Might consider posting on your website that the store is in total disarray due to some sort of…read moreThree Stooges inspired remodeling project. The aisles are gone and the store is missing any sort of logical sense of order. Even the poor staff, if asked, don't know exactly where anything is. 07-17-2025 Still my favorite HW store though.

Terrible service. Argumentative when they get the orders wrong. Website orders don't represent what…read moreyou receive. SKU numbers don't match. Mostly kids work there and no managers are available for help. Even they aren't trained well. Just go to the Beverly location.

Brick and mortar. Shop local. Support small business. Sounds reasonable to me so instead of…read moreordering what I needed on-line, I waited untill after the Holliday and cycled over to Kelly's, the only hardware store that we have left in this town. I walked in and saw that both people stationed at the front of the store to greet and assist customers were both on their phones. I went to look for my item and couldn't find it. I went back to seek help but they were both on their phones. I went back and seared through other isles and departments. Nothing. I went back to the front of the store to ask for help. They were still both in their phones. So I left. Jeff Bezose is goig to have it in my hands tomorrow. I would already have it but i foolishly chose to shop local.

At Kelly's you are consistently met by a group of men gabbing and slow to help. Most have generally…read morebad attitudes and are even sometimes rude. And if you ever have to return an item you are met with resistance and distain. This attitude has been consistent for years and though people come and go this treatment remains. Poor customer service must come from the top down.

I needed a new gasket kit for my 1980 wood stove and all local stores were sold out and not going…read moreto be restocking the product. I finally was able to locate the product I needed but it was a short distance away around 30 minutes. I have not been to this town since the 1990's. Well, I got lost; my car has a 2010 GPS, it was dusk, almost no street lighting and unless you live in New England, the roads along the coastal towns are based on the old cow paths. The store was closed when I got there, I did leave a voice mail to let them know I would come in the morning but would call to see if they still had it because it was their last one. I deciuded to drive home and a few minutes later, I got a phone call from the store, saying they would wait for me and to call if I got lost again. I did ,but was only yards away. I always prefer to go to a small family owned business; it has been my experience that they take a personal interest and try the best to help you find the right products and go that extra mile. I am so grateful, because not only was the product unavailable my hometown Ace Hardware, Walmart, Home Depot or Lowes and even on Amazon. Now I now what I need it and will install tomorrow, just in time for winter to return!!

This store is a throwback to the old neighborhood hardware store. They greet you and guide you and…read morelocate the thing you are looking for. No wandering trying to find them Yourself. Furthermore the man (or lady ) if asked, will advise you as to the use of the item you are buying, what item may be better to use and how best to use it. they are also ready and willing to share their expertise in all hardware matters. An Ace memberships lowers the price. An all-around win, win situation.

Have been here a few times over the years with my snowblower Ariens. Very reasonable pricing and…read moregreat service. Will use them again

The outdoor power equipment co. I previously used is no longer in business so I called around and…read morelearned of MBD. They picked up my snow blower as promised, tuned it up and returned it with new skids (shoes). It looks good and I look forward to the first snowfall to test it out.

Stopped in to the Co-op during Christmas Week and picked up…read moreabout 10 Bird Feeders. This is my 3rd year in a row buying the feeders. I was in earlier and had to order 5 - I worked with Miranda again... she is the best! Everyone got Bird Feeders again this year thanks to your great service ... and thankyou again Miranda... You are the best!

Great people. Great prices. All you need. I go here every weekend for something. And my dog is…read morealways welcome

I stumbled across The Buckle Guy on Etsy when looking for something quite specific - a Japanese…read morefish hook to use as a key ring. This is a FANTASTIC business - they sell a huge range of handbag/purse hardware items, and cater to manufacturers and individuals alike. The shipping was incredibly quick and everything arrived very professionally presented. I'm a fan!

This is a classy store. For the items I shop for, there is a range of options at different prices…read more They have the brands I want. Everything is nicely displayed, there are staffers on hand to help me find things (it's a big store), and they have a very nice, clean restroom. Prices are good, and there are often sales. I've ordered things online and picked them up, and as well I come to the store to see what they have (they have a variety). Always a good experience shopping here.

The staff is helpful and friendly . The place is well organized and clean . Everything pretty…read moremuch is labeled well . The value is good . The place is absolutely huge . The array of selection is massive . Still if you don't find what you're looking for in the store they will order for you and it can be shipped to your home . They have plenty of parking .

So, if anyone really knows me, they would know that I have a bedroom as a closet. So I am always…read moretrying to create a zen type space for myself in my "closet" - which by the way is so awesome I can't stand it! Joslin Displays is a place to find everything your hearts desire for a closet that looks like a boutique. I was immediately helped by a kind gentleman that showed me different selections of "racks" for my un-ending amount of clothes. He even gave me some really great advice for when I re-do my "closet". The place is located in a like warehouse kind of area but it is quite easy to get to off of 93North. Oh I'll be back!

I have used this company since they were back in Medford when I had my own store. I now use them to…read morepurchase garment hangers for my closet and hardware. I recently used them to buy slatwall for my basement.I shop on line then go to Wilmington to pick up and save frieght.They now use joslinhomeproducts .com for thier retail customers. There showroom is alot smaller than it once was but now they do alot on the web. There web sight has thousands of items

We used MRV for a repair job on our blinds. They diagnosed the problem ordered the repair parts and…read morefixed the problem. The team was friendly and professional.

Absolutely wonderful service. Blinds purchased several years ago were repaired with no charge…read more Service call was prompt and totally efficient. Products are of excellent quality and selection is great.