After seeing numerous ENTs in Austin, Houston, and Portland, having an MRI and a CT scan, and…read moreenduring a sialendoscopy--and continuing to deal with intermittent severely swollen parotid glands for more than 4 years--I cringed at the thought of seeing another ENT. But when my glands were so swollen that they impeded my bite and caused intense pain in my ears, I had no choice but to find another ENT. But I didn't see just any ENT. I saw Dr. Michael Mitchell at Vancouver ENT. He listened and examined and did something no other expert had tried: he put me on a 2-week round of antibiotics, hypothesizing that I had a low-grade infection that had persisted through the years. I returned to Dr. Mitchell's office a month after our visit, and for the first time in years, my glands were consistently soft, and the swelling had not returned. And 2 months after the first visit, I've been asymptomatic. Dr. Mitchell did what no other doctor--some being experts in the field--had done and had been able to accomplish. I highly recommend Dr. Mitchell for his medical skills, his ability to listen carefully without interruption and to think outside the box, and his sweet, kind, and caring nature. He is an asset to the ENT community.

I'll echo what another reviewer said the allergy testing staff is great. Very very friendly,…read moreconsiderate, makes a fairly uncomfortable process not too bad at all. I first saw Dr. Mitchell, who chose not to do the "scope" that my referral sent me for, but hey- What's one lack luster doctor? I chose a different one for my allergy follow up, and was given Dr. Jeffrey Davis. I can only guess he's what "complainers" get for complaining. AWFUL. Awwwwwwwful. He DID the scope so that's something. But he was a condescending, snarky, repellent jerk, with a laughably bad bedside manner, who completely invalidated me as a patient. I just came home from a follow-up visit with him, (Oh yeah, got him twice) and it was just as bad. Actually, no, it was worse. I left angry. It took everything I had not to tell him off. I highly advise anyone looking for an ENT to check out somewhere else.

I wish I had read some of these reviews before my visit today. Been having sinus pressure,…read moreheadaches and itching in my ears etc, so I thought I should go in and see the specialists. What a waste of money! I saw Dr Jeffery Davis. This guy talks down at you when you ask questions and his lack of passion and care is astonishing! I felt like I was wasting his time honestly. Here is the thing; if I knew what was going on with me, I would not gone to see a specialist in the first place! If you get irritated by a patient asking questions to try and understand whats going on, maybe it time for a new job. I understand you have to be efficient to make money, but brushing off patients is hardly being efficient. I seriously don't know how someone with such an attitude manages to stay in business. Anyway, long story short - I wasn't very happy with visit today. Probably will not be going back there again!

I am impressed with this clinic. The office staff, assistants, and doctors demonstrate exceptional…read moreprofessionalism. Adjusting to significant hearing loss was challenging, but the team offered valuable support in using my new hearing aids, covering topics such as wear, maintenance, and charging. The care was outstanding. A special shoutout to Joseph

I was simply transportation for this visit, but any exam that results in the patient being in and…read moreout of the exam room in less than five minutes seems extremely rushed, especially for a specialist. Subsequent conversation with the patient revealed that the specialist was rushed, completely disinterested in the problem, didn't listen to all symptoms, and abruptly advised that "nothing is wrong" and to ignore the symptoms. This is completely inexcusable, and is extremely disappointing.

Dr. Anderson is one of the most caring doctors I have ever had. Both my husband and I see him. He…read morethinks hard about what is best for us and spends time to explain things well. If you are looking for an ENT that actually cares about you, please go see him. He will go above and beyond for you.

Having serious doubts about the people that answer the phone here. Called multiple times to…read moreschedule an appointment and nothing. Maybe hire competent people that will actually schedule people instead of ignoring them because they are lazy. They will never call back they just want to get off the phone and go back to nap time I'm assuming. Horrific idiotic behavior that is no where near professional. I really need to see this doctor though. Unfortunately morons at the phone won't let that happen.

Absolutely bull crap of a clinic and management. Everyone is running like chickens without heads. I…read morework in medical management and know in detail how things are supposed to be run. Sadly it looks like it being run by a 3 year old. First of all the appointment I had was a year in the making. The referral took way longer than is actually acceptable by regulation. On top of this when I check in for my appointment guess what. No profile was created for me. No chart was started. No appointment was scheduled. For the procedure it is risky to go so long without eating and since it was scheduled very early. Now since they scheduled other people at the same time. I was placed on standby for whenever they had the time to see me. They blamed it on a change of softwear that didn't transfer all the patients correctly. Advice to management and scheduling if your going to be doing a system transfer. Make a list of scheduled patients and transfer manually those that didn't successfully transfer. I performed a change like that at my clinic with thousands of patients and none of this happened at all since we manually added those who didn't get transferred. This is also going to be reported since there are minimum medical standards that should be followed and where not. If your reading this please never come here. Your life is on the line and they don't care if you die they just want money.

I called but the person that I was supposed to speak with wasn't there. They refused to let me…read moreleave a message and told me to call back. Sign me up to work here. Can you imagine being allowed to be this blatantly lazy?

Amazing service, friendly and communicative staff, I am always well taken care of every time I walk…read morethrough the door. Dr. Foltz-Cook is so knowledgeable and I always feel at ease and comfortable getting my Botox done!

Fantastic service!!! My skin looks and feels gorgeous.read more