The massage technique was excellent, and I appreciated the calm environment. It would have been…read moreperfect if the room had been warmer.

I have no idea what was going on in the summer of '21 but three different people crashed into me…read more(none was my fault). The last accident totaled my car and injured my back. Long story short, State Farm provided quite a generous amount for me to seek relief via massage. As such, I can go anywhere I want. Cost isn't an issue. So I did. The Four Seasons, Aria resort in Las Vegas, Spas in Arizona, Florida, etc. I also went to a number of Dallas-based massage studios. I tell you all this not to impress you, but to impress upon you that I can speak on this with some authority. No one, not one place I've been to, comes close to Cemetria. She is phenomenal. It is very clear that she's an outstanding communicator, has anticipated every client need, and more than anything, that she's passionate about her work and is astonishingly good at it. I could go on about her delightful studio, great sense of humor, careful covid considerations, joyful attitude -- but I suspect you're after a great massage - and let me tell you - there is no better - certainly not in Dallas and I would argue there's no better in the nation.

Since we were staying next door and our friends were staying here, we hung out here as it had the…read moreresort Feel and more to offer. Therefore, my friend and I went to the spa. I had a "custom" facial and gel manicure. Initially, reception checked my friend in and forgot me. So she didn't give me the sandals or locker. No biggie. Then the manicurist came and got me. No offer of a glass of water or anything by either one, at this point. I had her manicure and it was fine/ the gel color selection was not good. My friend also had the same mani and agreed. They need to broaden the color selection. They didn't really have any nice nude or neutral colors. The colors were either too light or too bold. Then She just sent me on my way with no instruction. I had to go back to reception, who then gave me sandals and apologized for previously missing that. She brought me back to put on a robe and wait in the relaxing area for the facial. They have room temp water and some banana chips and craisins to snack on and some magazines. **note this area is co-ed. I go in for her facial and it was good, I've definitely had better for a lesser price. One frustrating thing is she kept trying to upsell me to another facial that was $100 more! If I'm going to do the works and get product, it's going to be at my normal, local spot vs on vacation. I may have overlooked it but I didn't realize until I was in the waiting area and someone else was checking out and heard reception state that the gratuity was already included. I think it was 18-20%. So note on that, if you're thinking of giving a cash tip to the person providing your service. I would not go back. I've experienced more attentive staff and a better experience elsewhere and for less money.

It's taking me almost 3-weeks to conjure up enough courage to write a public review on somewhat of…read morea private experience. This situation was bad and now the bad feeling around it all keeps compounding as the spa manager hasn't returned my call for 5 days now. I scheduled a scrub & massage and was pulled into an 8:00 PM appointment. I didn't specify male/female therapist, so that is a lesson for me (although I don't normally care). When I arrived, I was walked to the seating area and was given a paper to fill out. One of the elements noted that the therapist may not perform any chiropractic type adjustments at any time (which in reading I thought--- that's odd why would a masseuse to that?). I completed the paperwork and waited a while -- then a tall, older gentleman approached me and said he was my therapist. The initial glance didn't feel nice but I pushed it out of my mind and decided that it was my imagination and to allow myself to have a good therapy session. I cannot say that I had a good experience. The gentleman had a very abrupt (non-fluid) touch; the pressure was good, but the fluidity was not there -- making the experience not very relaxing. The atmosphere felt 'wrong' ... i can't explain how, but my instinct was to close my eyes tight and not peak! I was getting a scrub and at one point I had to be turned over, I was afraid I was going to get exposed, but instead I felt like I was peaked at. I peeked with one of my eyes, and his face was way too close to the edge of the sheet and not looking away (this was very quick though, so I questioned myself and again pushed thoughts out of my head). When on my back I was covered by a very thin sheet (no heavier cover over it for vanity/warmth) he randomly bumped (or something) into me and totally exposed my bosom -- it felt very "non-nacidental" --- as a reflex I quickly draped myself and kept my eyes tightly shut for the rest of the scrub. The showering space was in the same room as the massage table. After the scrub I was told to sit up and he toga-wrapped me to have me step into the shower --- it was a little weird as he lingered for a moment when I walked into the shower space. I threw the towel overhead very quickly -- honestly I was afraid a hand would reach from the side to grab the sheet. I quickly showered off and tucked myself tightly for the massage which i begged to be over with. In the middle of the massage he proceeded to adjust my right wrist but by that time I was so traumatized that the disclaimer I read flew out of my head and I just wanted to have all of this over with. He then adjusted my left wrist -- both time there was shooting electric type pain especially in the right wrist. This was absolutely awful. It's 3 weeks later and my right wrist has a persistent aching pain with occasional flaring pain! I work behind a computer and typing/controlling a mouse has been very painful and I can't hold a mouse for long - having to prop my hand and self-massage my wrist every 15-30 minutes. I am a big girl, but this felt unprofessional, dirty and intentional and hasn't settled in my heart at all!

Had a wonderful and uplifting Swedish massage here and loved the Tulum-inspired vibes. Such a…read morerelaxing spot and everyone was friendly and good vibes

Judith is just brilliant . She knew all the pain points . Awesome experience. Great stretches and…read moredeep Massage ! Would definitely recommend.

I've been going to this Salon for over 10 years . Very friendly and they do a great job. Highly…read morerecommend. My favorite is Linda.

Walked in with my daughter, looked at us like we didn't belong then said it would be 25 minutes…read morebecause they were busy - I be damned if I wait for service after a horrible greeting- Fix your greeting, then make people feel comfortable entering, if you do not fixed that you will not have the "We Busy" problem for much longer.

The whole spa is wonderful! I started with a 30min consultation with Kendal to discuss my skin…read moregoals and the proper approach to getting there. Kendal has so much knowledge and got me in for a facial that day!!! She explained everything she was doing and I just felt so relaxed and comfortable with her. I also was so happy with the results of the hydrafacial platinum. About 4 weeks later as part of my regimen I got a chemical peel. I just finished peeling and I am SO happy!! The products Kendal recommended were perfect as well. They have a large selection of some g medical grade skin products. I feel so confident in my self care journey going forward and owe a lot of it to Kendal and Mara. Glad I chose this spa when I was shopping for sure!!!

Really weird place. They will send you 16 emails and text messages making sure that you confirm…read moreyour appointment & They warn you about all these fees associated with being late. I show up to my first consultation and after 10 minutes I asked them if there's any update on when I will be seen( mind you I drove 45 minutes to make it to this appointment and I took time off work) she says yes Mara will be with you shortly. Waited another 15 minutes (so in total now waited 25 minutes for a 30 min consult) . And she STILL doesn't show up. At that point I left. They texted me minutes after saying Mara was ready- lol. That's not how professional businesses run. Please remove my name for all your distribution list- going to look for an actually professional *Med Spa.

Went here for my Birthday. I had dinner, it wasn't as crowded, some of the same individuals, that I…read morehave seen multiple times before, but I assume they have good taste as I do.

I recently visited the spa at the Ritz-Carlton for my birthday celebration, and while there were a…read morefew highlights, the overall experience did not meet my expectations for a luxury spa experience. My masseuse, Jackie, was wonderful professional, attentive, and truly one of the best parts of the visit. The whirlpool was very nice, and I appreciated having access to the two steam rooms. However, overall, the amenities and level of hospitality felt underwhelming compared to what I expected from the Ritz-Carlton brand, especially as someone who frequents luxury spas regularly. I was offered one complimentary mimosa, and the overall atmosphere lacked the elevated, indulgent experience I was anticipating for a birthday spa day. I usually go to the Joule however, I wanted to try something different. I'm not sure if I'll return.

From the moment I walked in, I knew I was in good hands. Aaliyah at the front desk welcomed me with…read moresuch warmth and kindness that I instantly felt comfortable. She was friendly, professional, and set the tone for what ended up being an amazing experience. Isaac gave me one of the best massages I've ever had. He was incredibly skilled, attentive, and worked through every bit of tension I was carrying. The atmosphere was peaceful, the service was impeccable, and everyone I encountered was genuinely welcoming. I have to share the funniest part--during my neck massage, my wig actually came off! Isaac never skipped a beat or made me feel embarrassed. He remained completely professional and just kept doing what he does best. That's when I knew I was truly relaxed! I left feeling refreshed, rejuvenated, and already looking forward to my next visit. Thank you, Aaliyah and Isaac, for making this such a memorable experience. Five stars isn't enough!

Sister and I needed a day of relaxation and we went to Away Spa. So glad we did! We enjoyed the…read moresauna, steam showers, rooftop pool and massage! We were welcomed by Aaliyah and Issac provided me with an awesome massage. The lounge chairs by the pool were comfortable to relax/sleep on while enjoying the perfect breezy weather! The locker rooms were secure and clean. Staff were all nice and helpful to whatever we needed. We cannot wait to return!

I booked a massage with TQ and she was the best! I enjoyed the amenities such the switz shower, the…read moreeucalyptus steam room and enjoyed some down time at the pool. Dinner was great as well!

Disappointing and overpriced. I booked the "Fire and Ice" treatment yesterday and woke up this…read moremorning with unusual back pain. The massage itself felt no better than a basic nail salon service, even after I asked the therapist to lighten the pressure twice. To make matters worse, the scalp massage we explicitly agreed on at the start of the session was completely forgotten. They tack on an automatic 20% gratuity that is only disclosed at checkout. Save your money. This place is absolutely not worth the hype.