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    Davis T Katseanes, MD

    1.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

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    2 years ago

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    Saint Alphonsus West Chinden Clinic

    Saint Alphonsus West Chinden Clinic

    2.0(7 reviews)
    4.9 mi

    This is the worst pediatrics I've ever been to. If you need to get ahold of the doctor it's near…read moreimpossible. They will send you 2 bills even after the insurance pays for it and if you need Perscriptions they'll send it to the wrong pharmacy

    Zero stars. I made two sequential appointments for my boys for the same day. I arrived after 1pm…read moreand the staff advised me that my appointment times were 1pm and 1:20pm, which were not the times I had booked. I tried to glean an explanation for the change, and was mostly ignored by the staff. Then I was advised that the doctor would only be seeing one of my boys, as we had arrived late, and the 1pm appointment would no longer be honored. So I sat and waited, and got angrier by the second. When my boys name was called I went to the front desk and asked they had received the boys medical records from Kaiser (fax requested by them months earlier). One of the staff said that only some were, but noted the fax had in fact been sent. I asked if it was Dr Grigore's directive, or St Alphonsus' directive, to decline to see a patient when they have arrived late, and the staff said it was the doctor's directive. I then told them that I would find another doctor, and the response was a curt "ok, thanks" as we turned to leave. Poor customer service doesn't describe this. This was shitty customer service....this was "fuck you, too bad" thrown our way for no reason: 1. Our appointment times were changed, or input wrong by the person I spoke with; I had 1:30 and 2:30 for my two boys appointment times, which I obtained from the person whom I booked the appointments. 2. This was the boys initial visit to Dr Grigore, but the staff didn't exercise ANY discretion with regard to our tardiness and the doctor's policy, even though it was not our fault. 3. They faxed the medical records request to Kaiser MONTHS AGO, obtained some records, and apparently conducted no follow up to obtain the rest. 4. And they made no attempt to accommodate or assist us with fixing ANY of these issues. I did hear the staff whispering about us after I sat down angry. But apparently the result of those secret discussions was "too bad, fuck em", which is what we received in a nutshell. Within the last year I have been to the Nampa St Alphonsus ER for my wife, and received excellent care (it was from this experience I chose St Alphonsus to be our healthcare provider when we came to live in Idaho). I have twice been to the St Alphonsus urgent care in Star, both times I was treated very well, and I received excellent care from a friendly staff. Recently my wife and I were blessed with the birth of my daughter at the St Alphonsus Nampa maternity clinic, and my wife and child's treatment and care was so outstanding, that we rave about it EVERY time someone asks about our birth experience. My experience at Dr Grigore's clinic today was 100% opposite of these prior experiences with St Alphonsus, and I gave them one star because Yelp has yet to create a "no star" option. So my advice is to choose a pediatrician somewhere else....anywhere. You should not choose this clinic unless you are 'on time' 100% of the time, or are able to diagnose and treat your sick child yourself when they turn you away for being 10 minutes late. The staff at this clinic did not give one single shit about me or my boys, and my guess is they will do about the same for you.

    Davis T Katseanes, MD - obgyn - Updated June 2026

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