Both of the Quest locations in Lodi are good but I prefer this location when I can get it. It does…read morenot usually have the availability of the Ham Lane location but I have done walk-ins here when I could not get an appointment and I have not had to wait that long. It's worth it to me. Recently they have been texting me a link to check in when I arrive so you could even wait in your car if you wanted. The office is much smaller than the other location and they close the door to the waiting room and to bring you back for whatever tests you need. If I'm being honest, the staff here are not as friendly but they do their job, protect my privacy and get me in and out as quickly as possible, and that's all I'm looking for.

We were 3 minutes late. They made us reschedule. We were early the next appointment and we have…read morebeen sitting in the waiting room for 30 minutes. Disrespect. Uncaring. Do not recommend, if you have a different choice.

Let me start by saying that there are two locations in the same parking lot, so if you can't get…read moreinto the main location, chances are that you can get into the smaller location without a wait. I have been to both and the staff at both are really nice. If you arrive in earlier part of the morning, be prepared to wait up to an hour until it's your turn. That is the prime time for blood work. All of the poor people who have been fasting are trying to get things done so they can devour breakfast somewhere. If you can wait until after lunch, you can get in and out without a wait. I'm giving 4 stars instead of 5 based on the condition of the waiting rooms, which you sometimes spend a long time waiting in. The waiting rooms of both places are sad looking. The chairs are torn and stained which doesn't exactly make you want to cozy up in them for your (sometimes long) wait. Overall, nice staff. The waiting rooms could use some attention.

This location is ok but I try and get appointments at the other facility in town when I can…read more This office usually has availability within a day or two whenever I need it and they take walk ins as well. Check in kiosk is convenient and they put your name up on the screen with everyone else in line but the waiting room is always full every time I use this location. While waiting, you can hear everything being said in room 4 near the front and much of what is being said in the other rooms, even with a full waiting room. I heard one patient spell out their name, then give their full date of birth and address. I also heard them explain they were there for tests from behavioral health and from which doctor. It's way too much personal information for strangers in the waiting room to be hearing and none of the techs close the doors for privacy. I personally ask for the door to be closed or just speak softly. I will say that if you have an appointment, the wait and exam times are usually great. My last appointment was at 10 am. I arrived at 9:55 and left at 10:16. It was just a simple blood draw but in and out in under 20 minutes is pretty good.

Had a total panic attack when I went here. But staff were very nice. It didn't take very long, but…read moredefinitely make an appointment.. Just want to say thank you to the nurse. She was very nice. Thanks.

I would leave 10 stars if I could. When I have to have any X-ray, MRI, mammogram, etc., o come…read morehere. Why? The people are incredible. I've been here multiple times and Becky has always checked me in. The office staff is very friendly and helpful (and extremely patient). I had X-rays done today and the young lady who took care of me was so sweet and patient, which is great if you're suffering from pain. She was so extremely knowledgeable and I received excellent care A++++++++

When my insurance changed 5 years ago, this was the only imaging place available to me and I called…read moreand called and called and never got an answer. I decided to come in in person to try and make an appointment and the woman at the front desk said they didn't currently have a technician at this location. I asked to schedule an appointment and she actually said "I just told you we don't have anyone so who you scheduling an appointment with?" and rolled her eyes at me. I was actually shocked because I had never been spoken to like that in a professional medical office before. I explained that I meant to make an appointment for when they did have someone working, thinking there was a miscommunication and she replied "And how would I know when that will be?" Typically I would ask for a referral somewhere else but I just left. I was actually shaken when I got to my car and called my doctors office from the parking lot. They were able to locate another office an hour away and I drove there instead. They continued to give me referrals here for imaging work over the years because it was the closest place and a few years ago was the first time I was actually able to get through on the phone to someone to make an appointment. I scheduled a mammogram and I was anxious coming in that day because of the way I had been treated previously. The same woman was behind the counter and she checked me in but the technician that did my exam was great. She was fast and efficient and when the lady from the front desk actually banged on the door while I was topless and in the middle of getting my imaging done to ask her something, the technician was very blunt with her and apologized to me for how unprofessional that was. I got my results on time and I was really hoping things would continue that way. I was torn on the rating to give in my review because the staff here that are rude and unhelpful and just never answer the phone deserve a 0 but the technician was 5 stars all that way. Last year I got another referral for a mammogram and I called for weeks, every day with no answer. Well, technically an answering service picks up and puts you on hold to connect you to the office but after waiting 30 or 40 minutes I would always disconnect. I eventually explained to the woman transferring me that no one ever picks up but she stated she was not on site and could not do anything about that. I even spoke with a manger. About a month later I had an OBGYN appointment and told them I couldn't get ahold of anyone and asked if they could help. The office staff said they were ALSO on hold for my entire visit and could not get an answer. They said I would have to go in person, so I just skipped my appointment altogether. This year I needed a CT and to my amazement, someone friendly answered right away, made me an appointment for the following week and I was in and out of my appointment in 20 minutes with a fast, competent technician. However when I called a few weeks later for a different appointment, thinking things were looking up, it was difficult to get an answer and when I did they said I would have to drive to another town for my imaging. It has been a rollercoaster with this location. Some very VERY bad interactions and a few good so know that you are rolling the dice coming here and that you could have a good experience or a terrible one. My best advice is that if you call and have a ridiculous wait time or can't get ahold of someone, don't keep trying. Just ask your doctor to be referred somewhere else and make the drive because it will be worth it in the end.

Great service!!! Tara was so good at keeping me updated…read more on how much longer (whew) and so nice. Nancy suggested Dancing Fox for lunch I was starving and it had delicious food Thank you

The front desk staff is incredibly unprofessional. I was told to arrive at 15 mins before my…read moreappointment to check in. Once I wrote my name down, I waited about 10 mins and no one called my name to be checked in. Meanwhile there were three ladies in the front gathered in the corner having personal conversations while people are waiting to be checked in sitting in the lobby. So I approached them to be checked in because my appointment time was coming up. This was so irritating because last time I had an appointment that I was one minute late to because of the lack of parking. I was turned away and told to reschedule my appointment. There check in system is so inefficient because the ladies at the front dont check the list often. Either they are having personal conversations or just sitting at the desk and not helping people check in. This has been my experience for hand-full of times Ive been here. However the staff performing the scans are kind and helpful.

I have had the pleasure of working with Michelle Ross. I sought out Michelle's expertise as a…read moreclinical nutritionist to assist me with a thyroid imbalance. After taking a thorough history Michelle recommended specific tests and blood work to be understand my specific situation. She then reviewed the results with me, explaining in easy to understand terms what was happening in my body. I really appreciated the combination of functional medical tests along with Michelle's professional expertise to help me understand clearly what was happening and determine the best course of action to address it. One of the primary recommendations was to follow the Metabolic Balance Nutrition and Lifestyle Program under Michelle's supervision. I found this to be a life changing program that redefined the way that I eat to suit my body's specific needs. After completing 90 days of the program I felt great, my blood work had improved and I had a plan to continue for my long-term health. Michelle is thorough, highly knowledgeable and a genuine professional healer. What I honestly appreciate most about Michelle is her authentic care and heartfelt intention. Whether talking on the phone or in person you can feel that Michelle loves her work and is passionate about nutrition. This energy is inspiring and motivating and exactly what I am looking for in a health professional. I highly recommend Michelle to anyone who would like to improve their health, energy, metabolism, relationship with food, understand their body better and incorporate a healthy nutritional plan tailored for their body and personal needs. Hilary Stokes PhD

From the owner: Board-certified, Licenced Nutrition; Telehealthread more

POSITIVES open airy clean rooms. Pleasant employees A+. A+ housekeeping staff…read more NEGATIVES Food is bland and boring, Family and friends bringing you delicious homemade food is a blessing. They are not Kosher/Halal. You can only shower twice a week. They also wake you at night which means you will NOT get a good nights sleep.

I would like to give them more credit because they cared for my mom pretty well up until they had…read moreto send her to the hospital. My mom was sent to the hospital on Thursday morning and by the following Monday they gave her bed to someone else. Never once did anyone from the facility call us to see if she was coming back or if they should hold a bed for her. To make matters worse i went Monday evening to pick up her belongings after she passed away and I was told her stuff was in storage and the person who had the key was not on the premise. It ended up that I was able to get her belongings after pitching a fit with the nurses. I should not have had to deal with the extra stress 2 hours after the loss of my mom. A few other things are they seem understaffed as I'm sure many of these facilities are. There were many times her meals were cold or looked like garbage on a plate. We had high hopes from seeing the pictures online but disappointed with how it looked when she arrived. Sadly we did not have time to visit the facility ahead of time, I feel there would have been a better option for our moms care.

Philip has always done excellent work But not this time. 4…read moremonths and I called to pickup my truck no work had been done Before I got there his tec decided to remove a brake line and replace it out in the parking lot on the ground. It had nothing wrong with it. Sorry Phil but your workers are not doing there job Very disappointed. Charged for something That was not needed I sure hope things change. You had a great shop before I will not be sending anymore customers your way.

Response was fast and business was easy to work with. I was able to drop off my car and it was…read moredone before the end of the day.