I was referred to Dr. Mitchell from my dialysis center. He is a transplant nephrologist that works…read morewith patients who have received their new kidney. Dr. Mitchell works at St. Luke's throughout the valley but I did go to the Nampa location since this was the soonest they could get me in to see him. I previously had Dr. Fearday as my nephrologist before my kidney transplant. I adore Dr. Fearday because he took great care of me. He set a very high standard in care so Dr. Mitchell had very big shoes to fill. I haven't had one bad doctor at St. Luke's so I know I'll be in good hands. Dr. Mitchell is fantastic! He was very thorough. We went through my medications to make sure we were both on the same page. He went through my labs. He assured me that my kidney function is great and my weekly labs are on point. I have been dealing with different nephrologists from my transplant hospital in Utah so it's nice to have someone I can connect with locally. It's also great to establish a line of communication with the same doctor in person vs over virtual calls with multiple doctors. My future appointments stretch out for the next few months with Dr. Mitchell but eventually I will be seen by Dr. Fearday again. I know I'm in good hands with Dr. Mitchell. He is kind, attentive and thorough. We got all my questions answered. Any concerns resolved. I look forward to establishing a relationship with Dr. Mitchell. We scheduled all my future appointments at St. Luke's downtown but it was cool to head out to Nampa today for this visit. The staff was nice and the office is easy to get to from the freeway. My appointment today was great.

Sadly, after 7+ years of seeing Dr. Loveland, he is no longer seeing patients. The office has gone…read moredown hill very quickly. The office staff is very unfriendly, and it takes a week or more to get refills. I never thought I would have to see another Dr. the Dr's don't disclose that if you go for your annual visit, and you ask a question about another issue you get charged for that conversation. I never experienced anything like that with Dr. Loveland.

since Dr Loveland has left except for one or two days a week. I've see several Do and Nps there…read moreand cant get the care. unanswered email and phone calls ready to change after 20 plus years

Dr Malory has done wonders for my husband and me. He explains all procedures and he doesn't make…read moreyou ever feel like you're just another number. Very caring. The staff is awesome and makes you feel welcome. Thankyou for al you've done for us.

I love Dr. Mallari and his staff. Dr. Mallari is so knowledgeable, kind and caring. He really…read morelistens and asks questions until he knows that he understands your pain and then clearly explains his diagnoses/opinion for the most appropriate and effective treatment. So grateful that I found him.

I read a couple reviews about this doctor's office and wanted to come in with an open mind even…read morethough some of the reviews weren't so positive. We walked in and we were instantly greeted by the nice receptionist. She got us all checked in, updated my husband's insurance information and billing. And then we chilled in the waiting area. We were called back by the nurse. She took my husband's vitals and asked us if we had any medical concerns. She was really kind! Nurse Niki did a great job getting my husband's appointment started. Today was our first initial visit with Dr. Mohamed. He was fantastic! Dr. Mohamed was very thorough. He was very attentive and was very engaged. I appreciate that he took his time with the appointment. He didn't rush us, made sure he covered all of our questions and concerns. It was a breathe of fresh air to have a dr taking his time for his patient. If you're looking for a new primary dr, I would recommend Dr. Mohamed.

The doctors and nurses were okay, but billing is a nightmare. I didn't find out how bad until an…read moreissue with insurance outside my control (a different family member's CoB) lead to a delay in payments. An insurance rep even called to inform them of the delay so they wouldn't give me any problems. Unfortunately the fun was only beginning. Billing has a policy of only including specific dates of service and a list of services with the first bill. Even cross-referencing the first bill, subsequent bills were impossible to make sense of because the amounts and dates kept changing. Even after the insurance issue was resolved, one twin's wellness visit was still getting denied. Insurance reps said they were billing incorrectly. The first billing rep I spoke with also noted discrepancies in how each visit was billed. I used to review claims for a health insurance company, too, and knew they were billing with the wrong codes. Sometimes mistakes are made on the insurance side, but this was not one of those times. The last time I spoke with a billing rep, they were very uppity and denied making any mistakes. Once again, a rep from my insurance company called them directly. The bill was resubmitted and paid, with the exception of hospital services for what I thought was a routine blood test for the younger twin. Whatever. I was tired of arguing at that point. One other thing: visits would last forever, about an hour per child, and most of that time was spent sitting and waiting in the exam room. Imagine how fun that was with both children in their terrible twos and threes. There's a lot of things I'll miss about Boise; this place is not one of them. They can't be faulted for the initial delay, but billing policies and poor customer service are on them.

Wonderful experience always. Dr Durham got our health back on track, has a great bedside manner,…read moreand is reasonable in his recommendations taking into consideration your lifestyle and other factors. Love that they are available non banker hours (7am appts!). Molly is super kind and makes you feel not too stressed going to the Dr.

i put in a request for an appointment at the first of the month. on the 6th i received an email…read moresaying they were " still working on scheduling me" it is now the 27th and i had still not been scheduled so i called and explained the situation. the woman on the phone was snarky and already serving a bad attitude before she told me that since my doctor no longer works in the building i have to reach out to her separately and not to you guys. i think it's horrible that i've been waiting all month for an appointment while being frustrated and in pain while you guys were just going to continue to not communicate that very important information to me. do better.

Dr. Tanya Almaras. Saw her for 2 yrs. Initially she was a huge help. However , my appointment today…read moreI walked out and will never recommend her. My complaint was not with her but with their lack of notifications electronically. She immediately got defensive and said we can end this now "I will not be lectured" while lecturing me about follow up visits. I've got a subscription for you, get humble.

Each time we have gone to this location, the staff and doctors have been so kind and helpful. They…read morereally seem to go above and beyond.

I had a bone density scan this week at St. Luke's Eagle location. A majority of my appointments…read moreusually take place downtown or in Meridian. So, it was nice to have a 5 minute drive to my appointment since this office is down the road from me. The receptionist here is so nice! The downtown location should take a couple lessons from the Eagle location. The receptionist smiled at me. She was kind asking me my general check in questions. She had personality. These basic skills are lacked in 90% of the people who work in registration downtown. If I can have all my appointments here, I would. I hung out in the waiting area till it was my turn. Zach, the imaging tech called me back to the scanning room. He went through the process of the scan with me and guided on how my properly lay on the scan machine. He had me position my legs differently for a couple scans. And before I knew it, I was done. It was quite an easy process which was nice. My other appointments require getting poked at. The Eagle office is night and day compared to Downtown. They are so nice here. It's a smaller facility with an Urgent Care unit which is nice for non emergency visits. It bums me out that I have to deal with the rude receptionists and security check in staff when I'm Downtown. But it was nice to see how the other half are treated at this location. I will have to get more appointments fulfilled here. I leave happy which is nice.

I had to have a nuclear stress test done today. While it may not be the highlight of my day,…read moreeveryone I dealt with at a saint Luke's was absolutely amazing! From theoment I walked in, the staff the checked me in were awesome! The nurse that took me in back and ran the scanachine was phenomenal and friendly. The two nurses that administered the stress test were amazing and friendly. To say the least, the staff made a note so pleasant test absolutely wonderful!! Thank you so much!