The people who work here are very helpful and kind. The rates are reasonable. The other customers…read moreare polite and keep to themselves. The signs to access the dump could be a little clearer on the side street to the entrance. Helpful hint: all cars pass through the weigh in ramp. The person at the booth will help you figure out where to go and what to be charged based on what you bring to the landfill. The facilities are pretty neat and it's well organized.

Signs, signs, nowhere are signs. Ladyfriend and I took some stuff - electronics and an old DirecTV…read moredish - to recycling drop off and on the plus side the staff was uniformly helpful and friendly. But it was a total mystery what to do when we got there. We'd looked at the website in advance, but that was little help. We showed up and there was a long line of trucks slowly inching forward. So we got in line. Maybe 15 minutes, we get up to the scale to be told we don't need to wait in this line, just go over there (points). I mean, it's neato to know the VW Golf weighs about 3,000 lbs. But signage saying 'got just a small amount of residential stuff? Go this way' woulda been perfect. Once we got to the right place at the complex, the masked attendant pointed us right where we needed to go and the layout then made sense. We will be back as we've got a bunch of bricks to get rid of. And next time no such noob errors.

Excellent customer service! Patriot Shredding provided us a great price, arrived on time, was…read morefriendly and was extremely helpful in helping us to host a neighborhood shredding event. There was no doubt that our information was being securely shredded and our neighbors could not have been happier. The event was scheduled for three hours and everyone was quickly and efficiently accommodated. We will definitely use them again! Highly recommended.

I dropped off my computer's hard drive for shredding! I was pleased to find a company that was able…read moreto handle metal shredding, and the process was super easy. They have a truck on Saturdays in Rockville that you drop off your items (can be paper or, in my case, metal), and the fee for the hard drive was only $10. Very fast and easy process.

They Only gave me one dollar for 40 pounds of aluminum cans because they bought it as Sheet iron…read more On average I was getting about 5 to 6 dollars somewhere else, that closed. Woodbridge metal recycling used COVID-19 as the excuse for cheating me!

Do not do business with this company. They cannot be trusted. They lost their contract in our…read moreneighborhood and acted like petulant little babies. They came in and picked up their bins before the contract ended leaving a whole community hostage. Horrible business people.

After moving to a new neighborhood, I needed trash service. I walk my dog regularly and see Bates…read moretrash receptacles all over the neighborhood, so I know they service the area otherwise why would I have contacted them? I called the office and was told they don't answer pricing questions over the phone and I needed to submit the online form, which I did. It took days for them to respond and tell me they needed to check my area to see if they provide service. 0/10. Terrible customer service, went with another company that actually responded with in an hour.

I highly recommend Junk King (Fairfax) for your junk removal job. A crew of three (Marcus and two…read moreothers) showed up to our home to remove 8 large, heavy, bulky items from our basement. To complicate matters the only access to and from the basement is our "kickback"/"switchback" stairwell. These are the stairs that go up 6/7 steps, come to a landing, switch direction, and then go up an additional 6/7 steps. In less than 90 minutes all 8 items were out of our basement and loaded onto their truck. Junk King got us out of quite a bind as just the morning before, the original company we had contracted with (local junk removal company here in Purcellville, VA) sent out a crew of two who left without taking out a single item. We were quite irate with the lack of competence and preparedness of this original company. I had even done my due diligence and had the President/owner of the original company come out to see the scope of the job first hand earlier this month. The owner assured us it was a job they would be able to do. Unfortunately within less than a minute of the two man crew (from the original company) arriving and seeing the items and stairwell, the Crew Leader commented on the bulk and heft of the items. Upon ME suggesting some pieces may require being taken apart, dismantled or even destroyed the crew lead responded by informing me he did not have tools on the truck to do the job. The two man crew left without a single attempt of removing anything. The Junk King crew informed me of their ETA on our scheduled day and communicated throughout their travel to our location to let us know they were delayed. Once the three man crew arrived, each introduced himself to me and we quickly went to the basement to asses the job. They provided me the quote, I accepted the quote, and they immediately got to work. Junk King was able to remove all items, some requiring a minimal amount of dismantling with tools THEY brought (nothing more needed than their own two hands, wrenches, and screwdrivers). Within 90 minutes of them pulling into our driveway our items were up, out of our house, loaded onto their truck, and they were pulling out of our driveway with a job exceptionally well done. Not once did they utter any doubt that any of the items would be unable to be removed. I was so impressed with their level of communication with each other throughout the process. They were, hard working, up beat and positive during their time here. Junk King is a 5 out of 5 for us. We try to support local but this time got burned. So thankful for Junk King. For reference they removed the corner piece and main section of our sectional sofa (that main piece alone sat no less than three people-it was big), pool table, exercise bike, ping pong table, foosball table, rocker recliner and old version very heavy and bulky big screen TV (thank goodness they don't make them like that anymore). The Junk King crew managed all of them through and out of our ominous "kickback"/"switchback" staircase. They even brought the TV up INTACT. True professionals!!

I have used Junk King three times to declutter my house and they have been amazing. I did not use…read moretheir helper service, electing to load the dumpster myself. However, you can't beat the price! Delivery and pick up was always on time and communication was excellent. I have recommended Junk King to several friends looking to do the same.

EDIT - Within 10 minutes or so of this post being live, I get a phone call from Phillip... the…read moreowner of Garby. He apologized profusely and says that no one had informed him of this service issue. He said that he himself is going to go by my house this afternoon and pick up the piece. Apparently, this has identified a process failure within his company, and he promised to correct it so it doesn't repeat. Props to Phillip for taking ownership of the issue instead of handing it off to someone else to resolve. If he keeps his word and the piece gets picked up I wll come back and improve my rating . EDIT 2 - Phillip was true to his word and picked up the trunk before I returned home. As promised, I have increased my rating from a 2 to a 4 star. Originally I had planned to raise it to a 3 star if the trunkhad been collected, but in recognition of the fact that Phillip understands that talk is cheap but actions are putting your money where your mouth is, as he left a small token of apology at my door. Yelp wouldn't let me do 3.75 so I rounded up in recognition... nice save Phillip. ORIGINAL POST Trash and recycling go out on Sunday night for early Monday AM pickup. Everything out where it should be on the curb. Nothing blocking the view. Come home from work early on Monday and the trunk I put out is still there. Recycling gone, three bags of trash gone. Someone made a decision to not take this item. Couldn't have been because it was too big... 30"x18" maybe.. made of chipboard and covered in vinyl. I call their "customer service" (I use that term loosely) at about 2:45PM.. CS is open until 7p. They tell me nothing they can do, all of their people are gone for the day. OK, fine, please have someone pick it up tomorrow (Tuesday). Get home about 5PM on Tuesday and it's still there. Call Customer service - surprisingly no one answers (not really), leave a message. Fancy phone system texts me back on my cell "Sorry we missed your call, how can we help? " I reply back with the same message I left on the VM. Fast forward to Wednesday AM... text back from them with a picture from the truck with the piece in question circled, asking if this is it; I confirm it is. "Thanks, let me coordinate with the crew about picking it up." 1:20PM... text back like they are delivering good news... "The crew tells me they can pick it up tomorrow morning..." I should be ecstatic except that they are actually going to pick it up on my next regularly scheduled trash day.... So, no extra effort to correct their mistake. Apparently, it's acceptable to the good people at Garby to leave trash in front of a customer's house for three days, then make it sound like they are doing you a favor by collecting it on a normal trash day. "And we flagged your address to ensure this never happens again"... that and $5.25 will get me a grande latte at Starbucks.

I have been with Garby for more than a year. I never had no issue at all from Garby. Being me as…read morea senior citizen; the owner personally contact me time to time to know if there is any service issue; which I never had. Thank you Garby for giving me great service in general especially this winter!

They provide a great service with their electronics recycling events. The staff are always very…read morefriendly and helpful!

I attended the recycle event for my county and was in and out of the event in 5 min. Every thing…read morewas well organized and the people were very friendly.

This is a great thrift shop that you can find some real deals if you just look. They have a…read moreconstant flow of items that come and go so grab it while you can. They also always have tags that are a different discount amounts 25%, 50%, and 75%. It rotates the different percentages each week so check the board when you walk in. As other reviews say, there are no clothes at this location and you should be sure to visit the furniture store and also the home goods section. The store is very well organized and clean in comparison to a lot of thrift shops.

I have used Donation Nation a few times and each pick-up is just as good as the last one. The staff…read moreis always friendly, courteous and professional. They take everything, except gasoline. I highly recommend using this company because they treat your donation items carefully. If you especially have items you can't use any longer but could use a new home this is the company to use. They also take junk as well and will dispose of it properly. Just like their website says " they recycle and reuse". Believe or not they are cheaper then the other junk removal companies and you get a tax deduction.