After a disastrous discovery of black mold under my floors and the bottom of my cabinets and island…read moreI turned to Angie Moats of Capitol Group. I enjoy people who are genuinely interested, curious, and enthusiastic about their work. She's passionate about design and possibilities. She came to my home tasked with recommending new cabinets and countertops. Practiced in measuring and design principles she scoped out the kitchen work, much to be funded by the insurance company. My kitchen adjoined a room addition that leads to my backyard. The space was unused. Angie recommended removing the wall that separated the kitchen, removing the pantry shelves, place the refrigerator in that former space, and extend the countertop into the addition with three more cabinets or two cabs and a wine cooler. I accepted her recommendation and now have MORE storage without a pantry, more livable/useful space and a beverage/breakfast area for sipping coffee or having a buffet style counter for cookouts & get togethers! She recommended the shelf drawers inside the cabinets and being able to pull out a drawer without having to dig to get to items in the back is wonderful. We shortened the length of the island and placed a drawer microwave beneath it. I thought I might miss the longer island, but am enjoying having more floor space instead. I had consulted with Angie when her previous employer redid my shower. That makes me a repeat customer of hers and she has earned my trust and respect. She's changed my life with her work and I am Grateful!

From the owner: Capitol Group is proudly serving the Springfield and surrounding areas with the highest quality and…read moreexpertise in the following: -Cabinetry -Appliances -Counter tops -Faucets -Fixtures -Sinks -Whirlpools See us first before you build or remodel. We are your kitchen & bath design center. Come visit our showroom! To see why our customers refer their friends and family members to us visit our website for more information or give us a call to talk with a friendly professional! We are here to serve you!

monarch was great !!! Stacey was so talented and very helpful in making big decisions!! we love the…read moreresults Kathy Hillestad

Terrible experience. First set of cabinets were the wrong color. Then they measured wrong...after…read moremoving a wall to make them fit, we discovered they measured wrong for every single cabinet. So, those had to be remade. Third time they came, they were painted black (not what we ordered) and damaged, bowed and warped. The owner, who apparently is the only one who can offer any customer service has refused to call us after many requests to speak to him. We ordered these cabinets in February-it is now the end of July and they still are not right. Buying our cabinets from Monarch was the biggest mistake we made for our kitchen remodel. Stay away from this company

Terrible. Bathroom cabinet/marble top was measured wrong. My contractor installed before I saw it,…read moremaking necessary drain adjustments to make it work, connecting flexible pipe. I called about it and was told "the pipes are where they are" and they wanted to charge me $100 for restocking and I would have had to pay for a replacement. They were not going to credit me any of the $1873 I had paid. All I received from them was attitude.

Beware. Do not even consider. Would give less than one star if I could…read more Deceptive practices! Was promised and paid upfront for quality custom designed cabinets made on GB K&B premises, like the ones I ordered for my kitchen (and was satisfied). Bath design, however, a completely different experience. Cabinets are too cheap even for a laundry room, are definitely not custom made. My installer agrees. GB K&B is now ordering from an outside vendor. I was not told of this upfront. Charlotte House of GB K&B did the measurements; however the shower bench and adjacent closet do not align properly. I called Charlotte House, at first she promised to "make it right," but then referred me to Sharon Bedolli (owner). Sharon at first said she would help then did not respond. I also contacted office manager Kelly Bedolli, no satisfaction there either. How they can stay in business going forward is unclear to me.

After reading through the other horrible reviews, I have to say, they are 100% accurate!…read more Everything before install was fantastic. A 2 day install turned into 2 weeks with lots of no shows from the installer and an extra $1,400 in cash given to him for things he claimed were extra. Getting ahold of the owner was not easy but once we did get ahold of him, he did apologize and seemed like he was going to make sure everything was made right. He took $700 off our final bill. Once the installer was done, we had to call to ask about getting all the cabinets adjusted aka straight. They did come out and do that. After about a week, we noticed the pull out trash can was hitting the pantry door next to it. Luther sent a guy out to "fix" it. The "fix" worked for another couple weeks until it gave and started hitting again. Then it l came off the track. We obviously haven't been able to use it since (so after just a few weeks). You can see in the picture below that it's crooked. Getting ahold of them was extremely difficult but when we did, Luther told us it sounded like a spacer wasn't installed between the two. We kept hearing they would get back to us. Eventually they stopped answering our calls. Before the holidays, months after the issue and not being able to use the trash can, my husband got the idea to call from his work phone. They of course answered, not knowing it was him and told him they were looking into a solution. Again, we were ghosted for months. My husband stopped in last week to give them another chance to make this right and Luther Falls was far from professional and wanted nothing to do with working towards a solution. He called my husband awful names and told him to "F our cabinets," while walking away from him to avoid a conversation. I then made a Facebook post to let all my friends and family know about our situation and the terrible treatment we had received. Luther commented saying we were liars and that we broke it and didn't notify them until 6 months later. Obviously that is not the case. We are honest, hard working people who tried to give a company chance after chance to make it right. We never dreamed that we would be treated this way. We've remodeled 3 homes now and never had any issues with anyone we've worked with! Also, we aren't 100% sure our bottom cabinets are even the color we ordered. We picked charcoal grey and our receipt says that but these are navy blue. We never even had the chance to bring this up to the company because it's been the least of our worries.

Service requested online immediately called back. Submitted photo to show the area for repair…read more Scheduling next available. Thanks so much

I highly recommend Bailey Hardwoods. I ordered an new trash can insert for my kitchen cabinet…read more What came in was not what I had ordered but Jennifer went out of her way to make sure that I was satisfied and got a replacement that was perfect. I really appreciated how she went the extra mile for us.

We had Bailey Hardwoods build us a custom cabinet to match our existing cabinets. In spite of the…read morefact that this was a small job we were treated fantastic. The cabinet was an exact match and a perfect fit, right down to the stain and finish. We were even given the extra stain so that we could do some minor touch up to our existing cabinets. I was very impressed with both the workmanship and with the way we were treated. I will definitely keep Bailey Hardwoods in mind for future wood projects and recommend them to friends.