In approximately August 2025, I was awakened around 3:30 a.m. with extreme left shoulder pain so…read moresevere that I had to go to the emergency room. X-rays of my neck and shoulder showed an issue at C5/C6. I originally scheduled an appointment with Fulton County Orthopedic Surgeons. From the moment I arrived, I felt completely dismissed. I stood at the check-in window for over four minutes while the employee behind the glass looked up at me multiple times and did not acknowledge me. I attempted to find assistance elsewhere and was directed right back to the same window, where I was again ignored for several more minutes before she finally asked if she could help. I eventually saw a nurse practitioner who immediately dismissed my shoulder as a possible source of pain and decided it was "definitely" my neck based solely on the X-rays. When I suggested that an MRI of both the shoulder and cervical spine would be the appropriate way to confirm the source of the pain, she claimed that my insurance would only cover imaging for one area and that If they asked her she would tell them to image the neck. I have good insurance and found it inappropriate for a nurse practitioner to make assumptions about my coverage while also attempting to limit diagnostic evaluation. When I stated that I would be upset if only my neck were imaged without fully ruling out the shoulder, it became clear that my concerns were not being taken seriously. If I could leave a negative amount of stars I would! By the end of the visit, I had lost all confidence in the care being provided and chose to seek treatment elsewhere. I later scheduled with Mercy Orthopedic Surgeons instead

My husband was taken over to the ER at FCHC this week and I cannot begin to give praise for the…read morededicated staff in the ER. The first person we saw was very helpful and friendly. She assisted us immediately. Thank you to Dr Taylor for his compassion and professionalism and quick response to my husband's problems. We felt reassured speaking with him. Another thank you to Haylee in ER who went above and beyond in her kindness shown. I wish I had all the nursing staff names since they were absolutely exceptional and comforting during that time spent in the ER. I noticed too the cleanliness and attentiveness of everyone in the ER. I am thankful that FCHC is part of our local caring medical community.

When I walked in the door, the lady at the desk was AWESOME. The whole staff was AWESOME from the…read morebeginning until the end. I was a little nervous. They made me forget all about it. We had conversations and laughs. When they said bye Mary. The surgery went well. No pain I'm feeling GREAT. Thanks to all of you. I love you for the AWESOME care!!!!!l Love, Mary Sargent

I have had many procedures done at the vascular center at Regency Park and have always had great…read morecare and very good, outcomes. I had to have a dialysis graft cleaned out for a clot in my graft. Unfortunately it clotted again and I had to go back and have a tunnel catheter placed for my dialysis. Dr. Margay and his staff did a fabulous procedure and I had no pain, the catheter is working fine and I will have to use it for weeks until my vascular doctor at Promedica can create a new graft. I am always grateful for the care at Regency vascular and they give you an appointment as soon as possible usually the same day. Thanks to the whole team !!!

I have lived through the various reincarnations of this hospital...Foote Hospital, Allegiance and…read morenow Henry Ford. Incredibly, with every attempt to rejuvenate their reputation with a name change, the medical care gets worse. If you have the unhappy misfortune of being admitted, you willi get a team of doctors , not your own, who know nothing about you. The doctors I had were subcontracted out of a service in Maine. I was admitted with an infection in my toe with a red line going up my foot and onto my leg. As a diabetic this was concerning. The ER wrapped it and I spent two days on the floor with IV antibiotics. The doctor spoke no English and smiled vapidly at my questions. 3 days later, I was discharged. not once during that time did I see the doctor again and the nurses only came into change the IV bags. Never answered questions and NEVER removed the bandages to see if I was developing gangrene. I won't even mention how bad the 'care' was for my 90 year old mil. Fast forward, they 'claim' to have an endocrinology department but they don't. All visits are televisits with the DETROIT endocrinology. If you can't do televisits, you are SOL. If you need care, go elsewhere. If you just want a place to die, they will do.

I didn't think anybody's food could be worse than McDonald's. Until I breakfast at Henry Ford…read morehealth. 2/7/26. And the parking lot for handicapped people whose dangerous walk on and yes I know it Michigan is have lived here my whole life . But this is a Hospital. And the handicap, parking spaces are so close together. You can't get out of your vehicle once you get it on. But most not all the staff has been great .