Bed bug alert! Found a bed bug in my room, immediately went down to the front desk to notify them and gave them the bug. The person working there tried to downplay the situation. When I asked for the manager, they told me the manager wouldn't be back for 2 days. Stay at your own risk. read more

!!!!!!!Worst hotel stay in my life Moldy, smelly, broken shower knob so there was no water. !!!!!!!!!!!!!!!!!!!!!!!This hotel should be condemned read more

Paid through price line.com , 89 a night. Room was okay, house keeping service came every other day. Their gym is out of order. Breakfast is bread, bagels, cereals, yogurt, apple juice and coffee. Found a bug on my bed. Besides that, would stay here again. read more

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Days Inn is generally a pretty basic place and I didn't expect much--I was pleasantly surprised! The room was clean and a bit larger than I expected. The bathroom had a good-sized sink counter with room for ditty bags and meds. The beds were comfortable. The staff were cordial and the front desk people offered to help us carry in our bags when we arrived and to help us carry them out when we left. We stayed on the first floor, which is three steps down from where you come in; not ideal, but easier than climbing to the second or third floor, since there's no elevator. (I saw one room at street-level when we came in, which I would guess is a handicapped room.) The heater in the room enthusiastically got the room warm, but continually cycled on and off very noisily, so we would warm it up before bedtime and shut it off overnight. That was fine for a mild November but might be hard to live with in colder months. The room had a table that would make a nice small desk, but no chair. There were plenty of electrical outlets,which is a big plus. read more

The manager was extremely helpfu. we had a great stay. Bed was very comfortable. Quiet.

Wow. Dated. A step above a pay by the hour motel. Everything smells musty, the 1st floor is in the basement and the rooms smell terrible. The third floor is a zillion degrees in the summer unless you turn on the dated air conditioners that have 30 year old filters in them, there is no smoke but every room smells like a smokers room. The guy at that checked us in could easily be confused with a homeless person, he was both rude and someone I would never chose to speak to again. Can't say I would stay here again unless I had to. Get the Expedia $65 a night instead of paying the $135 full price rate. read more

Why two stars? Because they let me move out of the basement to the second floor - where it smelled - less. Yes, first floor is kind of sub-level and it felt and smelled 'moist.' Slept in my clothes. Did not shower. Honestly can't believe this is a Wyndham property. Sleep in your car. read more

This is one of the most disgusting if not the most disgusting property I have ever stayed in. Upon opening the door to our room I was hit in the face so hard with the smell of mold. It was midnight we had traveled and just wanted to go to bed. I slept with a headache due to the aroma and I woke up with the worst sore throat. Definitely will be calling corporate and I genuinely hope somebody considers demolishing this building because it is not even close to healthy for anyone to breathe the air that I breathed! read more

The desk manager rebooked my room after I was in it so two guys walked into my room. Manager came up an apologized for the error. After dinner I can back and saw the stair tower doors were propped open. The card swipe is missing. I couldn't get back into my room because my card was voided when the room was rebooked. Maybe the manager could have brought new cards when he came up. Lying in bed I noticed the smoke detector is missing oh and the room smells of cigarette smoke. There are no sprinklers either. read more

Sleep in the street if necessary. Do NOT stay here. Who leaves completely incompetent staff alone at the front desk on a Friday night? This girl couldn't find our reservation, thrn found it, then "lost" it, then found one of the nights but couldn't find the other she originally found. She called her manager at least five times to ask how to use the computer and/or what to do. When we asked to that our second night be confirmed she said, "I feel bad calling my boss again." This girl was an idiot, rude, smelled like cigarettes, and clearly had no training in customer service. When we finally got into our room it smelled, the bathroom was tiny and old, and there was no closet. This place is disgusting and has horrible service. read more

Room was worth every penny. 64.00 on NYE, king size bed, mini-refrigerator, microwave, very clean. Forgot my toothbrush, they gave me one. Nice continental breakfast. Coffee, bagels, juice, apples, yogurt and cereal. Checkout was 11:00, they called us at 11 on the dot to remind us. Then 11:08 again, when we hadn't yet come down. That irritated us. Otherwise I would have given 5 stars. read more

Don't book! If you need to stay much further from town in order to avoid this place, it's worth it. We arrived at 10:45pm on a 29 degree Thanksgiving eve, with my four year old daughter, to find a room without working heat. When I called the front desk to complain after 30 minutes of waiting for the heater to work, I was told that the only option was to switch rooms. When I said it was too late to move my four year old, the (obviously unstable / inebriated) front desk employee became belligerent. When I asked to speak to her manager I was yelled at, and hung up on. When I called back, the deranged employee screamed that she would call the police and hung up on me again. I called the central Days Inn customer service line, but they told me it would take a week to get a response. With a little girl sleeping in a heatless room in sub-freezing temperatures, I couldn't wait that long, and went downstairs to try to find someone rational. I went to the front desk and told the employee standing there that I had called about the heat in our room. Unfortunately, this turned out to be the same employee I had spoken to on the phone. She became hysterical and immediately called the police. After calling them, and seeing that I wasn't prepared to drop the issue, she offered me keys to the replacement room. Trying to simply end this insanity and calm her down, I took the keys and checked the room. The heater in this room wasn't working either. The police arrived, and I explained the situation, and they asked what I'd like to do. I asked for some extra blankets. The employee, confronted with police who were obviously angry at being called for no reason, brought two moth-eaten, flimsy blankets out from under the desk. I'm currently lying up here shivering with my family in this terrible excuse for a hotel. I've lodged a formal complaint with the BBB about the hotel, and will await a response from Wyndham hotels on my existing complaint about the hotel and this employee. Has anyone else experienced the same treatment here? Any advice on how to resolve this more effectively, and keep this from happening to others? read more

I don't understand the bad reviews about this hotel on here. I'm currently staying here and I've stayed here several times before and never had a bad experience. The staff has always been extremely friendly and accommodating. In my experience this hotel is extremely clean and the housekeeping staff does an excellent job. I've stayed at other days inns and there is no comparison. This is no luxury hotel by any means but for the category and the price I've found it to be among the best! read more

I made the simple mistake of selecting the wrong dates of my stay. 20 minutes after I received my online confirmation I contacted the hotel and Days Inn Torrington CT refused to change the dates and instead charged me $101. They would not change the dates for me even though there were plenty of times available on the correct dates. A total rip off. I had to find a different hotel as I refuse to do business with this modern day robber Days Inn Torrington CT. read more

There is nothing that is really bad about this hotel, but there is nothing that really distinguishes it as being very good, either. It meets the bare-minimum criteria that one would want in overnight lodging (clean rooms and common areas; comfortable beds; clean sheets and towels; room keys and climate control that actually work; etc . . .) but that is about it. What keeps me from giving this place three stars, however, is the price. For a dated hotel without a swimming pool, it is priced about $40.00 more per night than it should be. That said, for someone who is looking for a quick overnight stay in Torrington, this Day's Inn is certainly adequate and better than some of the other options in the area. read more

What a lucky find! Was only in town for a show at the Infinity and hotels were either under $100 or over $200! We just needed a place to crash and all I ask is no bedbugs and no break ins and between this and the other similarly priced one nearby, even with less stars, this one had more positive reviews so I grabbed it on one of those "surprise" booking website deals. The girl at the front desk was new but lovely and seemed to know a lot about the motel business. Room was clean, shower worked great. We both had hot water. Watched a little tv, windows open to parking lot so unfortunately kept them closed but that's a normal thing in most places. Breakfast was coffee, cereal, bagels and some kind of interesting toast if I'm correct but a wonderful breakfast only place is .5 miles away that I highly recommend. The king size bed WAS an actual king sized mattress and not two twins pushed together which I was very worried about! Hallways were very quiet. Next time I'm in the area I'll definitely stay here. read more

My expectations of the quality of accommodations were quite low. But I didn't rent a room here for any other reason than that a majority of guests were attending the same wedding I was. It also didn't hurt that it was cheap and within close proximity to said event. But what was the deal with the troll-woman who threatened to kick us out of the hotel at midnight? I realize that this is a small hotel in the middle of "God knows where" Connecticut. I also realize that that means they may not see a lot of business, and the likelihood of them lighting up that "no vacancy" sign is pretty low. But when 95 to 100% of your guests are attending the same event maybe cut them some slack on the noise? Do you even want people staying here? We're not in college, we're not a bunch of underage children listening to some godawful music, YOLO-ing it up. No, we're a bunch of almost-30-something adults sitting in a room drinking and chatting quietly. We even turned the television down and closed the door. The funny thing is, I actually was going to give this place a good review. The guy who checked us in, Jose I think, was very polite and helpful. I was also surprised at how nice the room was for being so inexpensive. But after being scolded like children by a woman who resembles a character from Lord Of The Rings and threatened with calling the local authorities, I'm left with a bad taste in my mouth. It wasn't until the following morning did I realize the "Employee Room" was located across the hall. I'm gonna go with the assumption that the troglodyte was sleeping in there and that we had disturbed her slumber. I didn't realize her nap-time took precedence over the possibility of repeat business (though probably not). Sorry, our bad. read more

Staff are very nice and polite. We came up to pick our Son's up at camp. I wasn't expecting fancy but was hoping for comfort and cleanliness. The room was non smoking as we asked. It was clean in the main bedroom area. The headboards need to be wiped down there was some funk on the one by the window. The beds are very firm. The AC works but is so loud! We had to fix the curtains so the AC wouldn't blow them all night and keep showing us the bright lights in the parking lot. The bathroom shower has paint drippings all over and was covered in cleanser film and not clean. There was black mold all over by the wall and in the under parts of the shower. If you wanted to take a bath you couldn't because the drain plug didn't work. The tiles are cracked and sharp in the bathroom. The handyman should be fired for his plaster patch jobs and awful grout work. The toilet moves when you sit on it. The room has tv, microwave and a refrigerator. One chair by the desk area. Breakfast is cereal, toast, and bagels. No bugs. The maid needs to learn about the dangerousness of mold. The whole room could use some pledge on the wood. I've been in dirtier hotels but the mold is what drives me crazy. If you clean regularly that doesn't happen. Management needs to talk to their maids. read more

Days Inn by Wyndham Torrington - This is the mold in the bathroom in room 211. The shower had a thick film of cleanser and the drain didn't work. - Hotels Near Me - Torrington, Connecticut

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This place was ok for a Days Inn. I didn't have very high expectations being that this is a Days Inn, but it was surprisingly ok. The beds aren't that comfortable and have minimal bedding, but the room was clean and hallways were clean. The room had a fridge and a microwave, which the more expensive places often don't provide. No elevator, small lobby, very minimal breakfast spread, but you can't really expect much more for the price. read more

Yesterday after the recent blizzard, I attempted to pull into the driveway of the Days Inn. I got stuck at the entrance of the driveway. After, 15-20 minutes of myself and my 86 year old father-in-law trying to get the car unstuck. I go in and ask the man at the front desk for a shovel. You would think, he would offer some assistance since I am blocking his business's entrance. Instead, he pointed me to their shovel. After another 15-20 minutes of me getting my car out. I bring the shovel back. I told him how the entrance was poorly done. He told me that it was no use arguing about it and to just leave. I told him that this was real poor customer service. Then he informed me that if I could not get my car out that he would have it towed. You would think that if a vehicle is blocking the entrance to your business that you would do anything humanly possible to help remove it. No give the driver a hard time verbally. read more