I wish I could give these crooks zero stars. I wouldn't recommend this place to anyone. I'm not sure if it's just a horrible business model or if the owner and his crew are just awful. Regardless, it's a no for me, dawg. Here's the story. My spouse got on their website and found a couch we liked. We bought it. Cool, right? No big deal. This was sometime in March. The delivery was early April because of the pandemic and we understood completely! They said they'd call to set up a delivery time once their manufacturer sent them the couch. The date rolled around and we didn't hear from. We didn't hear from them until we called and they gave us a new delivery date. In May. Okay. Fine. The date rolled around and we didn't hear from them. We called. They told us the couch we ordered was out of stock. Wait, what? You couldn't have told us that when we bought it?? You let us pay for it and didn't even have it?! Crooks. We want our money back and they said no refunds. Ummmm you have to make a sale to refund something. You have our money and that's it. They gave us a June delivery date. Guess what? You notice a pattern going on? The date rolls around. Couch? Nope. Money back? Nope. Can we speak to the owner? Nope- he apparently doesn't speak with customers. WHAT?? What kind of business is this? After they gave us a July delivery date we filed a dispute with our credit card. Within 20 minutes they called us and told us we could pick up our couch by the end of the week. THE END OF THE WEEK! Soooo what's that about? We finally have it and it is a great couch but I'd rather pay double the price than to deal with these loony tunes again. No thanks. read more

Met the owner there and was so helpful!! After shopping around for weeks other places, I wish I came here first so many options, awesome customer service and best price in town. We love our couch it's withstanding our 5 and 3 year old shenanigans :) we went back for a mattress for our guest room. It's now our first furniture stop instead of the last. read more

Don't expect a showroom of furniture as I assumed from the website but there are a lot of rooms of furniture to see on the giant ipad screen in the store. Prices seem well discounted and mattress prices can't be beat! read more

Website is a mess, can't login or register. Had 13 items in my cart, 5k worth of furniture. Showroom closed, won't open for private appointment. Not capable of delivering, apparently I have to do that as well.... I'll find another furniture store that wants my business. Good thing I don't sell homes the way you sell furniture.. read more

Needed a new sectional for my house. Saw these guys online so I decided to check them out. We where greeted with a smile. The sales person answered all my questions professionally. When I first checked out the grey sectional I loved the way it felt. I thought to myself this is going to be way out of my price range. To my surprise it was only $699. I couldn't believe it. I thought it was priced wrong but it was not. Love this place! Thank you for my new sectional. read more

Dayton Discount Furniture - Cool sectional. - Furniture Stores Near Me - Kettering, Ohio

I would highly recommend against purchasing from this business. We purchased a couch and chair + ottoman, and specifically gave them the dimensions of our doorway/stairwell. We were told that it would definitely fit, no problem. Today it was delivered and it would not fit. Frustrating in itself, that we were told it would definitely fit, but on top of that, the delivery people demanded we still pay them the delivery fee or they wouldn't return our couch. Then we called Dayton Discount Furniture to let them know that we would be returning the couch and also the chair and ottoman, which we hadn't even received yet. They told us that they would only refund 80% of what we paid. So now we are losing hundreds of more dollars on top of the delivery fee. They told us the couch would fit, and we also have to lose money on the chair /ottoman that wasn't even in this delivery, and probably still sitting in their warehouse. When we asked to speak to a manager we were told that the only person with authority was the owner and he refuses to talk to customers. Obviously because this business has 0 integrity. These people are complete scammers, I would avoid at all costs. read more

Terrible customer service especially when things are delivered broken, and you can't get replacements in a timely manner. You also can't get a manager or an owner to come forth, and they provide no phone number where you can reach one or the other. That's terrible business, and makes me think they're justi pushing defective furniture on the unsuspecting. read more

My husband and I started to looking to buy a new couch with the stimulus money received. We went to several places but a lot of items were on back order and unable to be delivered for many weeks. So, we kept looking. We came upon Dayton Discount Furniture. The lady there was nice but the man was very rude and seemed annoyed by our presence. After looking we selected a couch with a chaise. We asked several times if the chaise would be on the left side because that is what we wanted, she assured us yes it would be. Then it got delivered and we received the wrong side chaise couch. We asked them to work with us and we would even accept waiting longer for the proper furniture if they could give us loaner furniture or something due to the fact that the delivery drivers had already broken down our old furniture. They would not. They would not even accept us picking a totally different couch without us paying the difference when it was their mistake. We ended up keeping the couch and all they could offer was a $140 check for their mistake. Also the man at the store was basically shoving us out the door. I know I had my kids with me but I was working hard to contain them so they werent running amok or screaming. Just an overall bad experience especially for first time furniture buyers as we have always gotten used furniture from family. read more

Two months after purchasing a loveseat, we were notified on a Saturday it would be delivered on Monday. We had agreed to pay $100 for delivery. However, their delivery agent (Daniel & Son) attempted to deliver on Sunday (at 6:00 pm, after dark) but we were not available and couldn't be reached. It was delivered on Monday, but we were required to pay $200 (extra due to the unauthorized failed attempt) before it would be brought inside and assembled. Then it was discovered to be damaged. This required action by a different agent (Servco/SAW) to order materials and do the repair. That process took another month. Several requests for compensation -- mainly for the extra $100 -- were summarily refused. The owner of this company refuses to deal personally with customer issues or be contacted. Other employees were sympathetic to our situation, but unable to help. It's no wonder they have a C- rating from the BBB. read more

I love this place. I bought a few mattresses here at a really great price. After shopping around several different places for mattresses, I got discouraged because i couldn't find what I needed in my budget and the employees were almost always very rude. But every person I talked to at Dayton Discount was friendly, helpful and enthusiastic. I would buy from here again. read more

NO STAR RATING: Rudest manager EVER. Ordered furniture on March 6, still no furniture. Said All Sales are Final but I have no product. Was promised furniture in May, then June, now it is July 2 and still no furniture! After she stated that they had a delivery date of July 2. Today she says end of July! THEY ARE A JOKE! read more

Horrible service. Felt very pressured to buy and definitely made the guy upset when I didn't.

This has been the worst furniture company that we have purchased from. They wait until you call to notify you that your furniture is ready OR you will be waiting for over a month and a half to receive a bed. They are rude and could care less if they damage the walls. The MOVERS, seemed to struggle when it came to figuring out how to maneuver furniture through our home. They scratched up the walls so my mother, who is almost 60 took it through the patio. I can't even give them two stars because the furniture is not worth the trouble. We thought they were awesome but we have been shown differently. We will never do business here again! read more

Great experience here! After cancelling a delivery from another place in town after being jerked around, I found DDF. The people here are amazing. (And fun to talk to, by the way. No BS). AND I was able to get better quality furniture for less than half of what it would have cost at another supposed discount store. On top of that, they delivered it the same day! I realize that can't always be done, but they did everything they could to make it happen. I will definitely return here if I need anything else. read more

This place is great!! Prices are crazy cheap and customer service was 5 stars!! Xena was very helpful and awesome to work with. I will definitely shop here again. read more

We began our search looking for a new sectional and made the rounds to all the places around the area. Through some online search we found an ad on Craigslist of all places. The store in Kettering is pretty close and we headed on over. Upon entering the store we were greeted by Jeremy, a super nice guy and very knowledgeable. We discussed some options and he took the time with us and also explained their computerized search to really pinpoint what we wanted. At the end of the day we have purchased bedroom furniture and a HUGE sectional that looks great in the room. I have recommended them often and are so happy that we found Dayton Discount Furniture! read more