When our own tour with the Joker and Jester Comedy Tour we always appreciate an easy check-in. Days…read moreof long driving are much more manageable when you don't have to deal with troubles to check in. The room was super clean and equipped with all modern conveniences. Would recommend this place to any traveler.

The staff was friendly, and we had a nice room. Can't comment on the breakfast as we didn't try. We…read morewould stay here again.

Amazingly helpful staff. Quiet. I never made it down to breakfast so I can't comment on that. It is…read morea little rundown, but the price was right.

The good: the front desk clerk was friendly and knew how to do her job efficiently. She was able to…read moreanswer our questions and help us as much as possible. Shower head was nice. Some things seemed clean, towels and sheets. The not so good: this is what a motel looks like when the owner doesn't reinvest enough money into the property. Many places in the hallway and room had bad areas on the walls, paint peeling and bubbled up, that looked like water damage. The window in the room had two locks on it, one was broken so the noise from highway 35 was louder since it wouldn't seal completely. Carpets had stains in places. Chair in the room was worn. Bathroom had a water leak. Easy to tell because the bathroom vanity was swollen and missing the finish in places from what appears to be water damage. The tile in the bathroom must of come loose and repaired badly. The bottom of the bathroom door looks like it has suffered from water damage. No body wash in the dispenser in the shower. Voicemail still on the phone from 3 months ago. The WiFi didn't work. The furniture and fixtures will get worse if there is no reinvestment to replace and repair. The housekeepers could start to lose interest in doing a good job if everything is falling apart around them. Would choose a different place next time.

This place sucks, room is hot as hell, never had it on waiting for customers. Worst place I have…read moreever stayed at, we will never be back.

Don't. Stay. Here. Nightmare hotel…read more This hotel was booked and a jacuzzi room was paid for. We got to the hotel and were immediately hit with the smell of mildew in the lobby. We moved past it because we had stayed here prior and knew about the prior renovations due to the lighting strike. We got to our room and noticed the tub was broken but the hotel was fully booked. So we just accepted our loss and told hotel staff. Then we were awoken to water coming through the ceiling at 3 am and continued to leak all night long. Come this morning, we told hotel staff of all the issues and requested a credit or some sort of relief for this sleepless night. We were met with offering 1000 pts which won't even get a room. No refund. No caring. No anything. Please don't stay here if you want a good weekend.

Great thing #1: It's 10 minutes from the casinos!!!…read more Great thing #2: They have great breakfast choices, coffee and juice Great thing #3: The room was ready for check-in when we got there! It was a nice, spacious suite! The staff were iffy, though. It depended on who was at the front desk. The nighttime staff lady was nice and professional. She spoke and asked us if anything was needed. The daytime staff were standoffish and didn't speak to you at all unless you were checking in or had an initiated question. I assumed it was culture because they did not discriminate as to who was being ignored! It wasn't anything to stop me from staying there again, though. Major issue for me: The front entrance and red area outside of the front door needs power washing to get up all of the spat out gum collecting there.

If I could give this 0 stars I would. This was our worst experience with an IHG. From the smell of…read moremildew/mold when you walk into the rooms to the dirty bed sheets smeared with boogers. I'm not sure how this hotel is still open. I'm not a picky person by all means but this was absolutely disgusting. The indoor pool is a joke. Things floating in the water and ceiling dripping water into it. Would not recommend this place to my worst enemy.

​I'm very un satisfied with my accommodations here at the Best Value Inn in Gainesville,Tx. The…read moreroom is very dirty, outlets not working, lamp is hanging out of the wall, and that not even the worst thing. I opened the pull out couch and there were bugs crawling everywhere. I was charged 379.00 for a week and I think I deserve some kind of compensation. I have pictures I hope I'm able to attach them to this post.

We were unfortunate enough to have stayed here when there was an outage at home and we'll never be…read moreback. It's a filthy dump. The list of problems is too lengthy to go into but I've posted photos of the most egregious of them.

Manager Ginger was an absolute gem! Best experience we've had a hotel, also let's talk about…read moregetting her Ex-Husband a job! She and him deserve a raise!!

First, I'm used to going to that store and the parking lot and gas pumps are all packed. Today, it…read moremay have been 10 cars. No one was parked in front of the store. There was a man teaching his son how to panhandle and a homeless man sitting by the front door. Went inside and it made sense. All of the fountain sodas were out and the area was closed off, most of the brewed coffees had "Out of Order" signs on them and the slushy machine was not working. There was no tea. For the frozen fruit drinks, they were barely frozen. Very unusual. But, as with most of Dville on the north and west sides, the store is going downhill fast. My daughter opted for one of the fruit slushies and when we got home, she took the lid off and it had a long hair in it. Her hair is not long so it wasn't hers. She immediately dumped it all out into the sink. Wasted money. Very disheartening.

DO NOT BOOK A ROOM HERE! IT IS DISGUSTING! ROACHES EVERYWHERE AND DRIED BODILY FLUIDS ON THE…read moreBEDDING! Discarded furniture in the parking lot. No working heater in the room I was assigned and it's 22 degrees outside! Management refused to refund my money in full after I was chased around the room by several cockroaches! SO DISGUSTING! Place reeks like a dirty ashtray! I can't even imagine what their free breakfast health standard is!! I am definitely reporting them to the City of Gainesville Health Department!! AVOID THIS PLACE AT ALL COSTS!

No explanation needed ... just horrible . Drawers didn't close , tv didn't work , shower was dirty…read more, it was humid and stunk , roaches everywhere . Was asked to switch rooms , second room the door didn't even work . I instantly asked for a refund . Do not go here no matter what. Any other hotel is worth the extra money . This place is disgusting. I wouldn't dare even sit on the bed .

Stayed here to go to a concert at Winstar. Much more affordable than staying closer to Winstar or…read morein Gainesville. Definitely not the Ritz Carlton but worth the price paid for the length of our stay (1 night). AC worked well, beds were comfortable and room was clean. No frills. Would stay here again if going to Winstar for a concert.

Did the job .. was clean . Nobody to check you out in morning …read more Mattress uncomfortable, needs to be updated on outside . Was overpriced for what you got . Really not worth $100 a night . Was basic . For the price could of been a little more fancy . Basic chair to sit in .