4 Reasons to NEVER Hire This Company:…read more 1. When I hired this company, they chose to work without a permit. Later on, when the city learned of the new plumbing work (via an electrical inspection), they required a permit to be pulled. Eric, the owner, attempted to swindle me into paying $500 more for a $65 permit. Later, on a phone call, he knew I wasn't going for it and tried to change his tune to say it was already included in the original price. (SEE PHOTO OF TEXT and decide for yourself!) 2. Shodd, the "Service Manager", installed a drain pipe from two bathrooms that was not properly sloped in the direction towards the sewer, which would've caused waste water to collect. Not to mention, it was brought to my attention by an actual professional plumber that the same drain pipe was not bonded with PVC cement (blue in color). This has got to be some of the most basic plumbing rules of thumb that were disregarded for whatever reason. I included a text which I brought this to Eric's attention, and he IGNORED IT. I HAD TO HAVE IT ALL REDONE! (SEE PHOTOS OF PIPE AND TEXT!) 3. There were times when Eric and Shodd didn't respond to my calls or texts for weeks OR AT ALL. In general, they lack integrity and professionalism. So when they say they're going to do something, you don't know if you can count on them or not (even if you paid them thousands of dollars like I unfortunately did). (SEE PHOTOS OF TEXTS! - there were also many unanswered/unreturned calls!) 4. Shodd and his partner didn't clean up behind themselves. They left snack containers/bags and random scraps from old and new materials. One thing they did clean up exceptionally well--ALL of my existing copper pipes which they replaced with the cheapest PEX B pipe they could find. Before you hire any contractor, make sure you have an understanding ON PAPER of the type(s) of materials to be used. On my end, I had some termite damage that was unbeknownst to me until I began my full renovation. I also had an 8-week work trip that I had planned to have the rough phase finished by. Combined, this lead to an overall delay in the middle of my plumbing and electrical project once the inspectors temporarily halted work. This, however, shouldn't have affected the professionalism, integrity or responsiveness of these "pros". I hired this company because they have some great reviews, but for whatever reason, they messed over my job. I was hoping they would make things right but they never did. STAY AWAY FROM THESE GUYS AND SAVE YOURSELF THE FINANCIAL LOSS AND HEADACHE!!!

Great work for reasonable price, excellent service. Would totally recommend and use them again when…read morethe need arises.

From the owner: Honesty is what we live by.read more

Had a toilet replaced by Warith today. He was super kind, detailed, and thorough. From the moment…read morethe call was made, the entire service management had been amazing. He called and asked if timing was appropriate and came on time to the residence. He was able to aid me in purchasing the best toilet for my sister's home and was able to aid us in next steps for future repairs. When he was completed with the repair, he cleaned up and made the space more habitable. I'd recommend this company and especially Warith's service and attention to detail.

The gentleman that came to service the call was very personable, and great with his customer…read moreservice. He explained everything, and was very considerate when offering solutions. I will definitely be calling them for any future plumbing needs in the future.

Dylan was our technician came to fix or RINNAI THANKLESS water heater. He was thorough answered my…read morequestions and appear to be very knowledgeable about the functionality of the unit. Prices were affordable. I would definitely recommend using this company again. Just to know I've had other plumbers came out and claim they could service the water heater, but you shouldn't let anyone without a certification and a special training with RINNAI, work on your water heater. Ms. Lancaster.

Josh was professional, honest and personable. He diagnosed the problem and even after I had signed…read morea more expensive estimate, when he found the problem could be solved for less he let me know. Fast, efficient, and extremely knowledgeable. Highly recommended.

great selection of cartridges for faucets, especially if you have an old house or something out of…read moremain stream - bottom line if your home depot won't have it, they will have it... one star less for not having regular plumbing stuff like pipes etc

Stop scrolling and CALL KWAKU!…read more Water was backing up through our toilet and tub on the first floor of our house on a Saturday. We called everywhere and no one could help (or couldn't help without an extra "emergency fee"). But Kwaku showed up within 2 hours, stopped the leak, helped us diagnose the problem and THEN, came back the next day at 9am to fix the broader issue. And all for an affordable price. He was a godsend and I will be referring him to everyone I know.

Very responsive service. Came out and fixed the issue in less than 24 hours and the price was…read moreaffordable.

I called Lonnie King for a full toilet replacement and he responded very quickly. He offered to…read morecome out the same day, but I wasn't going to be home, so he gave me several other appointment options. He came right on time for the appointment, offered a fair price, and got right to work. It literally took him 55 minutes from the time he arrived at my door, to remove the old toilet, fully install a new one, and send me an invoice. The invoice had a full description of the service, with many pictures, detailing each step of the job that had occurred. I'll definitely be using him for all my future plumbing needs!

Lonnie King came same day (even though it was in the evening) to address a leak under my sink and…read morereplace a shower catridge. He put coverings on his shoes to protect our carpet and flooring. Lonnie had to turn off the water to replace the shower cartridge and advised on how to do it from outside the house. I asked him to check the condition of other sinks, related pipes, toilets, and water heater. He provided an honest assessment and I felt his final bill was affordable. I appreciated the timeliness and quality of Lonnie's work. The fact that he came out within hours, on the week of Thanksgiving, was a godsend!

So far, I am very satisfied with my initial interaction with this company. They spoke to me via…read morephone and asked all of the right questions. Looking forward to showing my job to them tomorrow.

Excellent and reliable services! Found creative and cost-efficient ways to address several issues…read more We especially appreciated his transparency and thoughtfulness. Strongly recommend!