Worst customer service experience ever. He'll tell you that he knows what he is doing and maybe he…read moredoes. But customers want what they want, not what you want. You can't argue with the customer. And you should never tell them that you been in business 30+years. If that is the case then maybe it is to give the business up, because your attitude is very bad. Your service overall was very bad.

Floors look AMAZING! I have a 1911 sears catalog home with for floors - I was shocked at how they…read morewere able to replace some damaged boards - it looks seamless! Thank you Salvador with Henderson Floors!

We just had all new floors installed using this company. They did a high quality job every day…read more They cleaned up each day before they left and always communicated well what to expect the upcoming day. They replaced all flooring materials and took away and disposed of all old materials. We primarily had Deshawn as our installer. He worked hard and was a person we felt comfortable having in our home. Thank you so much Pete and team! We love our new floors.

I finally realized I needed a runner installed on my old and somewhat beat up stairs by the front…read moredoor. I wanted to cover some of the dings on the 60 year old stairs while still showing off the glowing wood along the sides. This local mom & pop company is professional and efficient. My stairs were measured then I went to the showroom to look at samples. I asked a million questions to find the right product. Carpet was ordered and a few weeks later the carpet was installed. All employees and owners I spoke with were friendly, knowledgeable, and conscientious about following COVID protocols. I plan on going to this company again when it is time to replace carpet elsewhere in my house.

Wow!!! First let me start by saying the service provided by Yuri and Slav was incredible! I can't…read moresay I've seen a team with such a solid worth ethic in a very long time. They were respectful of my home and time, offered great pricing, were honest and fair, and overall a pleasure to work with! I'm selling my home and I'm actually jealous to be doing so. I realized after the flooring and carpet they put in, that I should have found them long ago and had it done so I could enjoy it. I'd recommend this company to anyone needing this work done. I'll be call them again before moving to replace additional carpet in the bedrooms! Yuri and Slav I'm so impressed thank you for making my home so much better!

Yuri and David installed our laminate floors and new baseboard in our entire house in Lacey back in…read moreDecember of 2020. It went perfectly and their work was impeccable and perfect. 4 years later? They just installed floors in our daughter's house in Lakewood and once again? Perfect! They are clean, fast and don't except anything less than total customer satisfaction. Total pros. Would recommend them for any job, anywhere. Find these guys. Use them! You will be absolutely happy!

5 stars isn't enough. I'll start with the basics: 1. Studio Home is a multi-level, one-stop-shop…read morefor every major home project you're looking to do; flooring, cabinets, countertops, the accessories that go with them (handles, backsplashes, etc.). 2. This is a showroom that houses a very large and diverse selection of manufacturer products. Prices range low to high and are comparable to the local market/other showrooms in the area (as in, like 6, at least.. I've been to all of em'..@_@). 3. They don't carry poor quality items; things you might find at a Wal-Mart or big box store. *A plus* If your budget is more conservative, you're still going to get great products. 4. If you need cabinetry, sky's the limit. Everything is customizable from the size of the cabinets, door design, color, material, paint, stain, inner upgrades like shelving, etc. And if you have a blank canvas or need help designing your space, they will come out, take measurements, and design a custom template(s) for you. Yes, there is a small fee for that -but- if you already have a design in mind or have taken your own measurements, let em' know and you'll probably have the fee waived, provided you have enough 'idea' on paper. :-) OKAY, end of novel 1. Here's why you want to use Studio Home for every and any project you're getting into: 1. The women. Sorry if there are any men working there now, I'm sure you're just as awesome BUT MY GIRLS! Is customer service important to you? Do you want to meet deadlines for your project? Do you want to work with personable, intelligent, and straight-forward individuals? Do you have a budget? Do you not have a budget? Do you want options? Do you need direction? Do you want genuine smiles and a "please let us know if you need anything or have any questions, seriously, we're here to help."? Studio Home was my 4th stop in scoping out places to use for my home remodel. I was impressed with the amount of products they housed but the level of service and expertise Carrie and Kayla showed on my first visit left me feeling relieved that there was a place I might be able to tackle every project on my list while getting help from friendly professionals along the way. Two stops later, I came back to Studio Home and started designing my remodel. Eventually, Cecilia came on board and even though new to the company, she quickly learned my name and my project. I am BEYOND satisfied with Studio Home and the remarkable team that work there. You really cannot go wrong by making them a part of your home.

From the owner: Studio Home is a multi-level design center and showroom located in the heart of University Place in…read moreWashington. The newly expanded showroom opened in the Fall of 2013. Studio Home offers over 20 years of industry experience and a wide variety of exclusive products and services. The first floor showcases the HGTV Home Center, Shaw Flooring Gallery, Carpet, Hardwood, Resilient, and Laminate . The second floor showcases the Cabinet Gallery, Tile and Stone Gallery and the Design Resource Center.

We had about 5-10 people give us quotes on our floors Mark came in with the lowest quote and could…read moreget started the soonest so we chose him. Our floors were done terribly by the previous homeowner Mark was able to completely fix them. They look AMAZING. Thanks Mark! I know choosing someone to do your floors is scary since it's an expensive project. I feel completely comfortable recommending Tacoma Hardwood.

I love my floors! After finding hardwood under the carpet in my 1955 house, Mark repaired,…read moreseamlessly extended, and refinished the floors. His help in finishing selection (e.g., stain, natural) was fabulous - he put the options on the floor so I actually see and make the right decision. He also advised on how to maintain the floors and warned that spills need to be addressed right away. I've decided to extend the floors further and look forward to Mark working his majic.

Sergi is amazing! I love the flooring he did on my stairs. Very professional and cleans as he goes…read morewhich was very nice. I highly recommend Sergi, quality work and a wonderful experience.

He did an amazing job laying a new tile kitchen backsplash! The tile went in quickly and all of the…read moreintricate cuts are perfect. I even got a wrong thing from the store and went back to get the right thing for the project. We're so happy with how it turned out and plan to hire him again for future work. He does incredible work at a great price.

They have carpeted all 3 of my bedrooms and it looks amazing…read more Lowest quote too. Kelly is very nice and easy to work with.

I would absolutely hire this company for any project. I had a cracked sewer pipe that became a…read morenightmare to fix. I had originally started the floor repair with another company that was terrible. I contacted PFI and they responded immediately. Not only did they fix the mess that was left after the plumbing and flooring people, they went above and beyond to make everything was perfect. I can't speak highly enough about their professionalism and work. Top notch people and company.

Kenny was so kind, accommodating, and answered all our questions for the project. Him and his team…read moredid an incredible job on our floors and turned them into something that I didn't think was possible! His price was competitive. 10/10 would recommend him to anyone. Super proactive with his communication and I never felt like we were left hanging.

We are so happy we chose Alpha hardwood floors. Kenny gave us a very competitive bid and answered…read moreall our many questions. The workmanship is just beautiful. We had a hard time choosing the right stain... but we went ahead with Kenny's recommendation and couldn't be happier. Don't hesitate to give Alpha Floors a call... you'll be glad you did!