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    Dawson Bus Service

    5.0 (1 review)
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    9 years ago

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    Executive transportation - Chrysler 300 - 10 passenger

    Executive transportation

    2.0(5 reviews)
    31.7 mi
    Certified professionals
    Locally owned & operated

    No air-conditioning on bus, only on dash! Temperature in mid 80s and we were HOT on 2 1/2 hour…read moretrip! I called company while on but and promised call back but no call. Think they should offer a discount on their $$$ fee!

    I don't recommend using. Crystal's Bus Tours contracted this company that sent shotty buses who are…read morenot up to DOT standards. We literally had a very ignorant bus driver who didn't care about our safety at all. The safety hatch was recently replaced on this bus and it came loose due to vibrations and unhinged. While we were off the bus for 4 hours in the City he must of had an issue with it. He rigged a temporary fix of duct tape and a coat hanger. He proceeded to tell the bus own and the girl Crystal running the tour that we tried to open hatch before we arrived to New York. It was on the ceiling of the bus so unless we were spider monkeys how in the hell did we do that? We all are also a little over 5 foot tall. The tour bus girl accused us in front of whole bus not once but 3 times. I then put her quickly in her place. She then exited bus and asked others if anyone witnessed us trying to open it? We are grown women, emergency doors are not to be opened. We aren't morons. Then once she realized the driver was covering his own ass wanted to apologize. Tooooo late! Then the driver wanted to come back to tell us to watch the hatch and if it starts to shake let him know because it's going to blow off. He starts bus up goes down streets of NY. With Christmas music blaring (note: wanted us to alert about hatch) how was he going to hear over music? He claimed radio didn't work at beginning of ride. 2 mins down highway Emergency door flies up and off into whatever was behind us on the higway. He drove a good ten minutes before pulling over. Not to mention no worry of who was hit with this hatch door. Also no worry of the coat hanger hitting one of us when the door flew up. The bathroom had no light, toilet wouldn't flush without us dumping water into it. The heat on the bus was a major issue. Several people were uncomfortable and he didn't seem to care. He then switched to the floor baseboards and it was so hot many complained of their feet feeling like they were gonna catch fire or our bags. He also after pulling over made us all ride in complete cold like he was punishing us. Once he pulled over Crystal got on bus to tell us they were sending another bus but had to ride to Wilmington to catch it. Hour and half away. We were made to feel like criminals as he basically suggested us being moved to another bus. He drove other passengers an hour and a half away with the emergency hatch gone. He claims he has drove a bus for 50 years. I recommend retirement and a customer service course. Do not ever use EXECUTIVE TRANSPORTATION! The driver Mike is a sexist, racist a@@hole! I'm reporting this company to the Department of TRANSPORTATION Monday. I have pictures to back up all allegations.

    Photos
    Executive transportation - 56 Passenger Motor Coach

    56 Passenger Motor Coach

    Executive transportation - 2018 Lincoln Continential - 10 passenger

    2018 Lincoln Continential - 10 passenger

    Executive transportation - Chrysler 300 - 10 passenger

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    Chrysler 300 - 10 passenger

    Delaware Department of Transportation - Several lanes of traffic all being forced to merge into one lane.  Great fun on a holiday weekend!!

    Delaware Department of Transportation

    1.6(8 reviews)
    3.0 mi

    Great service for a drivers license renewal. I am a long time Delaware resident that appreciates…read morethe DelDot workers

    Wow. What an incompetent bunch of government workers…read more In mid-August, a vehicle registered in my name drove on US Route 301 and used the cashless lane, aka the Toll by Plate option. In mid-November, I receive a bill for $5.60 to pay the toll. Immediately write a check to Delaware DOT for the amount due. I figure I'm done and obligations are settled, with no hope of accruing fees or additional charges. Wrong! Nearly a month later, the check has still not cleared though my bank. Call Delaware DOT and they have no record a payment was received. So, I have to pay via credit card while I'm on the phone with a rep to make sure that no penalties or additional fees are charged to this Toll by Plate account. Here's a state that is less than 2000 square miles with surely not a whole lot of toll road surfaces (in comparison to Texas, that is), and you can't process an invoice in less than 3 months nor clear a check in less than a month? What are you all doing? Of course, I've been assured that if and when my check is received, it will be returned to me promptly. I'm not holding my breath on that one, but I do have the name of who I spoke with when I called and the confirmation that I paid via credit card. I'll make sure I get that $5.60 check back, that's for sure. I'm amazed at the level of ineptitude with this organization. Should you be billed for the Pay by Plate option, DO NOT write them a check in payment. Surely that will take about 3 months for them to process, just as it did for the invoice itself.

    Dawson Bus Service - buses - Updated July 2026

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