Prompt, efficient and did the job professionally in a timely manner! I Have a hearing disability,…read morethe technician was very patient and helpful!

Stellar service. Very professional. Worked quickly. 10/10 would recommend! If you are in the…read moreColumbia, SC area and need assistance, call them!

Driver blew through a red light and didn't even slow down afterwards. I followed him into a gas…read morestation where he was belligerently unapologetic.

i was leaving for work this morning and my car wouldn't start. I am a AAA member and called…read moreroadside assistance at 06:50 . I requested a new battery be brought when the technician came and 3 hours later no one had showed up. after several phone calls to AAA , they sent a different company. Hook and Book roadside assistance. Jim came within the hour and was amazing!! he was professional and kind and such a down to earth person. I work in a busy ICU and they were short staffed until I could get there. he was finished in less than thirty minutes and I am very grateful for the service and how well he explained the process to me. my only regret is that he was based out of North Augusta and I'm in Gilbert SC. I wish they were closer. I would highly recommend this company and his services in the future. great job and got me back in the road quickly. thank you for your help. you rock!!

These guys are amazing!! I forgot to leave a review the first time we used them, but I couldn't let…read morethat happen a second time. Back in September, in the evening, my son ran over a huge screw that got stuck in the tire. The stupid security lug nut wouldn't come off, the treads in the key were messed up or something? All I know is neither my husband nor my son could get it off. It was ridiculous. We all needed our cars the next day, had no idea what we were going to do... I got online to see if there were any automotive places still open, or SOMETHING. It was almost 9:00 pm. I saw Bennie's, and that they were open 24 hrs, so I called them up. Jeff was very nice, I explained the situation, and he said he could have someone at our house in about an hour, and quoted me a price to put the spare on or patch/plug the tire, whichever could be done and/or would be best. The tech they sent out tried and tried, but said he didn't have the right tool to force that lug nut off, so he would plug the tire. That's what he did, and it worked perfectly!! It was amazing!! I think it was around $150 to pay by card, and I gladly paid every dime, lol. To be in a situation where you need your car, but it's broken, it's late, etc. is so stressful. Having someone just show up to your house and fix it on the spot for a reasonable price is just AMAZING. Now, fast forward to today, November. Same son noticed the tire was flat while he was at work. He has to leave in the early morning tomorrow to drive to Texas for a wedding this weekend. This is so not good. He was able to purchase another key from Lexus dealership, still couldn't get the lug nut off :-/ We called two auto shops, neither could fit him in today :-/ So I remembered Bennie's and called them up. Jeff answered again, I told him the situation, he asked me to have my son send some pictures and info while he called the manager to ask about the warranty on the plug they did before. He called back and said unfortunately the warranty period was over, but they could come out with the right tool this time and try to get the lug nut off. They were at my son's work within 45 minutes!! They were able to FINALLY get that stupid lug nut off and put the (great condition) spare on. Crisis averted and my son can leave as planned in the morning and make his friends wedding :) Also, it wasn't the first plug that failed, there was another puncture in the tire, so they plugged that too, and put the old tire in the trunk for a spare until my som can replace it. Seriously, these guys are life savers.

KEEP SCROLLING!!!! Hands down THE WORSE roadside assistance I've ever had. I made the initial call…read moreat 8:07am and literally sat on the side of the highway for 7.5 HOURS!!!!! After they took the $300 deposit of course.. BIGGEST SCAM IN GEORGIA!!! The first crew that was sent couldn't even get the job done not even sure if the guy could read. The second crew advised me to drive a mile WITH NO TIRE on I-20 to the other side so his equipment would work properly lol.. COMPLETE JOKE!! And to top it off I was charged $980 initially for TWO TIRES that not only took 7.5 hours but they also tried to make it right by taking $200 off after causing me to do a whole work shift sitting in the hwy. Then I was promised discounted tires and haven't even smelt them.. save your time and money and call someone else!! Will be posting these every week just to keep it refreshed hopefully I'll save the next from becoming a victim. FALSE ADVERTISEMENT AT ITS FINEST!!

Big Tow Wrecker Service has friendly people & fast service. Very affordable Prices. Willing to go…read morethe extra mile every time.

Friday, December 12, 2025, I was attending my school's Christmas gathering at Southbound, located…read moreat SRP Park in North Augusta, SC. I parked at a building that appeared to look like new construction or an office building. I later found out that it was an apartment complex but hardly looked like one in the dark as it is black painted. There was one tow sign posted, facing North toward Crown Plaza Hotel. I was driving West and did not see the sign or the face of the sign for "Private Tow Zone" because of the direction the sign was facing, and the placement of the sign on the outside of the fence where parking was. There was no warning signs posted at the 'apartments" stating Private Residences & No Parking. Needless to say, there were about 10 cars towed on a flatbed between 7-10 pm. When I returned to look for my car, it was gone. I looked around the parking lot and did not see any signs. At the corner where the sign was posted and facing Crown Plaza, people were standing calling, and they notified me of the sign and where to call. I called Big Tow Wrecker Service and was told that they were closing in 10 minutes. We all were scrambling to get Ubers or rides to Jefferson Davis Highway to get our cars within the stated10-minute timeframe. Once at Big Tow, it appeared they were fully open for business. There was a woman and two men. We presented only a Driver's License as identification, paid $300.00 cash and NO RECEIPT. I requested a receipt and was NOT able to get one. I voiced my displeasure with how the signage for NO Parking was laid out. One guy who appeared to be in charge said SRP was responsible for placement of the signs that Big Tow supplied, and that I can take it up with SRP. He said, "I don't want you to think this is a racket." I replied, "That is just what I am thinking because of how all of this is being handled." On Monday, I waited until after work to check for the receipt by text, NONE texted as promised. I called to inquire and got Ms. Randi who was rude and fast talking. She put me on hold for 5 minutes. The link she sent was broken and I had to call back to request an email of the receipt. I finally got it. I went back to the 'apartments' to check the building out and the placement of the signs. I took video and pictures, then I was approached by the Sweetwater Apts. leasing representative asking if she could help me. I went into the office and told her what happened on Friday, and that the complex needed to put more signs up, especially against the building parking. A gentleman interjected as I was talking to the woman, that the entire lot is a tow zone, and there are two (2) signs up at each END of the East/West lot. I explained I was concerned about the sign near where I parked and the non-existent signs at the building. I told them had I seen any sign posted, I would have never parked there, and that the signs need to be adjusted, or even two-sided facing East/West as the road is East/West so drivers can see the signs clearly. I am disappointed that we all had our cars towed. It does seem like a racket as no person tried to warn anyone, and the way the entire operation is conducted. YES, we parked in a Private No Park Zone that was NOT PROPERLY MARKED! This is the frustration and disgust that I am exemplifying in this review. I feel for much older people who might not see the signs or have the Uber App because much younger people did not see the sign that was posted in an obscure direction and spot. Let's do better those of you in the service industry. If any of us had seen 1 of 2 signs posted, we would not have parked there. I warned a lady who parked in the middle of the lot, she thanked me and moved her car. These businesses responsible, Big Tow, Sweetwater Apts. Leasing Office and SRP Park, all should try to serve the customer better and fairly by not trying to scam them, especially at Christmastime! In all fairness, Big Tow might be a great roadside assistance company; I would not know, nor would I ever call them for a tow.

Quick to respond Safety minded…read more Great people Towed my Truck from NA to the dealer great experience!! Highly recommend

While I was out and about on errands, my shifter components broke inside the console of my 2010…read moreF-150. I couldn't shift into forward or reverse, so I called Triple-A. They called All Around Logistics & Towing and booked my tow. 10 minutes later, I got a call from Christina at All Around. She said she was a half hour out. 28 minutes later, she pulled up. She was very courteous and professional and got right to work. She didn't hesitate in figuring out how to get my truck pulled up onto her flatbed, even though my rear wheels wouldn't roll. Christina is not only a skilled rigger/driver, she is calm, confident and capable! Yes, I highly recommend All Around Logistics & Towing, and if you're lucky enough to get Christina as your driver, tell her I said "Hi." Jim T. - Beech Island, SC