employee that we were closing on our house soon & couldn't finance anything else until we closed. My bf asked if they would hold the car & he was told they'd hold it till Tuesday (our initial closing day), for $100. Both my bf & his daughter asked if the deposit would be refunded should anything happen that would prevent us from buying the car and they were told absolutely YES & not to worry. The woman they spoke to said the car had been on their lot for over a month so she let them believe rather we left a deposit or not the car would most likely still be available. Meanwhile the seller of our home had an issue with the deed so it pushed our closing till Friday. My boyfriend called on Tuesday to explain the situation & asked if they'd continue to hold the car. This time he was told that they charge $100/day to hold a vehicle but again, no worries it would be refundable. Unfortunately we weren't in a position to do that even if we wanted to. So, my boyfriend explained once again why we wouldn't be able to pay their NEW (to us) holding fee (no large spending/purchases till after closing), and she said okay, no problem, just come in when you're able & pick up your deposit. Since we (obviously), don't currently have a vehicle he told her that we wouldn't be able to stop by until Friday after we close on our house. Again, no problem just stop by anytime. The woman my bf kept talking to came across as very sweet, kind, & professional. But we were about to learn the truth about the whole *gang* at Eagle Auto Sales in Windham. We arrive at their place of business & my boyfriend goes to walk in to speak to someone but there was a woman in the back of a pickup truck that stopped him. I watched as he explained we had come to pick up our deposit. Then I saw the look on his face! He looked confused, shocked, and angry. I got out of the car to see what was happening. As soon as I asked what was going on this woman began to scream & holler so loudly I could barely understand her. She said no one gives back deposits!!!! I said, I don't frankly care what other businesses do or don't do I care that we told you we could not afford to lose any amount of money due to buying our home & due to my boyfriend's BONE CANCER which has kept him from working as much. We told your employee this & she said not to worry that deposits are refundable. She just kept screaming & hollering & acting so agressive I thought she'd hit me if she wasn't continuing to work in the bed of a pickup truck. That was just rude & unprofessional in & of itself. She ran away like an angry kid & returned with some guy who basically just stood there agreeing with every ignorant comment she made while smirking as if he was proud of he behavior & even more proud his employee lied to use so they could score $100. When I realized neither or these folks were going to keep their employee's word that our deposit would be refunded I told them that we would see them in court. I no sooner said this and that wild & far away eyed woman said: "Go ahead & just try it C**T!!!!" When I told the man I didn't think that was very classy of her he just shrugged, ignored the bad behavior & turned his attention to my bf. Meanwhile she's still ranting & swearing very foul things as she's walking away & then she flipped me the bird. A real class act - Not. Can you even imagine? A business owner calling you the "C" word & flipping you the bird simply because you've asked to have a deposit returned to you that their employee told you 3 different times would be refunded? They can claim all they want that their employee never told us the deposit would be refunded because it simply is not true. For one, we aren't the type of people that would throw money out the window. Especially while my boyfriend is fighting cancer, and while we're on a strict budget. We couldn't have made it any more clear to them that we were not in a good financial state so why would they think we'd agree to just risk our money is beyond me. They knew better but apparently our $100 meant more to them than our business. After they gave us our refund we had planned on returning the following week to see about TWO other vehicles on their website but the mean & nasty woman preferred to steal our money than to think about future business with us. I highly recommend that you stay as far away from this place as possible. They obviously don't care about people, the truth, or about acting like professional grown adults. We will definitely be seeing them in court. It's the principle. Some people may not feel $100 is a lot of money but it means everything to us at this time.

No pressure just honest advice and lots of inventory. Car was very clean and ready for the road.read more

it really felt like a family there. Friendly, knowledgeable, and no pressure. Definitely go back…read morethere again in the future

Do yourself a favor and don't go here. I had my Subaru Outback towed here after a blown gasket in…read moreSeptember. They called me with a quote for a new engine as well as a left wheel bearing. I said, "A left wheel bearing? Are you sure?" They told me with certainty that it needed to be done. It was shot. I said I would call back. After hanging up I went thru my records and saw that they charged me $1,100 for a left wheel bearing and right control arm in Dec 2024. The only difference was that the car was under my name in Dec, and under my husbands name in Sept, so they didn't realize they had already done it and not that long ago. When I called back they sort of fumbled and said that it must have been a faulty wheel bearing and that it happens from time to time but that it was under warranty and to come back to have it done. So after a lot of coordinating to bring it back after getting the engine done somewhere else, we got it in this Tuesday only to get a call a few hours later that said, "Your left wheel bearing is fine. You don't need one." To which I said, "Then how were you so certain it needed to be done before?" They didn't have a clear answer. Without going more into detail, I don't trust this establishment and have since heard very similar experiences from others.

Took the truck in for an under coating, dropped it off, picked it up the next morning. Great work…read moreand fast service. I recommend them.

Excellent service. Excellent communication. Loaner car…read moreavailable. Convenient location.

Angie was very friendly and welcoming. She listened to what I needed, what I was able to afford and…read moredidn't pressure me at anytime. She had the vehicle I was interested in ready and made every effort to make the whole process easy. Angie was awesome! I left feeling confident I had purchased from the right dealership. The finance department was great too. From start to end the best experience I've had purchasing a car. I would recommend them every time.

Let me tell you, I have been to so many mechanics over the course of my life as a used car owner,…read moreand I leave disappointed and ripped off 99% of the time. This business was different from beginning to end. The owner is a great guy and makes you feel comfortable and heard. Really awesome customer service, very upfront, and very fair pricing. I really appreciated the quick turnaround time, and the honest opinion on what was going on with my car. These guys really know their stuff and it was awesome being able to bounce ideas and troubleshooting off them. I don't live in the area, but would 100% recommend to all with car troubles.

My partner and I had a flat tire when we pulled into Portland for vacation. We had a hard time…read moregetting an appointment within 4 hours at other places, so we walked to a coffee shop to camp out and saw this place across the street. They were able to fit us in within the hour and gave us recommendations on what to do until then. Turns out there was nothing visibly wrong with the tire, no holes or anything, so they couldn't do anything on the spot. They didn't charge for the inspection and filling up the tire. We very much appreciated their help and are glad to know we can wait until we get back to deal with the tire instead of worry all weekend. We definitely recommend and would come back if we have a problem (hopefully we don't). Very friendly, great service.

I was very fortunate to find LexConnection. My Lexus radio system was not working properly for over…read morea year. During that time I took my car to a Lexus dealership in an effort to fix the issue. They looked it over, installed updates and charged me for their services but on the way home from the appointment, the exact same problem recurred - nothing had been fixed. I subsequently called multiple businesses who stated they did not/could not deal with the Lexus audio system. That's when I found LexConnection. One of the team members - Cody - reassured me that they would be able to find a solution and scheduled my appointment. When I dropped my car off, the problem was quickly diagnosed: I needed a new radio control unit. Cody made numerous phone calls - both to dealerships and to used parts suppliers - in order to get me the best deal on the necessary part. He then called me and laid out my options. When I dropped my car back off for repair, LexConnection provided me with a car rental and kept me informed along the way. I've had my car back for almost a week now and the radio works perfectly. LexConnection made the entire process such a seamless experience and I am so grateful. I would 100% recommend this business to family and friends.

We have taken our Lexus and Toyota vehicles to Lex Connection for many years. The lobby is clean…read moreand comfortable. They always have drinks and candy for those waiting while their repairs are completed. The staff is knowledgeable, professional, and very pleasant. Having no mechanical knowledge myself, they go to great lengths to make sure I understand necessary repairs. The cost is ALWAYS significantly less than dealership prices.