The massage session was relaxing and professionally done. The therapist was attentive and used good technique. The only minor issue was that the room felt slightly cold during the session. read more

Treatment less than 50 minutes, just ok massage, overpriced for spa quality, and facilities seemed dirty

The massage was done with care, and I felt relaxed afterward. The therapist used good technique and pressure. The only minor issue was the cool room read more

I had an amazing experience here, Gigi, Chloe & Mariah are incredible!! Thank you guys so much again

Update January 2023: The Five Stars is still very well deserved! I came for my birthday and got the Stone Crop Restorative Body Wrap and Massage from Franky Wilson. I got the Platinum HydraFacial from Georgina Salas, and both experiences were fantastic! The lady at the desk was accommodating, too. 100% will always recommend this place. August 2020: My sister and I scheduled a couples massage for her birthday, and it was AMAZING! Kerry and Norriah are top tier; they were extremely friendly and professional. I told Kerry I preferred a firm touch and she was just that, I fell asleep on the table and woke up in a state of bliss. I can't wait to go back again. My sister has already requested we make this our new ritual. Lol read more

Riviera Spa - Massage Near Me - Dallas, Texas

If it is cold outside. The rooms should be warmed. I could not enjoy my massage because it was freezing in the room. The table was warm but freezing. Im very disappointed. The waiting room was not a quiet. No where to relax just a chairs. read more

Riviera Spa - Chairs. Not very relaxing. - Massage Near Me - Dallas, Texas

I had a short 15 minute chair massage by Celeste. This was my first time in a chair massage and she relieved some shoulder pain I was having. She told me that Riviera Spa opened up a new location in Richardson at 6959 Arapaho Road, Suite 101, Dallas, Texas 75258. I will definitely be checking out their other services. read more

We went for a couples massage and were very pleased. The space is very welcoming and calming. Both techs were awesome, they listened to what each of us wanted and delivered! We will be back soon. The appointment setting was easy via text. read more

One of the best massages I've ever had great prices and outstanding customer service! The atmosphere feels upscale, and there are plenty of add on options to enhance your experience. Whether you're after deep relaxation or a full spa day, they have something for everyone. read more

My favorite relaxing spot, I love take care of myself w I had my facial, my skin was so smooth and clean, extraction wasn't painful at all The place I will come again. read more

Michelle is one of the absolute best Massage Therapists I have ever met. She's so positive, gifted and talented. I appreciated my time with her today and feel a hundred percent better than before I walked in! She referred me to James to get a facial and he had a last minute opening. Completely epic! The entire staff was so friendly and kind. I am looking forward to becoming a regular! read more

The whole experience was great, from scheduling, to the text reminder (work was so busy I would have forgotten if I hadn't gotten the text reminder from them!), to easy free parking under the building, to the check in process and ambiance. It all was seamless and relaxing. They have makeup remover wipes, complimentary beverage, and super chill waiting room. My massage therapist Tayyar was fantastic and worked out some serious knots I had in my back and shoulders. read more

I was gifted with an 80 minute Signature Wellness massage from Riviera Spa as a farewell from my Chicago staff. I will have to give them all big hugs when visiting Chi. I had a wonderful experience at the Spa. There is alot of construction around the shopping center where the spa is located so it can be hard to notice immediately the parking garage adjacent to the spa. It was easy enough to get parked and up to the spa though. I was greeted by friendly staff and checked in promptly. I felt so welcome and was shown a seating area for me to wait in once I got settled. Valerie (my massage therapist) came, greeted me, and took me back to the room. We chatted about my problem areas and we were well on our way. I had the best massage and can't speak highly enough of what a calming and positive energy she has. I had a couple of trouble knots and she was thoughtful in checking on me. This experience made me realize that I have to take care of myself more often! I definitely plan to be a regular with Valerie. read more

Riviera Spa - Very cute and relaxing waiting area - Massage Near Me - Dallas, Texas

Yesterday was my first visit to Riviera Spa and I was impressed not only with the quality of service but also with the cleanliness and upkeep of the location. Everyone that I interacted with on my visit was extremely kind and seemed as if they genuinely cared about my visit! My esthetician, Jennifer, was amazing! She was very knowledgeable and her quality of service far exceeded that which I have received at other spas! Riviera spa is about a 1 hour drive from my home but I will gladly return to have Jennifer do another facial. I left feeling refreshed and fully equipped to make the purchasing decisions needed to achieve my skincare goals. read more

Their receptionist was incredibly kind and was able to slot me last minute. They are prepared when you arrive and you have time to change, and review everything beforehand. My massage therapist was very respectful and the location was very clean. I was incredibly relaxed afterwards and it was well worth the price. Highly recommend! read more

Have been coming to this location for about 4 years now! Friendly staff that goes above and beyond. I always leave feeling so relaxed after my massages and facials. Highly recommend this spa! read more

I am visiting Dallas and decided on my last day to get a massage. This place had an opening same day. I think I got May. She was really great and let me know I could adjust the pressure any time. It was such a relaxing massage. She also massaged my jaw really well because I told her I have TMJ. read more

If I were able to give them a negative number I would. PLEASE DO NOT waste your time or money. I went online to purshase a gift certifcate. Below is the email I had to send becasue I nver received the gift certificate. On Friday, December 15th, at 4:46 pm, I made a purchase of a $55.00 gift certificate for my daughter, who resides in Dallas. Regrettably, I have encountered a series of challenges in receiving the necessary documentation for this transaction. To provide a brief overview: No Receipt or Gift Certificate: I have not received a receipt or the gift certificate in my email, despite the funds being deducted from my bank account immediately. Contacting Your Establishment: I initially contacted your spa at approximately 5:15 pm on the same day, only to be informed that my order could not be located. I was assured that an investigation would be conducted, and I would receive a callback within 30 minutes. Unfortunately, no one reached out to me during that time frame. Lack of Follow-Up: Despite subsequent attempts to follow up, including a call later that evening, I was informed that a manager would need to contact me. Regrettably, I have not received any communication from your end to date. As per your recent instructions, I have attached screenshots of the relevant transactions for your reference. Please confirm the reception of this email and the attached documents, and advise on the steps that will be taken to rectify the issue. Even after I submitted proof of it clearing my bank they refuse to honor the transaction, saying they do not see it, however they did see my bank statement showing the money was taken out of my account. I attached the clip of the statement to show it did clear my bank. I had to file a dispute with my bank, but since the money has cleared to the spa it could take up to 90 days for a disbute decision. read more

Riviera Spa - This is a clip of my statement showing the transaction cleared - Massage Near Me - Dallas, Texas

The front desk employees are very friendly and well trained. Some of the masseuse employees are not well trained. I had to leave in the middle of a massage because I wasn't going to pay $150.00 for a terrible massage. If you are not satisfied please let management know your concerns. read more

My massage was fantastic and all the employees were very kind and helpful. The spa atmosphere was very relaxing.

Will definitely not be returning to this establishment. After making an appointment for my husband and I for a couples massage, we both re-scheduled our work days and went in for appointment only to be told that we had been canceled. The receptionist told me they sent a text at 8:20 am on the Wednesday prior notifying me of the cancellation. However, at 8:22 am that day (Wednesday) I received a confirmation text and email that included a request to complete our intake forms (which I did). Front desk was 0 help and when I reached out to management continuously received no response. Customer service hugely lacking. There are too many great spas in the Dallas area to experience this type of frustration. Me, my husband and daughters will take our business elsewhere. read more

Riviera Spa was amazing! We celebrated an 8 person bachelorette party there and they were so accommodating to everyone at the same time, something I was nervous about since it was a big group. Would highly recommend them for any spa services. Everyone raved about their massages and facials. read more

I took a shot in the dark and just googled local spas and found this place! I have gone twice and have gotten an 80 minute massage and a custom facial. Both times the staff were extremely talented and friendly. The front desk is always very kind and welcoming and easy to work with. I would definitely recommend this place. read more

I got lost around the black and the girl at the front desk walked me through how to get there and stayed on the phone with me until I walked through the door. I was late and they were very understanding because I got lost. Than my massage therapist was so nice and took great care of me. She was talking to me and made me feel very comfortable. I highly recommend the drive to this place, I came from Justin. read more

There's always a problem with booking an appointment. I would be on my way then got a call stating my slot has been taking by someone else. If "disorganize" was a business. There you have it! Make your appointment where are guaranteed excellent services and don't fall for these fake reviews like I did. read more

Riviera Spa - Massage Near Me - Dallas, Texas

Today was the first time I went to Riveria. It was also my first time receiving a massage. I was greeted as soon as I walked in. I wasnt sure what services I wanted so they walked me through my options, which I appreciated. Once we decided on what was best for me they took me back. The masseuse was good at explaining what she was going to do before she did it. I truly enjoyed my massage. Everyone was very nice and professional. The place was also very clean and zen. read more

Not great for massages - would not recommend. I booked the signature wellness massage for 80 minutes and was deeply disappointed. They offered to add on stones which was great but the masseuse spent like half the time just moving around the table picking them up and putting them down. Not to mention the rock literally was just slid across my body? No pressure points were hit, it felt like I just had oil spread across my body and that was it. There was also this towel placed across my face which kept falling off and the masseuse would pause every minute or so to put it back on my face even after it had fallen on the ground 3x. Not very relaxing? I explained that my back was super tight and specified certain areas, the masseuse didn't even massage one of them. I get massages about twice a year and it's a special thing to do, was disappointed. read more

James gave me the best facial of my life. And I would trust him with my life. Oh and all of the massage technicians are just fabulous. I recommend this place with every fiber in my being. read more

Best spa in Dallas and Austin is truly incredible. Austin is the best and he was fantastic! The perfect pressure and treatment was applied, he was very pleasant and would highly recommend him to others in the future. Also enjoyed the environment at the spa. Overall an excellent experience!! read more

We purchased a couples massage for 50min ($235 with a $50 deposit at the time of booking). It was just...okay. I think the ambiance would have been nice but there was a bride and a couple members of her bridal party in the waiting area - so they're "excitement" (if you will) - did not sit well if you wanted a few minutes to be calm and enjoy the relaxation room. The massage itself was all right - not memorable - just all right. They are pretty clean so I do give props for that. They also do temperature checks upon entering so you feel at ease that they are taking the necessary precautions during COVID. Pro-tip - there is free parking in the garage - you have to enter on Travis street. There was a ton of construction when we tried to find this garage entry so we circled a couple times but if you know where you're going, I don't foresee you having issues. read more

A friend of mine who lives in Dallas celebrated a birthday in early December and since we're not able to hang IRL, I sent her a Riviera Spa gift card. SO EASY to transact on their website. You provide the recipient's info and they can even email the person on a specific date their gift card information. The birthday gal already got her massage so she's a happy camper. read more

Great staff. The front desk ladies are so friendly and helpful. They all stood when I walked in. So respectful of the customer relationship. And both massages with 'whoever was available' have been amazing. read more

Riviera Spa is my favorite spot in Dallas to escape to. I've lived in Dallas for 2 years and this past Christmas, I decided to gift myself a Membership. My go-to masseuse is Nook. She's a 5 star masseuse who knows what she's doing. Without Nook, my back would be in all sorts of pain and knots. Nook is appropriately personable and welcoming. I feel like she values my business and truly loves the work she does for her clients. I'd recommend Riviera Spa to anyone who finds it on their own! I've enjoyed all of my services and time spent in this corner of Dallas. read more

Enjoyed a great last minute spa date! My date and I enjoyed the 1 hour float therapy session. Pros: The float therapy was very relaxing, the staff was very helpful in explaining how to adequately prepare ourselves for floating along with the post cleansing instructions. After my session I was offered wine and champagne and was able to relax in the sitting room for as long as I pleased! Cons: There's a ton of epsom salt in the tank, so even after a ten minute shower there was still salt all over. Please note that for women, esp women with kinky/curly hair, washing the salt out of your hair is going to be a pain. I do not suggest booking this service after getting your hair done. I also would recommend the spa add a Bluetooth speaker inside or outside of the tank that guests can connect their phones to and listen to tunes of their choice. Lastly, the spa was not the easiest place to find, it's a bit hidden in a corner, considering I'm not local to Dallas, a heads up on how to get to the spa would've been helpful. read more

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Excellent service! Have been a member of this spa for 4 years and it gets better every year. I love my membership! They provide excellent service and everyone is welcoming and professional. Shout out to Valerie and Jennifer -- best Facials ever! I highly recommend. read more

Alas it's a one and done kind of place. It's a very scenic but that doesn't equate to a great experience. I came after they re-opened during COVID. I checked out the massage service as I was looking for a permanent place to visit a few times a month. I mentioned to the massage therapist, Jessica, that I have back problems and to focus on my lower back and shoulders. She focused on the shoulders and didn't really address my lower back. Also, she spent less time than what I paid for (5 minutes difference and it annoyed me because it was already only 50 minutes). I also didn't appreciate that they auto charge tip and if you want to reduce it you'll have to email them- super annoying and a strong no during COVID. For a spa massage this is adequate but this is not the place to visit for medical massages and deep tissue (go elsewhere). They weirdly emailed me asking for feedback. I gave it to them and they said they will get back to me and never did- that was early June, another sign this isn't my spa (poor follow through) read more

Such a relaxing experience! I went with a friend for Labor Day and we decided on the couples massage. They gave us robs to slip into and waters while we waited. We actually arrived a few minutes early and for the inconvenience of waiting, they gave us a complimentary 30 minute couples Sauna. Everything was great and I will be back soon! read more

As for experience with the experience, I've been to many massage parlors in the U.S. and around the world. Being new to Dallas, I decided to go to Riviera spa for my daughter and I. In short, they did amazing!! Becoming a member really is the way to go for a really good price. With all the stress and tension that a person builds up, this form of self care works wonders and riviera spa knocked it out the park!!! I don't know the names of the receptionists but they were extremely professional and welcoming. Our massages were done by Lindsey and Vanessa and they were the nicest people. I felt comfortable and Lindsey, who took care of me, was really experienced. I left there feeling like a million bucks. read more

I loved this place. I had the best massage I have ever had. It's very calming and makes you feel calm. The location on Knox is great. That area is really a happening spot for Dallas. You will love it. It's not cheap but you get what you pay for! read more

I have been here twice for Yelp events and twice on my own. I truly enjoy every single experience. Great staff and service all around. I came to get a facial done by Trisha and she was so amazing. Granted, I had nothing to compare it to since it was my first facial ever. My face was baby soft after the facial. Wish I have feeling forever. I also came to get my nails did and really loved it. My cuticles are so sensitive that every time I get my nails did, it ended up bleeding. Lauren was different though, she was extra diligent and gentle that it felt amazing. I love what she did to my nails. So pretty. I only problem I have with this place is parking. It's definitely on a busy street and valet is available, but I really don't feel like paying for parking to get my nails done, especially when it's already kindna pricey already. If you're looking for a good salon, this is your place. read more

Riviera Spa - Love my nails. Thanks Lauren - Massage Near Me - Dallas, Texas